I’ve never received the order, it’s been more than two weeks since I ordered The system to track my order is terrible… no way to find it were it is I wrote ti the email I have and nobody replies... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They never sent my item. Its been three weeks since I ordered. I reached out to their contact email multiple times and no one ever replied to me. Very disappointed in the customer service and experien... See more
My package never arrived. I ordered on June 17th, today it is July 27th. I send multiple emails but I never received an answer.
Never received my product, and after trying to contact the company via email several times (since there is no phone number), they never responded. I feel scammed and left with no product.
2.2
Poor
306 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent product
Excellent product, it has gradually helped me regulate my sleep. I highly recommend it 100%, and I’m thinking of buying more. I love that it's gluten-free.
4 September 2024
Worst delivering service
I entered one star because I could not send my experience with 0. I received my order a month after I ordered it. Had to contact the company 4 times, and had to wait until I received the merchandise.
So bad!
4 August 2024
It's very good
1 July 2024
I love all the products
I love all the products, They shipped free and in a short period of time.
6 July 2024
terrible terrible
3 June 2024
Yesterday I left a review about what I…
Yesterday I left a review about what I was still waiting for in product, but finally I came so I withdraw what I said and I give a better value, thank you for fulfilling the delivery. cute day
4 May 2024
Shipping time too long it took over 3…
Shipping time too long it took over 3 weeks for one bottle to arrive :(
5 April 2024
Reply from Anamarialajusticiausa
Hello Sergio, thank you for your review! Sometimes the product takes longer than expected due to logistics and shipment issues
that we can simply not control. We'll definitely look into what might have caused this delay to prevent similar issues in the future. If there's anything else we can do to make it up to you or assist you further, please don't hesitate to reach out. We really appreciate your comment!
Delay in shipping and answer mails
Delay in shipping and answer mails. Chat bot is not working
4 April 2024
Reply from Anamarialajusticiausa
Hello Posta! We have checked the order and it took 10 days, which is a little bit longer than what we aim to. We deeply apologize for this delay and rest assured that we will look into what caused this delay.
Thank you very much for your comment!
The products are excellent
The products are excellent, and they have given us very good results, which is why we continue buying. It is simple to buy through the website.
3 April 2024
Twenty one days to just announce…
Twenty one days to just announce shipment of merchandise it is totally unacceptable.
5 March 2024
Place my order since March 6th and have…
Place my order since March 6th and have not received it yet.
6 March 2024
NO products received & poor service
I placed my order more than 2 weeks ago. I paid and extra fee; two days delivery.
1 week passed and I had no products.
I started emailing, calling, texting, social media, messengers and NO one was replying to any of my messages. After 2 weeks of trying someone reply with: there is No one at the office and we cannot track your order until Monday.
I requested a refund for at least the extra fee I paid, which they finally reply and partially refund. AGAIN! No product received after days of waiting. I sent another email following up and they said; sorry the tracking has not been updated but it was shipped. ( I guess it's just an excuse) Please wait 1-2 weeks for your order.
So here I am after more than 3 weeks, still waiting for my products.
I expect at this point a full refund on my order.
20 March 2024
No shipping details.
No shipping details.
Item ordered/paid 3 weeks ago.
Unable to track shipment.
Items not received.
2 February 2024
My mom order a package and never get…
My mom order a package and never get it. I want her money back. I commended to use the products and I use them too and never have this problem what happened.. and I bern waiting for a feedback and I been wait for long and no answer
5 February 2024
Reply from Anamarialajusticiausa
Hello Casimira, we have reached out to try and solve the problem. We are deeply sorry for the inconvenience
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.