Amrut Reviews 

176
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Made my first purchase from this site. Got my outfit in a week. Extremely happy with it. Even more beautiful than expected.Priyanka was amazing! So sweet and helpful. Would definitely recommend!

Rated 5 out of 5 stars

I recently had video call shopping experience at Amrut and it was amazing. Amrut has a wide range of options in saress. I also got lehngas which are as they show over the video call. Their quality, s... See more

Rated 3 out of 5 stars

Great customer service offered by Aakib. When ordering from Amrut, ask for Aakib to place your order. He is the ONLY reliable and trustworthy individual working at Amrut. He made things finally righ... See more

Rated 5 out of 5 stars

Amrut is the first store I have ever tried virtual shopping with, and they did not disappoint. I highly recommend working with Jayraj bhai at Amrut for both your bridal and non-bridal needs. Being loc... See more

Company details

Written by the company

"AMRUT-THE FASHION ICON, resembles ancient traditions with modern craftsmanship and unique artistry in the contemporary fashion world. The brand houses exclusive range of bridal, haute couture and pret collection which are crafted with eccentric designs and ensembles for woman’s timeless desire of being versatile and graciously captivating. We showcase a wide assortment of bridal wear, sarees, salwar suits, western wear and art jewelry is showcased in our stores as well as on the website. We adore stories and the celebrations that have been made by our customers in their AMRUT’s outfit. With heartland interiors, various ranging ensembles and a wonderful shopping experience is what we tend to give to our customers."


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

176 reviews

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4.5

All reviews

(176)

15 reviews in the last 12 months

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Rated 4 out of 5 stars

Loved the service from Asfak at Amrut

Loved the service from Asfak at Amrut. He listened to the vision and made sure to bring everything you wanted to see ; given that he does show a little more so be prepared to spend time here! Other than that great

13 October 2026
Unprompted review
Rated 5 out of 5 stars

I recently had video call shopping…

I recently had video call shopping experience at Amrut and it was amazing. Amrut has a wide range of options in saress. I also got lehngas which are as they show over the video call.
Their quality, service and variety of sarees, lehngas. Special thanks to Priyanka, Saileshbhai from saree department and Riyaz bhai from lehngas department who were available to show anh options n number of times early morning. They process of dispatching and getting order ready is so transparent.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

They have amazing service

They have amazing service , i ordered from UAE the parcel arrived on time , the quality was amazing and the customer service is awesome , would definitely recommend them ✌️

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Amrut Virtual Boutique

I am from the UK. I was in search of my Indian wedding outfit , I got in touch with their virtual boutique, and they were brilliant. Made a video call, told them exactly what I was looking for and they found the perfect outfit for me! Arrived in time and the sizing was perfect. Each handler who worked with me were great, one in particular lady named Priyanka she was just brilliant , she understood me very well,
And she responded to my messages sufficiently.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

I am from Chicago and I shopped…

I am from Chicago and I shopped virtually for the first time with Amrut. They did an excellent job communicating the progress of my order and made sure I was completely happy with sizing and adjustments before shipment. In addition, their quality of clothes for the pricing is unbeatable. I will be ordering more from them. Highly recommend for everyone to shop from Amrut.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

I am from UK and found their page on…

I am from UK and found their page on instagram. I was looking for the perfect outfit for my engagement so they set up video call appointment for me according to my convenience and patiently showed me all their best options according to my budget. They listened and delivered exactly what I wanted. They also agreed to do alterations for me when I arrive which is after 5 months of purchase so was definitely the best experience. The payment option was also so easy 👍🏻

18 July 2026
Unprompted review
Rated 5 out of 5 stars

I am fromUSA and I just saw their page…

I am fromUSA and I just saw their page on instagrams and setup video call . I got amazing outfits and staff is really good . They showed me all the option infect when I got my outfit - fitting was so perfect . I will highly recommend to buy stuff from this shop .

21 May 2026
Unprompted review
Rated 1 out of 5 stars

IF I COULD GIVE ZERO STARS I WOULD!

IF I COULD GIVE ZERO STARS I WOULD!

Avoid Amrut Surat at all costs. This has honestly been one of the worst shopping experiences I’ve ever had. I bought a lehenga for a special occasion, spent a ridiculous amount of money expecting quality, and the blouse zip BROKE the very first time I tried it on. I wasn’t even wearing it properly yet — that’s how badly made it was.
The quality is absolutely disgraceful. For a store charging premium prices, you would expect basic durability, but clearly they are selling cheap, poorly stitched outfits that cannot even survive a simple fitting. The blouse was obviously faulty from the start.
What shocked me even more was the attitude from the staff when I contacted them. Instead of apologising or trying to help, they coldly told me they “don’t guarantee zips.” Imagine spending your hard-earned money on an outfit that falls apart instantly and then being told it’s basically your problem. Completely unacceptable and incredibly unprofessional.
Their customer service is arrogant, dismissive, and honestly insulting. Once they have your money, they do not care at all. No replacement, no repair offered, no accountability — just excuses. It’s clear this business has zero respect for customers and no confidence in the quality of the products they sell.
I am now left with an expensive lehenga that I cannot even wear because the blouse is ruined before the event. The stress and disappointment this caused was unreal, especially when you trust a business for an important outfit.
Do yourself a favour and stay far away from this place. The clothes are overpriced, poor quality, and backed by terrible customer service. There are so many better businesses out there that actually value their customers and stand behind their products. Amrut Surat clearly does neither.
DO NOT BUY FROM HERE unless you want to waste your money on clothes that fall apart immediately and a company that refuses to take responsibility.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM HERE

DO NOT BUY FROM HERE!
This is the second time this happened to me. The same dress I bought from here for 30000/- people in surat are selling for 6000/- same quality and exact! Stop ripping off people for clothes which are not unique or personalized! If you guys are not designing it then don’t just up the prices and sell at whatever rate you wish.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Horrible place

Horrible place. They took our money and for the past 50 days we are waiting for 2 chaniya choli ordered and not couriered. They also gave fake bill with no letterhead or GST number. When they wanted money they were talking sweet but then they avoid calls. Till now we are waiting. Stop buying online they are fake.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Only order from them if you’re okay being lied to.

Only order from them if you would like your attempts to contact them to be ignored.
They respond quickly when it comes to questions on products so they can give you false confidence into ordering.
Took a week for someone to tell me they’d look into the status of my already late order. Then no response until I sent 2 more follow ups.
I was told they’re overwhelmed and will be shipping a week late. But don’t worry, it’s not their problem if you don’t receive your clothes on time for a function. All emails from then on were ignored. They're not even a little embarrassed to be lying to customers.
So order from them if you’d like your emails to be ignored and to not have the clothes when you need them.

11 February 2025
Unprompted review
Rated 1 out of 5 stars

Don't recommend

Don't recommend. No communication after I ordered and no one responds to messages even after multiple follow ups. Do not ship on time and the dispatch time is a lie on their website. I now don't have an outfit for an event and have to scramble to find a replacement.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Thank pooja Tiwari

Thank pooja Tiwari
Your service is very good 👌🏻It was a great experience purchasing dresses and lehenga cholis with amrut.Initially, I was scared of doing online video shopping. But thanks to their sales team who made my experience amazing. I liked their collections in palazzo suits & salwar suits. They have all these collections in different ranges and most importantly, their team co-ordinated so efficiently to make sure I get what I want. My special thanks to Pooja tiwari & valji bhai tailor master. I highly recommend shopping at amrut

26 November 2024
Unprompted review

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