Oleh and Alex did a great job with with the pick up of my items today. They worked efficiently while also using the utmost care carrying out and storing my possessions. Oleh did a thorough job keepi... See more
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Review summary
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I had a great experience with Anapa Moving, Inc. Their team was extremely professional, worked quickly, and handled all of my belongings with care. Everything was completed right on schedule without a... See more
Company replied
Zhantai and his team were absolutely amazing to work with! They worked extremely fast, and handled all of our belongings with care. I highly recommend this moving company!
Company replied
Very fast at moving everything from my storage unit. Great communication and service! I would recommend them and if we move will definitely use this company.
Company replied
Company details
Written by the company
Anapa Moving Ink is an experienced moving company dedicated to providing superior quality moving services for all types of relocation needs. We take pride in being the top choice for many customers looking for a reliable and efficient moving service.
Contact info
720 Seneca St. Ste 107, 98101, Seattle, United States
- 253-802-4760
- info@anapa-moving.com
- anapa-moving.com
4.5
Excellent
138 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 2 weeks
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Manny did an exceptional job
1 July 2025
Unprompted review
Reply from Anapa Moving
Thank you so much Brad!
We’re thrilled to hear that Manny did an exceptional job — he’ll be happy to know his hard work was appreciated! Thanks again for choosing Anapa Moving.
— The Anapa Moving Team
Great workers
Great workers! Nice, polite, helpfu. Careful and efficient. Highly recommend!
30 June 2025
Unprompted review
Reply from Anapa Moving
Thank you, Wendy!
We’re so glad you had a great experience with our team. Your kind words about their professionalism, care, and efficiency mean a lot. We truly appreciate the recommendation and hope to work with you again in the future!
— The Anapa Moving Team
They were fast efficient and very…
They were fast efficient and very friendly.
28 June 2025
Unprompted review
Reply from Anapa Moving
Teresa, we’re so happy to hear that you found our team fast, efficient, and friendly — that’s exactly what we aim for on every move. We appreciate your kind words and hope to assist you again anytime you need us!
— The Anapa Moving Team
Zhantai and his team of workers were…
Zhantai and his team of workers were efficient and very capable and got the work done impeccably. I highly recommend them.
25 June 2025
Unprompted review
Reply from Anapa Moving
Thank you so much, Roberta!
We’re thrilled to hear that Zhantai and his team delivered impeccable service. Your recommendation means the world to us, and we’re grateful for the trust you placed in our crew. It was a pleasure working with you!
— The Anapa Moving Team
Zhantai and his team were absolutely…
Zhantai and his team were absolutely amazing to work with! They worked extremely fast, and handled all of our belongings with care. I highly recommend this moving company!
24 June 2025
Unprompted review
Reply from Anapa Moving
Dear Avina!
We’re glad to hear that Zhantai and his team did a wonderful job. He will be very happy to read your review. It was a pleasure working with you!
— The Anapa Moving Team
We did a move recently
We did a move recently. We unfortunately used a broker who sent us this moving company. So don’t use emerald logistics - especially Courtney OR this company!
We spoke with the broker we spoke with the moving company. We let them know how much square footage of our house is. We had quite a bit of stuff due to our large homes and shop. We also had two large safes. We gave all of them the information that they asked, including height, weight, and location.
Courtney gave us one quote and when the logistics department called for an inventory list they doubled our original pricing
They assured us that moving help was gonna come before the semi truck so they could package all of our belongings and then load them on the truck. The truck showed up at 11 and nobody came until 2 PM and they only had 2 to 3 helpers. Two times helpers walked off the job due to personal conflict.
Neither one of my CDL drivers spoke very good English nor does anybody at this company.
They were not prepared with the proper amount of movers that we were told they would have. They did not have the proper equipment to move our safes. They added on an additional $15,000 when they arrived at our house. They could not get labor nor planned on bringing more labor to help with this move let alone moving the safe. They did not contact a Safe company like most of our moving companies due.
They wanted to try to move my safe on safely and I told them they did not have the equipment. The manager came back the next day and he had no help to move the Safe and requested that I look around even though I paid them to do it. Four days later everything was loaded up in the vehicles. That morning five local boys told the manager they would come over and move our Safe. They did a great job minimal damage to our house.
This moving company tried to break our contract and add on more fees twice after the third price change stating it had to do with the safes, even though they decided to charge us initially per pound, that was gonna be the extra cost. They are not reliable. When our stuff got to the house overall our items arrived in good shape however we have multiple damaged items on both homes and on furniture. We have tried to call them for over a week to make an insurance claim with them and they will not call you back. So at this point, we are moving forward with legal counsel. Don’t ever use them they will not be prepared.
18 June 2025
Unprompted review
Reply from Anapa Moving
Hi Ashley,
We’re truly sorry to hear that your moving experience did not meet your expectations, and we appreciate you taking the time to provide detailed feedback. It’s never our intention for a customer to feel misled, unprepared, or unsupported during such an important process.
