AMS SURVEYS | Chartered Surveyors Reviews 

374
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, helpful, and knowledgeable staff, who make interactions pleasant and reassuring. Many highlight the excellent customer service and communication, noting the team's responsiveness and efficiency from start to finish. Reviewers appreciate the thorough and detailed reports, often delivered promptly and providing valuable insights, alongside helpful follow-up calls and explanations from surveyors. The entire process is noted for being easy to arrange, with quick appointments and a smooth user experience, leading many to highly recommend the company.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its professionalism, efficiency, and... See more

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and detailed nature... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting the helpful and... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick turnaround for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jo was incredibly kind, helpful and knowledgeable and as a result we got the right survey for us and the property. Its so nice to speak with a real person, who happens to be so lovely too. The structu... See more

Company replied

Rated 5 out of 5 stars

I found all the staff courteous and professional. They listened well and their answers were helpful. They secured an early appointment with the seller's agent to carry out the survey. A comprehensive... See more

Company replied

Rated 5 out of 5 stars

Paid for the survey Friday, survey was completed The following Monday. Very fast service. The survey itself was very detailed with images and instructions of what happens next. Good drone footage... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish. Had a structural survey carried out on my property after having numerous concerns. Jo in the office was amazing. Very helpful and informative helped... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Architecture Firm
  3. Real Estate Appraiser
  4. Real Estate Surveyor
  5. Structural Engineer
  6. Surveyor

Written by the company

AMS SURVEYS is a RICS Regulated Chartered Building Surveying Practice covering; Cheshire, Lancashire, Liverpool, Manchester and North Wales for residential services and surveys. We have surveyors based within their local areas, with excellent local knowledge and experience. Whilst the Commercial and Heritage Services are offered across the North of England and Wales. Experts in Building Pathology, defect analysis and examining buildings, providing specialist comprehensive reports and solutions to both Residential, Commercial client and owners of historic buildings. ************************************************************ Some of the services we offer are: ************************************************************ RICS Homebuyer Level 2 # RICS Building Survey Level 3 # Roof Surveys # Damp and Timber Surveys # Structural Surveys # Drone Surveys # Schedule of Condition # Schedule of Dilapidations # Pre-purchase Surveys # Commercial Building Surveys # Architectural Design # Planning and Building Control # Historic/Heritage and Listed Buildings Surveys # Historic Building Recording # Heritage Statements ************************************************************ Call or visit our website to find out more about what we can do for you.


Contact info

Get an Instant Quote From us Today!

We offer Residential, Commercial & Heritage Quotes all in one place.

4.9

Excellent

TrustScore 5 out of 5

374 reviews

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4.9

All reviews

(374)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy plus value. Great service.

Very quick response and very detailed report plus pictures. Excellent value

4 February 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Dear Elaine, thank you for your kind words! We're so pleased to hear that you found our service quick, detailed, and great value. Providing thorough reports with clear insights is our priority, so it’s fantastic to know we met your expectations.

If you ever need our assistance again, we’d be happy to help. Wishing you all the best! Many thanks, Anthony

Rated 5 out of 5 stars

Excellent service

We used AMS surveys to carry out a structural engineers report on the house we are buying, they were quick and very helpful throughout the whole process.

27 January 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Dear Daniel,

Thank you for your review! We're delighted to hear that you found our service quick and helpful throughout the process. Buying a home is a big step, and we’re glad we could assist in providing the structural report you needed with efficiency and clarity.

If you ever need any further advice or assistance in the future, please don’t hesitate to get in touch. Wishing you all the best with your new home! Best regards, Anthony

Rated 5 out of 5 stars

Great advice and service

Spoke to Jo at AMS about a quote for a damp and timber survey as I am selling my property. Jo was really helpful and knowledgeable about the survey options and the minefield that is damp. Jo talked me through all the pros and cons based on the stage I am at with selling my property and now I feel more confident in my options. Thank you Jo!

4 February 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Hi Ruth, thank you so much for your kind words! We're delighted to hear that Jo was able to provide you with clear guidance and help you navigate the complexities of damp and timber surveys. Selling a property can be stressful, and we’re glad we could offer you the confidence and clarity needed to make informed decisions.

If you need any further assistance at any stage of the process, please don’t hesitate to reach out. Wishing you all the best with your property sale!

