Animalia Pet Insurance  Reviews 

68
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

This company will bait you into buying insurance with them because they advertise the lowest premiums on the market. DO NOT BE FOOLED, THEY WILL RAISE THE PRICES ON YOU TENFOLD. My monthly premium has... See more

Company replied

Rated 5 out of 5 stars

What a relief to work with a company that does what it says it will do. My Great Dane had to have her ACL tear repaired (TPLO). Coverage was confirmed before surgery, and payment was promptly made u... See more

Rated 5 out of 5 stars

My baby cat started to have seizures and was eventually diagnosed with epilepsy. Thank God I had Animalia! They take forever to process an invoice but once they do they actually cover almost everyth... See more

Rated 5 out of 5 stars

I’ve have submitted 4 claims this year for my frenchie and this past Sunday 9/15/24. The process was very easy to submit the invoices. Each time the claim was processed within few days. The two claim... See more

Company details

  1. Pet Insurance Company

Written by the company

Head-to-tail pet insurance humans wish they had (for themselves!) Animalia is a digital pet insurance brand with over 5 years of experience as a market leader in Israel. Driven by an urge to educate pet owners, enhance their lives and provide them with a great customer experience, Animalia aims at revolutionizing insurance by creating a platform for the entire pet community to interact through. With one simple plan that protects pets and their owners from the unexpected, Animalia is now expanding its pawprint and bringing its expertise to the US market. Your pet’s health can be unpredictable. Your pet insurance shouldn’t be.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

68 reviews

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4.5

All reviews

(68)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Animalia is the best

Animalia is the best! I am going to keep them forever. They have been a huge help and I really feel that they care about my fur-baby.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE!! They exponentially raise premiums every year!!!

This company will bait you into buying insurance with them because they advertise the lowest premiums on the market. DO NOT BE FOOLED, THEY WILL RAISE THE PRICES ON YOU TENFOLD. My monthly premium has DOUBLED since I signed on two years ago and am now paying almost $200/month for the same coverage I was paying $90 for in 2023. I called them trying to negotiate my premium down and they did not even entertain the thought because they think I'll be trapped now that my dog has known preexisitng conditions that won't be covered if I change insurance. This company is sleezy, look for insurance elsewhere.

3 November 2025
Unprompted review
Animalia Pet Insurance  logo

Reply from Animalia Pet Insurance

Hi Casey,
Thank you for your long-standing loyalty to Animalia. We understand that premium increases can be frustrating, and we want to assure you that we are always transparent about your policy details. As we discussed with you over the phone, renewal factors for pet insurance include elements like your pet’s age, breed risk, the rising cost of veterinary care, and overall statewide claims data. We offered to review and adjust your coverage limits to explore options for a lower price, but you declined that offer.
Please understand that we can only adjust your coverage limits, but we cannot lower or change premiums based on any other factors due to state regulations. Animalia does not engage in "bait-and-switch" tactics, we strive to provide the most affordable coverage possible.


It's worth noting that we’ve paid out several of Olive’s claims so far, covering much of what you’ve paid in premiums and showing the real value of your coverage
We remain committed to providing the best coverage for Olive.
Please contact us directly if you would like someone to call you to review your options and coverage further.

Rated 5 out of 5 stars

Excellent Service and Quick Payment

What a relief to work with a company that does what it says it will do. My Great Dane had to have her ACL tear repaired (TPLO). Coverage was confirmed before surgery, and payment was promptly made upon completion of the surgery!

29 October 2025
Rated 5 out of 5 stars

Cat epilepsy

My baby cat started to have seizures and was eventually diagnosed with epilepsy.
Thank God I had Animalia! They take forever to process an invoice but once they do they actually cover almost everything.
I don't know what I would have done without this insurance!

22 November 2024
Unprompted review
Rated 5 out of 5 stars

So glad I bought this insurance plan…

So glad I bought this insurance plan for both my dogs . After having the plan for 16 months I actually had to file my first claim ; took only a week to get my check for the services I paid for at the vets . Two weeks later my dog needed surgery to remove a mass on his left front leg that grew quickly . The cost of that totaling over 6,000 dollars ; it was approved almost right away and now my other check is coming in the mail ; they are quick , not to mention they are also very kind and compassionate when you talk with them on the phone . I would highly recommend them to anyone needing affordable pet insurance with quick claim process , they are worth more than just 5 stars !!!

29 June 2025
Rated 5 out of 5 stars

Extremely satisfied with animalia

Extremely satisfied with animalia. I recently had to rush my 16 month old frenchie to the emergency room (very expensive bill) . Then a follow up visit with his regular vet . I submitted a claim and was reimbursed with in 5 days. Easy process and great , professional staff to deal with .

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, quick reimbursement, explanation of reimbursement was great and they called to make sure I understood my claim and to see if I had any questions as well. Would definitely recommend.

10 April 2025
Rated 5 out of 5 stars

I can't say enough good things about…

I can't say enough good things about Animalia Pet Insurance! When my dog needed emergency surgery, I was already overwhelmed with worry. The last thing I wanted was a complicated insurance process, but they made everything seamless!

Filing the claim was incredibly easy, and their team was not only efficient but also compassionate. They kept me updated every step of the way and processed my reimbursement much faster than expected. It was such a relief to have their support during such a stressful time.

If you're looking for pet insurance that truly delivers on its promises, look no further. The customer service is top-notch, and they genuinely care about you and your furry family members. Highly recommend!

11 March 2025
Rated 5 out of 5 stars

With an English bulldog, insurance is a must!

This is our first time using insurance for a pet, we have an English bulldog pup and was told over and over to get insurance. We’ve had our policy out 3-4 months and have already used it several times. We’ve have zero complaints on getting our claims approved and refunds sent out. It has been a game changer for us!

1 November 2024
Unprompted review
Rated 5 out of 5 stars

They are the best!!

My experience with Animalia Pet Insurance has been outstanding. The customer service agents have been phenomenal. So attentive so quick with their response. I will be transferring my other fur baby to this plan.

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service on all…

Exceptional customer service on all levels. I had an issue with one of the credit cards taking payment, not only did I receive an e-mail but also a personal call. That got taken care of.

I have a claim in process, and they reimbursed me minus the deductible and the co-pay w/in a week of me filing my claims. It was easy and the person handling the claim was professional and very courteous. I would highly recommend this company.

15 January 2025
Unprompted review

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