Excellent experience with Andean Naturals, product quality is superb and shipping to the East Coast of the USA took about 3 weeks. Had an issue with the bags that were shipped ruptured inside the box,... See more
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See what reviewers are saying
Order Successfully Delivered! Took a bit of time this go around (not entirely sure why), but delivered without a hitch!. Thank you so very much for the excellent medicine. It is very appreciated.
Company replied
I was very satisfied with quality of the product and servis. If you are from Europe as I am, you just need to accept the distance, so it can take longer time to get the parcel.
Company replied
No problem at all, recently moved from Midtown NYC area, south a little more time is expected
Company details
Written by the company
We provide the greenest and freshest products from the Peruvian Andean Mountains. Brought to you with love and care. 😃
Contact info
Lima, Peru
- andeannatural.com
Excellent Customer Service!
Excellent customer service, five star communication and the best range of natural treats and remedies. I highly recommend a shopping experience with Andean Natural, you will not be disappointed. Andean Natural, your one stop shop for special herbal items and excellent customer service. Shipping globally for your convenience.
Best,
Danielle
29 June 2024
Unprompted review
No problem at all
No problem at all, recently moved from Midtown NYC area, south a little more time is expected
10 June 2024
Unprompted review
My package arrived today
My package arrived today. It arrived much more quickly than I expected. The products appears to be fresh and as expected. Thank you.
4 April 2024
Unprompted review
Reply from Andean Natural
Hello Sandra Thank you for your kind words. Yes we always try to send as fres as possible! Looking forward to your new order with us 😇🍃
Full satisfaction
I was very satisfied with quality of the product and servis. If you are from Europe as I am, you just need to accept the distance, so it can take longer time to get the parcel.
15 November 2023
Unprompted review
Reply from Andean Natural
Thank you Noma. Yes shipping time to Europe takes 3-4 weeks aprox
Im very happy with my purchase
I was very happy to receive all the products for my high altitude travels. Everything is very fresh, you can taste and smell this freshness. Will be purchasing again. Also, it arrived much sooner with in 10 days.
28 May 2023
Unprompted review
Reply from Andean Natural
Hello Aleksandrova! Very happy that your order arrived safely in your hands and in a very fast timing. We look forward to hearing a new order from you soon! 🍃🌵😃
I haven't received my order and it has…
I haven't received my order and it has been 6 weeks and I have emailed the company.
3 January 2023
Reply from Andean Natural
Hello Perry, if you have not received your order please contact us at info@andeannatural.com to inquire about your order. If it got taken by customs or got lost in the mail we can offer to reship it for only the shipping fee of your order.
recommended
My first order got lost in customs but they send me another and it arrived well. Very cooperative, good communication, good people.
18 December 2022
Unprompted review
Reply from Andean Natural
Thank you so much for this review 😃😃 Sometimes it might get lost or taken by customs, which is why we offer to reship it for free or for only the shipping fee, as agreed in our terms. 🍃
I am very pleased. I ordered Sam Pedro tea 200 GM's and received 150 GM's of hercampuri
I am very pleased
29 November 2022
Unprompted review
Reply from Andean Natural
Hello Ken, this is specially done for customs purposes. The content is 200gr and 100% natural san pedrito powder inside 🌵🌵😃
Order never came and company didn’t respond
I ordered tea more than a month ago (order#413) and the tracking info stopped being updated more than 4 weeks ago while it was in transit. The order never arrived and I emailed customer service twice without response
18 October 2022
Unprompted review
Reply from Andean Natural
Hello we apologize for the late response. This order seems to be lost after it cleared customs. Please contact the USPS to inquire about this package. If you wish, we can reship your order for only the shipping fee, as agreed in our terms and conditions.
Excellent
It came in excellent condition , the smell of Aguaje is amazing ! I can’t wait to try it !!!
3 October 2022
Reply from Andean Natural
Hi Monica our Aguaje powder is always fresh in Stock ! 🤗🍓 Let us know how it goes, Thank you so much!!
Wrong product delivered
29 September 2022
Reply from Andean Natural
Dear Nokwazi what do you mean by wrong product? Please explain. Sometimes we send it in a different packaging to avoid customs, please understand. We mention this in the confirmation email of your orde
Every thing is fresh and arrives on…
Every thing is fresh and arrives on time.
I would Recommend.
16 August 2022
Reply from Andean Natural
Hello Matt thank you for your review, we look forward to hearing from you again!💚🍃
Reply from Andean Natural
Thank you very much, Lauren. Hope to send you again soon! 🥰🌄🍃
Reply from Andean Natural
Hello Nathan, this package seems to have passed customs but stopped in MINNEAPOLIS, please contact the USPS and inquire with your tracking number. In case it got lost in the USPS, we can offer to reship it for only the shipping fee. Please write us at info@andeannatural.com to solve any order issues. Thank you
Have received my product today i took 1…
Have received my product today i took 1 caps on the cab and it was very effective surely will order again
22 June 2022
Unprompted review
Reply from Andean Natural
Great to hear that!! 😃 come back 🔜
Very good service he he just hoping for…
Very good service he he just hoping for a good senior discount
13 June 2022
Reply from Andean Natural
Hi Henry let us know if you wish to order again, we'll definately give you a good coupon discount for ordering twice from the Philippines 🌏🇵🇭
Great service
Great service. Great comunications.
Great products.
Would recommend. Thanks very much
8 June 2022
Reply from Andean Natural
Great to hear that!! 😃 come back 🔜
Well packaged, quality product.
Well packaged, excellent product.
So glad to receive awesome products here in Australia.
17 March 2022
Reply from Andean Natural
Great to hear that!! 😃 come back 🔜
Another Order!
Order Successfully Delivered! Took a bit of time this go around (not entirely sure why), but delivered without a hitch!. Thank you so very much for the excellent medicine. It is very appreciated.
13 March 2022
Unprompted review
Reply from Andean Natural
Great to hear that!! 😃 come back 🔜
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