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Anime Emporium Reviews 

172
•
TrustScore 4.5 out of 5

4.5

Collectibles Store
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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that purchases arrive very quickly and are securely packaged with plenty of safety filler to completely prevent any potential damage during transit. Shoppers also deeply appreciate the wide and wonderful variety of collectible anime merchandise available, noting that everything consistently matches descriptions and arrives in pristine condition. However, some reviewers were not happy with significant waiting times and delays affecting preordered goods. A few other people also felt quite frustrated when customer communication was completely lacking while trying to chase exceptionally slow shipments, prolonged order statuses, and missing updates.

What people talk about most

Product

Reviewers mention positive feedback about product quality and description accuracy. Consumers consistently... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping times and... See more

Quality

Users describe positive satisfaction with quality, consistently highlighting items that arrive in excellent... See more

Order

Reviewers highlight ambiguous aspects of order experiences, balancing strong satisfaction with serious... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order arrived extremely fast. shipped in 1 - 2 days; exactly as stated when ordering. Everything came securely packaged and nothing was missing. Really happy with the items I purchased. Would definit... See more

Rated 5 out of 5 stars

First time I've ordered from Anime Emporium, and I'm really impressed. The little racer Miku noodle stopper figure is stunning, and delivery was super fast. I'll definitely be using you guys again!

Rated 5 out of 5 stars

They are always helpful if I have questions about my order and everything is packaged very well. They also have the best prices I've seen for the items I've bought from them(figurines, badges, acrylic... See more

Rated 5 out of 5 stars

Anime emporium are brilliant and go out of their way to do a great job. Well package, shipped and delivered quickly. Never had an issue with buying from them, would definitely recommend to others t... See more

Company details

  1. Collectibles Store
  2. Anime Club
  3. Figurine Shop
  4. Toy Store

Written by the company

Welcome To Anime Emporium ‎‎ ‎‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎‎‎‎‎‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎ ‎‎Here At Anime Emporium We Pride Ourselves At Selling Anime Merch At Low Low Prices ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎Our Goal Is To Make All Anime Merch Affordable for Everyone At Every Price Point

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

172 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(172)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Super fast shipping and amazing packaging

Shipping is really fast and the packaging is the best I've had from all the online stores that I've ordered. The parcel was stuffed with a lot of paper and bubble wrap which protected the box containing my figure.

Amazing service, would definitely recommend to those buying anime figurines and similar merchandise.

31 July 2024
Rated 5 out of 5 stars

Great purchase :D

took a bit longer than expected but that’s on the royal mail lol.
great quality merchandise and no damage at all to the figure or wall scroll!! will 100% buy again :3

6 June 2024
Rated 1 out of 5 stars

Company doesn’t deliver when it says it does.

I ordered the item in January 2024 as a birthday present for my daughter whose birthday was in mid Feb. A week prior to her birthday, the Shop app was still showing not shipped, only ‘ordered’. I emailed them and queried it, but got no reply, emailed again, no reply. Emailed again requesting a refund as the item had not been dispatched. Finally got a response at the end of Feb saying there was a problem with shipping and the item wouldn’t be posted out until end of March. End of March came and went, still no movement on delivery. Emailed again, was told it would be end of April. End of April came and went and finally got a positive response about shipping and I received the item mid May.

Very, very, very disappointed with initial communication, dismayed at no delivery and genuinely thought the item would never come. I requested a full refund twice but this was never acknowledged. Will not be using this store again.

14 May 2024
Rated 5 out of 5 stars

Brilliant website

Extremely affordable and you get exactly what you ordered, quick delivery and will be using Anime Emporium from now on. Keep up the brilliant work!

8 April 2024

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