Best regards,
The AMS Surveys Team

Rated 5 out of 5 stars

Great survey

Great survey, would recommend

23 January 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Hi Silvia, Thank you for the recommendation. Many Thanks, Anthony

Rated 5 out of 5 stars

Excellent Customer Service

Friendly knowledgeable staff. Survey was completed on time and information was provided on what to do next. A follow up phone call and email gave me clear information that helped me make decisions based on impartial professional advice.

27 January 2025
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Hi Sandra, Thanks for your great review. I will show the team your kind words. Thank you Anthony

Rated 5 out of 5 stars

Fantastic experience with AMS

Fantastic experience with AMS. We were really struggling to get to the bottom of our damp problem but Ian found it in minutes. Incredibly professional and the survey is very detailed. Jo was fantastic in booking the survey for us and nothing was too much trouble. Will definitely be using again for future builds and surveys. Thank you

6 January 2025
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you so much for your kind words! We're delighted to hear that Ian could quickly identify the source of your damp issue and that you found our survey detailed and professional. Jo will be thrilled to know her efforts made the booking process seamless for you. Your satisfaction means the world to us, and we truly appreciate your trust in AMS. We look forward to assisting you with any future projects or surveys. Thank you again for choosing us! Anthony & The AMS Surveys Team

Rated 5 out of 5 stars

I used AMS Surveys to produce a Level 3…

I used AMS Surveys to produce a Level 3 survey followed by a Damp and Timber survey and I can honestly say they did not disappoint!

I enquired some weeks prior to booking for a quotation and was so impressed with the level of building knowledge of the office staff that I was reassured the survey would be thorough and detailed.

All the findings were backed up with photographic evidence, along with full descriptions and advice.

This company is an absolute credit to the building industry and the level of knowledge is second to none.
Nothing is a problem and they go above and beyond to help.

I would like to say thanks to each member of AMS Surveys for your professionalism and guidance with something that is so important when buying a property and would highly recommend.

20 December 2024
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you so much for your kind words, Craig! We’re thrilled to hear that you were happy with our Level 3 and Damp and Timber surveys, as well as the service you received from our team. Providing thorough, detailed, and professional guidance is always our top priority, especially when it comes to something as significant as buying a property.

It’s great to know that our knowledge and approach helped put your mind at ease, and we’re delighted that the photographic evidence and detailed advice met your expectations. Your feedback means the world to us, and we’re so grateful for your recommendation.

From all of us at AMS Surveys, thank you again—it was a pleasure working with you!

Rated 5 out of 5 stars

Excellent Service

Understood the issue we had and were thorough in their inspection and clear in explaining the solutions advised

5 December 2024
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you Nicole for your fantastic feedback! We're pleased to hear that our thorough inspection and clear advice helped address your issue. Providing tailored solutions and ensuring our clients fully understand the process is always our priority. If you need assistance in the future, we’re here to help! Thanks Anthony

Rated 5 out of 5 stars

Excellent all round quality company can…

Excellent all round quality company can not fault at all. Staff were very professional.helpful and knowledgeable as was Anthony who carried out our survey provided expert advice and a lot of reassurance would highly recommend.

9 December 2024
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you so much for your wonderful feedback, Christine! We’re delighted to hear that you found our service professional, helpful, and knowledgeable. Anthony and the entire team take great pride in providing expert advice and reassurance, so it’s fantastic to know we were able to meet your expectations.

Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you. If you need anything further, don’t hesitate to get in touch!

Rated 5 out of 5 stars

First experience with surveyors

First experience with surveyors and it was a pleasant one too. Deb was lovely to talk to and answered all my queries throughout the process.

Quick, seamless, polite and thorough.

I would definitely recommend AMS surveys.

10 December 2024
Unprompted review
AMS SURVEYS | Chartered Surveyors logo

Reply from AMS SURVEYS | Chartered Surveyors

Thank you for your great review, good to hear you have had a positive first experience!! I have also passed on your comments to Deb. Many Thanks, Anthony

Rated 5 out of 5 stars

Very happy with AMS surveys

Very happy with AMS surveys. The whole process was quick and seamless. Ian is very professional and gave us lots of information regarding flood damage remediations and general maintenance works. He's also a thoroughly nice chap! Would definitely recommend to anyone looking for a professional survey.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. They made it a really easy and accessible service for someone going through the process for the first time

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Turned up on the day booked and report sent within 5 working days. Very in-depth report. Also much cheaper than other surveyors.

18 November 2024

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