Andy's Hobby Headquarters Canada Reviews 

186
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting quick responses and efficient handling of their orders from dispatch to delivery. Many appreciate the consistently fast shipping and superb packaging, which ensures products arrive in perfect condition and undamaged. The company's product selection is often noted as good, along with competitive pricing and very reasonable shipping costs, making purchases feel like great value for money. However, some customers also noted that the product selection could be wider, particularly for specific categories. Additionally, a few other people felt that certain delivery services or tracking systems caused confusion or delays.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising fast shipping and excellent... See more

Product

Clients share positive opinions on product, often highlighting that items are exactly what they ordered, in... See more

Price

Reviewers highlight positive aspects of price, with many customers praising the good and reasonable prices... See more

Order

Customers had positive experiences with order, frequently noting the ease of ordering and prompt dispatch of... See more

Service

Consumers find service to be positive, with many reviewers consistently describing it as very good, great,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No issues at all . Great service all round . Only "issue " of sorts is delivery method. Not sure which company is being used but because of amount of things being sent everywhere , multiple delivery... See more

Rated 5 out of 5 stars

My Easy Eight Sherman kit arrived within a matter of a few days - well packaged and in excellent shape. I love the way the instructions are laid out - clear for the most part and easy to follow. It ha... See more

Rated 5 out of 5 stars

All my experiences with "Andy's" have been excellent, both on his US and Canadian websites. Always a good selection of items at great prices, fast shipping and superb delivery packaging. His Custome... See more

Rated 5 out of 5 stars

A pre-order. I was getting anxious about the model and communicated. Andy’s replied to my email assuring me of the delivery. Sure enough, it came in the stated timeframe, right to my door. I’m looking... See more


Company details

  1. Hobby Store
  2. Model Shop

Written by the company

"Hi everyone, it's Andy from Andy's Hobby Headquarters". My ongoing mission is to help promote the hobby, inspire new modellers and motivate those who currently build or have built in the past to continue the journey by providing encouragement and the tools for success. At ANDYSHHQ Canada, it's important to us that we build relationships with our customers. We value your business and take pride in the personalized care, attention to detail, and the support we provide beyond the point of purchase. I appreciate the opportunity to serve your modelling needs and thank you for choosing ANDYSHHQ Canada! "LET'S GET STARTED!"


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(186)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Creative but effective packaging for a big box

It arrived quicker than I expected and it is nice to know it will be there when I get home next week. Looks like some creative but effective packaging to send the big box safely. Thanks for this guys, I appreciate it.
Chris

21 October 2024
Show reviews in all languages. (186 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look