Aniioki 

Had a hard time with FedEx not delivering the bike and accessories.
Aniioki quickly solved the problem, and now I got my bike a accessories delivered.

I spent A LOT of time researching...overly researching before I decided on the Aniioki AQ177. I could not be happier. It was easy to put together...I got the first 10 miles in..awesome...but then an error code. I reached out to the customer support email - they got back to me way quicker than I thought it would be. They solved the problem short term and sent me a new part for a replacement. They were great to deal with on my issue. I have ridden many miles at this point...love it more each time. Quality build, super strong bike...even stronger customer support. Plus UL certified. Kudos.

I really like the bike
The best thing about it so far is the range, it's insane. I can commute to work the whole week without charging it.
I also ordered the dual motor version. Can wait to give it a shoot too

I was an early adopter of an Aniioki bike. The AQ177 is my first E-Bike and I was originally drawn to it by its massive 60 Amp Hour battery. Still the largest in the industry. What I can tell you post-purchase is that Aniioki supports its products and customers. The E-Bike industry in general is in its infancy. Most sales are via mail order and warranty repair shops in most cases are not common and those that work on E-Bikes may not have parts specific to your brand. Because of this, new owners who are handy with tools and are familiar with traditional bike maintenance, have a large advantage. In Aniioki's case and many other brands, support will come from their China headquarters. Because of the time zone difference and holiday schedules that do not coincide with ours, there can be a day or two delay in communications. In my experience, they will however address your issue. That may involve shipping a repair part from China and then helping you or a local shop install it. I realize in this "Get it delivered today" world this can be frustrating for the few of you who have a problem with your bike.

For some of you buying a brand from a local reseller may be a better choice. Obviously, you can expect to pay considerably more for that convenience and the selection of bikes to choose from will be much smaller. Like most choices in life, every decision is a compromise.

There are two good Internet Facebook groups where owners and Aniioki will gladly help you get the best enjoyment from your bike. The factory page at "Aniioki Bikes Owners Group" and "Aniioki E-Bikes - By Owners - For Owners" where I am one of the Admins. I have no financial arrangement or connection to Aniioki. Ride Safe.