We understand how frustrating it must have been to experience delays, miscommunications, and changes in pricing—especially on a complex move involving large items like safes. While we often work with brokers to provide services, we aim to deliver consistent, transparent, and professional support to every customer regardless of how the booking was made.
We’re also very concerned to hear about the lack of follow-up regarding your damages claim. That is not the standard we hold ourselves to. Please reach out directly to our customer care team at info@anapa-moving.com or (786) 730-0007 so we can resolve this for you as quickly as possible.
We are reviewing your case internally to see where communication or planning may have fallen short, and we are taking your feedback seriously to prevent this kind of experience in the future.
Sincerely,
Maria
Customer Experience Team
Anapa Moving, Inc
(786) 730-0007
Anapa did a great job with packing and…
Anapa did a great job with packing and loading their truck. The staff was very kind and I appreciate their hard work.
23 June 2025
Unprompted review
Reply from Anapa Moving
Thank you a lot, Peter.
We always try to meet customer's needs and to do it fast and proffesional. Thank you for your good review!
— The Anapa Moving Team
Very fast at moving everything from my…
Very fast at moving everything from my storage unit. Great communication and service! I would recommend them and if we move will definitely use this company.
7 June 2025
Unprompted review
Reply from Anapa Moving
Thank you so much for your kind words!
We’re thrilled to hear that you were happy with our speed, communication, and service. It was a pleasure helping with your move from storage, and we truly appreciate your recommendation. If you ever need moving services again, we’ll be ready to help!
— The Anapa Moving Team
DO NOT HIRE THIS COMPANY!!!
DO NOT HIRE THIS COMPANY!!!! This is the worst customer service I have ever experienced - it has been 1.5 months since they picked up my belongings, and I still do not have them. I also do not have an ETA. These people are sketchy, evasive, and have given me nothing but a runaround.
14 April 2025
Unprompted review
Very careful awesome
Very careful. Very much appreciated the hard work and how they took care on packing and wrapping everything so well. Three very kind gentlemen! Would recommend !
26 May 2025
Unprompted review
Reply from Anapa Moving
Lisa, thank you so much for your wonderful feedback!
We’re glad to hear you noticed the care and effort our team put into packing and wrapping everything. We'll be sure to pass your kind words along to the three gentlemen who helped you — they’ll really appreciate it! Thank you for the recommendation and for choosing Anapa Moving.
— The Anapa Moving Team
The move went fairly well overall
The move went fairly well overall. The team was friendly and worked efficiently. A couple of small issues came up, but they were handled promptly and professionally. I’d consider using this company again in the future.
23 April 2025
Unprompted review
Super friendly and worked with our…
Super friendly and worked with our moving time. They packaged our things so nicely! Would definitely recommend for any moving needs!
22 May 2025
Unprompted review
⚠️ AVOID THIS COMPANY AT ALL COSTS –
This was the worst moving experience we’ve ever had. The company arrived for pickup with two trucks and four people — that part seemed fine at first. But things quickly went downhill.
They forced my elderly mother to sign off and pay in full, in cash, before they even began the job — a huge red flag. For delivery, only one person and one truck showed up, completely unprepared.
Every single piece of furniture they packed arrived broken, scratched, or damaged — without exception. Even worse, 20 boxes are missing, including irreplaceable artwork and family heirlooms, which they now deny ever existed.
They want to offer a pitiful settlement and take no accountability for the lack of professional service. The quote included assembly, but they didn’t assemble anything — most pieces didn’t even arrive.
Our computer, TV, and printer — all in perfect working order before the move — were damaged beyond repair.
This company is dishonest, unprofessional, and predatory, especially toward vulnerable clients. Save yourself the heartbreak and look elsewhere.
The response of the company is a LIE they stole 20 boxes and all furniture is damaged They refuse to acknowledge and are pressuring for an unfair settlement Do not trust this people We paid 17500 usd for the move Not 9,000
26 April 2025
Unprompted review
Reply from Anapa Moving
Dear Zerene Kahan,
We’re truly sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to respond.
First and foremost, we would like to clarify several important details:
Truck Capacity and Volume: We based our logistics on the estimate provided by your broker, which indicated approximately 2,593 cubic feet. This is why we arrived with two trucks and four movers — to ensure that we were fully prepared. It’s important to emphasize that we charged you exactly the amount that was quoted to you by the broker — not a cent more.
Payment Terms: As clearly outlined in the signed agreement, payment is required in full prior to unloading, which is an industry standard and a contractual obligation. The payment method was also chosen by your mother from the available options. No one was “forced” to do anything — everything proceeded strictly according to the agreed terms.
Customer Service and Inspection: Once we were made aware of your concerns, we immediately dispatched two of our agents from Seattle to Las Vegas at our own expense to conduct a thorough on-site inspection — because we take all complaints seriously.
A few items were indeed damaged, and we’ve already arranged for professional restoration and repairing services at no cost to your mother.
