Amour Scents Reviews 2,187

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 446 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their remarkable likeness to original designer fragrances, often noting their impressive longevity and projection. Many people appreciate the excellent value for money, finding the prices very affordable compared to high-street alternatives. The delivery service is frequently highlighted as quick, prompt, and fuss-free, with items arriving well-packaged. However, some customers also noted issues with delivery, mentioning instances where parcels were sent to incorrect addresses or arrived with damaged bottles. A few people were dissatisfied with certain scents, finding them to smell like chemicals or not resembling the original, and in rare cases, experienced skin irritation.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the exquisite and amazing... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the exquisite and long-lasting scents,... See more

Price

Customers consistently note positive experiences with price. Many reviewers appreciate the affordable prices... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Value for money

People report positive experiences with value for money. Many customers praise the affordable prices and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t comment if this dupe smells like Ombré Nomade (never having smelled the original) but it is a lovely scent which really lasts - it feels like a real treat at a very affordable price. Will cer... See more

Rated 5 out of 5 stars

Great service & really good value lovely smelling perfumes. I ordered a set of four sample sizes & they were all divine, but one in particular smelled exactly the same as the designer version & lasted... See more

Company replied

Rated 5 out of 5 stars

I purchased a few samples and then some 50ml bottles for my partner once she had tried the testers. She was really pleased with mesmeric poison and abusive which were very similar to the originals. S... See more

Rated 5 out of 5 stars

Bought twice from Amour Scents and have not been disappointed. Super quick delivery, very reasonable prices and a great affordable selection of scents to choose from - doesn't get much better than... See more

Company replied


Company details

  1. Perfume Store

Information provided by various external sources

Amour Scents, Previously known as Allure Scents, established in 2020 is a registered UK company based in London that specialises in the world of fine fragrances and exotic scented related products. We stock and provide luxurious, long lasting, premium quality fragrances. We at Amour Scents are very passionate about fine fragrances; we take extraordinary care and attention to ensure that all our products meet our high standards of completion.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Beautiful and affordable

Beautiful and affordable

1 December 2025
Unprompted review
Amour Scents logo

Reply from Amour Scents

Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts with us.

Stay tuned, new and amazing fragrances are on the way, and we can’t wait to share them with you in the near future.

Rated 1 out of 5 stars

Terrible!

The website automatically changed the delivery postcode. I contacted straight away and after 24 hours they advised it had already shipped before they read the email. I asked for the tracking number several times and they have ignored me. I have used this company a few times but I will not be using them again. Bad customer service do not recommend . Update... The below response from the company is clearly mistaking me for another annoyed customer. It took 24 hours for a response to me to start, and I have checked the emails between us, no mention of water. Not to worry, I have screenshot this response to support the slander complaint I will be escalating.

28 November 2025
Unprompted review
Amour Scents logo

Reply from Amour Scents

Hi there,

We just wanted to clear a few things up before our inbox develops trust issues.
Our response time is normally 48 hours, but we replied to you in just 2 hours which might be the fastest we’ve ever moved without coffee.

You’ve also sent us more emails than we send ourselves reminders to “drink more water. Sticking to one email thread helps keep everything neat and less “detective mystery.”

As for the postcode our website didn’t change it because it can only work with what’s typed in. ( the website swears it’s innoce

Rated 5 out of 5 stars

I ordered these perfumes very easily

I ordered these perfumes very easily. Delivery was very quick & the packaging was first class. I got them as presents for members of my family but the three sample ones for five pounds were for me! Delighted with the choice I was given & the fragrance was long lasting. Very pleased with them. Definitely will order again & tell my family & friends to try them.

14 November 2025
Unprompted review
Amour Scents logo

Reply from Amour Scents

Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts with us.

Stay tuned, new and amazing fragrances are on the way, and we can’t wait to share them with you in the near future.

Rated 1 out of 5 stars

Perfume has no smell when I put it on ..very disappointed

Disappointed with the smell .
Would like a full refund

20 November 2025
Unprompted review
Amour Scents logo

Reply from Amour Scents

Oh no! We’re genuinely sorry to hear that our scent didn’t hit the right note for you. We totally understand that fragrance is a very personal adventure.

We’d love to help make this right, whether that’s a replacement, a different scent, or a full refund. Let us know what works best for you, and we’ll sort it out faster.

Rated 1 out of 5 stars

Awful

I’ve been buying here for a while without issues. My last order was delivered to a totally different address, despite it have the correct one on it. After contacting Amout Scents I was told to sort it out myself, even though it is the seller’s responsibility to either send out another order or give a full refund. I now have to go through PayPal. I won’t use this Amour Scents again.
To reply to Amour Scents, I’m currently having to go through PayPal as your customer services are constantly fobbing me off.

19 November 2025
Unprompted review
Amour Scents logo

Reply from Amour Scents

Thank you for sharing your feedback with us. I’m very sorry to hear that the perfume did not have the scent you were expecting, that’s certainly not the experience we want for our customers.

We completely understand your disappointment, and we’re happy to help make this right. Please contact us with your order number so we can process a full refund for you as quickly as possible.

Thank you for bringing this to our attention, and again, we sincerely apologize for the inconvenience.

Rated 5 out of 5 stars

My perfume is AMAZING

My perfume is AMAZING! Red malachite is exactly the same as the Armani prive rouge malachite. Lasts a long time. Smells the same. I love it! What a saving.
And customer service and shipping has been easy and fast! Highly recommend this company.

26 November 2025
Unprompted review
Amour Scents logo

Reply from Amour Scents

Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts with us.

Stay tuned, new and amazing fragrances are on the way, and we can’t wait to share them with you in the near future.

