Awesome team great response time ordered wrong size sent email asked if they could correct response very next day and ordered was corrected before it shipped braces are awesome and they work
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I have a torn meniscus and train
I have a torn meniscus and a slight tear in my LCL with this knee brace even without stabilizers its allowed me to train jiu jitsu and wrestling for almost a year now. I recently ordered 2 more knee braces but with stabilizers and turned out it was wrong size and i emailed them about a swap for the correct size and it was a very simple and well mannered interaction. Thank you
email and shipping address corrected swiftly
I made typos in my email and I didn’t record the house number on the shipping address, Jonathan worked and ensured to make these right over this WEEKEND, I can’t make this up, I am truly grateful to this exceptional service. The product speaks for itself and I am gonna train when I get it
Awesome product and customer service.I highly recommend Anaconda
Awesome product and customer service
Wouldnt be able to continue without them
Wouldnt be able to continue Jiu Jitsu without these knee braces
Phenomenal customer service with a…
Phenomenal customer service with a product to match
Great product from a great company
Great product from a great company, nice feed back and conversation about product. Offer of continued support going forward
I accidentally ordered the wrong size…
I accidentally ordered the wrong size which I’m fairly certain was completely my fault. I contacted the company and the service representative helped me to return the shoulder brace that I purchased and that caused me to buy one with the correct size honestly, if it hadn’t gone so smoothly, I probably would have just sent it back and moved on with my life.
Great customer service
I ordered a medium and small shoulder brace but the fit wasn't right and it's highlighted that it may not actually be a muscle problem. I emailed them asking about returns, they gave me their address, I posted the braces back and have been refunded no problem. Happy to leave feedback reflecting my experience.
This is a great knee brace it…
This is a great knee brace it definitely helps with the pain. The customer service is possible the best I've ever dealt with if you have questions they will get back to you very quick. They are willing to resolve some issues that came up very quickly I will definitely be doing business with them again!!!!
Knee braces took ten years of wear and…
Knee braces took ten years of wear and tear off , great customer services even better product
Velcro issue
I have to admit, I may have been too harsh in the beginning. I thought Customer Service was dead, but with this company, they actually stand behind the product and resolve the issues I had in the beginning.
This place is very inconsiderate for…
This place is very inconsiderate for other people's needs I can't believe this place got my address incorrect I specifically put it down in very fine detail but obviously they care about the money more than caring about getting the delivery to the customer I'm at this point where I'm going to get a lawyer and sue them

Reply from anacondafightwear.co
5 star ⭐️ ⭐️⭐️⭐️⭐️ service
Anaconda customer service is top tier period. Fast and effective
The experience was simply amazing!
The experience was simply amazing and fantastic from start to finish! When I received my first order of size Large shoulder braces, I noticed they weren't very snug on my right shoulder, so, I reached out to Anaconda by email and let them know. The return policy and exchange for a smaller size from start to finish was wonderful. Communication was key and they were very nice and professional the entire process. I recommend Anaconda Fightwear to anyone wanting support for their fitness journey. Thank you again for everything!!
Exchange process was simple & smooth and fast
I purchased Ankle braces, Knee braces and Knee Ice brace.
For the ankle brace I accidentally ordered the wrong size. The exchange process was very simple & smooth. The customer service team was quick to respond, very helpful which made the experience stress free. I started the exchange on March 31th, it is now April 4th and the exchanged item is scheduled to be sent to my home. That's 4 days including the time it took to ship the items back to Anaconda, WOW!
BTW, the Knee brace and Knee Ice brace fit perfectly, were comfortable to wear and provided the support I needed.
Great customer service
Great customer service, polite and understanding! My order hasn’t arrived yet, but if the product is half as good as the people I can’t see how I’d be anything but happy
Game changer
This knee sleeve has been a game changer - I have a torn meniscus in both knees, and have tried several other products, but this is the first one that's both comfortable and super supportive. It provides great stability without feeling bulky, and I can wear it for hours without any discomfort. Highly recommend!
Great communication and service
I ordered an elbow brace and received an email from Luke - who is apparently the owner- thanking me for my order and offering helpful advice on how to get the most from the product. It has been a great purchasing process, and I am sure that the brace will provide additional advice as well. Thanks, team :-) Regards Scott
Quick shipping. Excellent product.
Quick shipping. I had a Tibial plateau fracture in my left knee from a motorcycle accident that I don’t think healed properly. I like to play a little recreational basketball and lift weights. This brace is the first one I’ve found that makes me feel secure in everything. I was lifting just yesterday, and an elderly lady stopped to ask me what brand it was. I spoke highly of it. I just ordered another set a size up because this one is a little too tight. It works but I’m quickly ripping it apart taking it on and off, it’s so tight.
Total scam
Total scam! Do NOT buy this CRAP PRODUCT!!! I ordered 2 shoulder braces. They use Shopify app. I received them and tried them on. They do absolutely nothing to support shoulders. I have sent multiple messages trying to return and get no response at all. Reported to Shopify and their policy is "it's between you and the merchant" so I guess I'm just out $60.

Reply from anacondafightwear.co
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