Some furniture had scratches or tears, and we offered a cash compensation of $5,500, despite the fact that the entire job earned us less than $9,000. We were — and still are — willing to cover more than half of the total revenue from your move in good faith.
Fortunately, our agents were also able to locate some of the items previously claimed as missing during the inspection.
Missing Boxes: We conducted a full audit using our warehouse surveillance footage, which confirms that every single item and box we picked up was also delivered. We have verifiable video evidence of this. Furthermore, your mother signed off on the delivery with the driver after inspecting your belongings — no mention of missing items was made at that time. Claims about missing boxes were only raised days later, which contradicts the signed paperwork and original statements.
Electronics: The computer, TV, and printer you mentioned show no physical damage whatsoever — no dents, cracks, or impact marks. We cannot be held responsible for the internal functionality of electronics that were delivered without a scratch. Holding us accountable for devices that don’t turn on, despite being visibly intact, is simply unreasonable.
We are still open to a reasonable and fact-based resolution, but we must also protect our team and reputation from statements that misrepresent the truth. Our records, documentation, and security footage all confirm that this job was completed professionally and responsibly, with follow-up care that went above and beyond industry norms.
Sincerely,
Max Baumeister
Customer Relations
Anapa Moving, Inc
Reliable,fast,careful,friendly-highly…
Reliable,fast,careful,friendly-highly recommend ANAPA MOVING!
19 May 2025
Unprompted review
Reply from Anapa Moving
Thank you so much for your kind words and recommendation! We're thrilled to hear that you found our team reliable, fast, careful, and friendly — that’s exactly the level of service we strive to provide every single time.
It was a pleasure working with you, and if you ever need help with a future move, we’ll be here and happy to assist again.
All the best,
The Anapa Moving Team
Perfect service really like experience…
Perfect service really like experience with them
16 May 2025
Unprompted review
I had a great experience with this…
I had a great experience with this moving company! The team was professional, efficient, and very careful with my belongings. They arrived on time, worked quickly, and made sure everything was safely loaded and unloaded. Communication was smooth from start to finish. I would definitely recommend them to anyone looking for reliable movers. Thanks again for making my move stress-free!
14 May 2025
Unprompted review
Reply from Anapa Moving
Thank you so much, Aidar, for your kind and detailed review!
We’re thrilled to hear that our team’s professionalism, efficiency, and care helped make your move a smooth and stress-free experience. Clear communication and the safe handling of our customers’ belongings are always top priorities for us, so it’s great to know that stood out.
We truly appreciate your recommendation and would be happy to help you — or anyone you send our way — in the future!
All the best,
The Anapa Moving Team
Crew were very professional and did a…
Crew were very professional and did a wonderful job!!
15 May 2025
Unprompted review
Reply from Anapa Moving
Thank you, Mary! We’re so glad you were happy with our work. It was a pleasure helping with your move!
— The Anapa Moving Team
Would recommend
Packed items with care and efficiently. Helpful with answering questions and resolving issues. Would recommend!
12 May 2025
Unprompted review
Reply from Anapa Moving
Thank you, Suzanne, for your kind words! We're glad to hear our team packed everything with care and was helpful throughout the process. We appreciate your recommendation and hope to assist you again in the future!
— The Anapa Moving Team
They lost half my stuff and severely…
They lost half my stuff and severely broke/damaged the rest. My move was just about a total loss. The company has not tried to make it right. They do not call or reach out. Only texted to say sorry and they don't know where our things are. Police report for theft and vandalism filed. It's like they went through my belongings and stole what they could resell.
7 April 2025
Unprompted review
Reply from Anapa Moving
We take accusations like this extremely seriously — especially those involving theft or criminal behavior — which is why we need to be very clear:
We have no record of any customer matching the details described in this review. For that reason, we flagged this review with Trustpilot as unrelated to our company and requested its removal. In response, Trustpilot contacted the reviewer and requested documentation to verify their identity and experience with us.
As we expected, no evidence was provided. Yet for reasons unknown to us, Trustpilot has chosen not to remove this review, despite the lack of verification.
Since we are not allowed to contact the reviewer directly, we are using this reply to inform our existing and potential customers that we strongly believe this review to be fake and misleading.
We are a licensed and insured moving company that handles every job with care, transparency, and accountability. Allegations of stolen or vandalized property are not only completely unsubstantiated in this case — they are also damaging and defamatory.
We remain committed to helping real clients with real concerns. If you are an actual customer with a legitimate issue, we urge you to reach out directly — and we will respond promptly and thoroughly, as we always do.
Sincerely,
Max Baumeister
Customer Relations
Anapa Moving, Inc
Very professional company for moving…
Very professional company for moving and movers were top notch and professional. Vlad and yuri are professional…
10 May 2025
Unprompted review
Reply from Anapa Moving
Thank you, Jesus! We’re glad you had a great experience with our team — and we’ll be sure to pass your kind words on to Vlad and Yuri. They’ll appreciate it!
— The Anapa Moving Team
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