Rated 3 out of 5 stars

Victory (inspired by Aventus)

I bought Victory (inspired by Aventus, 100ml). This is close to between 75-80%, which is great, does not smell cheap.
Longevity? This where it was a let down. On my skin it lasts only about an hour, even on clothes two hours then it fades and hardly there's any smell at all.
I get it, you get what you pay for, but I bought another perfume which is oil based (Black Rose - inspired by black orchid) which was great smelling and long lasting but Victory is a disappointment, unfortunately!
Maybe I should stick to their oil based perfumes.

21 November 2025
Unprompted review
Amour Scents logo

Reply from Amour Scents

Oh no! We’re genuinely sorry to hear that our scent didn’t hit the right note for you. We totally understand that fragrance is a very personal adventure.

We’d love to help make this right, whether that’s a replacement, a different scent, or a full refund. Let us know what works best for you, and we’ll sort it out faster.

Rated 5 out of 5 stars

Lovely perfume

Absolutely lovely smells gorgeous and lingers all day I will definitely buy it again

20 November 2025
Unprompted review
Amour Scents logo

Reply from Amour Scents

Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts with us.

Stay tuned, new and amazing fragrances are on the way, and we can’t wait to share them with you in the near future.

Rated 1 out of 5 stars

Poor quality perfumes and customer service

Would not go with this company - the perfume I ordered smelt like chemicals and nothing like the original. I sent the product back a week ago (at my own cost which they do not mention before hand), and now all my emails are being ignored although the product has been recieved by them..

21 November 2025
Unprompted review
Amour Scents logo

Reply from Amour Scents

Oh no! We’re genuinely sorry to hear that our scent didn’t hit the right note for you. We totally understand that fragrance is a very personal adventure.

We’d love to help make this right, whether that’s a replacement, a different scent, or a full refund. Let us know what works best for you, and we’ll sort it out faster.

Rated 1 out of 5 stars

My partners perfume arrived faulty so…

My partners perfume arrived faulty so we arranged a return with Amour Scents, a guy called Abu sent us a return label and we sent it back via royal mail. The return was delivered back to Amour Scents and we have still not got a refund/replacement and all my emails are getting ignored.

Apparently they never received our return although it shows as delivered and i have sent proof.

Really not happy about this and I don't like how i am getting ignored.

Bad customer service- i won't be ordering again which is a shame

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Lovely sents and a good price bought…

Lovely sents and a good price bought for myself and for Christmas presents.

14 November 2025
Unprompted review
Amour Scents logo

Reply from Amour Scents

Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts with us.

Stay tuned, new and amazing fragrances are on the way, and we can’t wait to share them with you in the near future.

Rated 5 out of 5 stars

First class perfumes

Everything the adverts and reviews say just beautiful and long lasting

15 November 2025
Unprompted review
Amour Scents logo

Reply from Amour Scents

Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts with us.

Stay tuned, new and amazing fragrances are on the way, and we can’t wait to share them with you in the near future.

Rated 5 out of 5 stars

So easy to order off the Website & so…

So easy to order off the Website & so many lovely fragrances to choose from. I'm so delighted with my perfume oil & love how it stays on me all day. Delivery is also so quick too. Thank u so much.🥰🙌🏽

11 November 2025
Unprompted review
Amour Scents logo

Reply from Amour Scents

Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts with us.

Stay tuned, new and amazing fragrances are on the way, and we can’t wait to share them with you in the near future.

Rated 5 out of 5 stars

Quality

Amazing scents. A great range to choose from, brilliant value and service. Highly recommended

27 October 2025
Unprompted review
Amour Scents logo

Reply from Amour Scents

Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts with us.

Stay tuned, new and amazing fragrances are on the way, and we can’t wait to share them with you in the near future.

Rated 1 out of 5 stars

They use scam tactics

They use scam tactics. They automatically add you to a subscription service that is impossible to get out of on the website. Customer services do not help either so you have to report via your bank and recover the money.
Avoid at all costs

8 November 2025
Unprompted review
Amour Scents logo

Reply from Amour Scents

We’ve already spoken a few times, so it’s a bit surprising you’re now claiming we “automatically added” you. You personally selected “Subscribe & Save” when you placed your order, that’s how you got the discount in the first place.

We didn’t sneak you onto anything, promise. You clicked it, we processed it. Simple as that.

If you’ve changed your mind about the subscription, you can cancel anytime no drama. But let’s not rewrite history here; we were more than happy to help you before, and we’re still here if you need something

Rated 5 out of 5 stars

Gorgeous scent like Angel

Gorgeous scent like Angel. Long lasting perfume. Very pleased.

1 November 2025
Unprompted review
Amour Scents logo

Reply from Amour Scents

Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts with us.

Stay tuned, new and amazing fragrances are on the way, and we can’t wait to share them with you in the near future.

Rated 1 out of 5 stars

Rubbish

Rubbish . Bad customer service

11 October 2025
Amour Scents logo

Reply from Amour Scents

Hi

We’ve checked the tracking, and according to the courier, your order was delivered successfully.

Now, we get that “delivered” doesn’t always mean in your hands, so before we start chasing ghosts, could you please:

Double check with anyone at your address who might’ve accepted it.

Have a look around your property (safe places, neighbours, reception, etc.).

Rated 5 out of 5 stars

Woow

Wow! Beautiful careful packaging, the smell of the oil it’s just insane and stays the whole day! Really recommend to try them!

3 November 2025
Unprompted review
Rated 1 out of 5 stars

My mum order NEVER Came and they…

My mum order NEVER Came and they refused to refund her as it was ment to be delivered on the 29th of October I have told her never again order from them and the thing is she still has to pay for something SHE HAS NOT RECEIVED ITS DISGUSTING TO DO THIS TO A DISABLED PERSON WHOMS PARTLY SIGHTED...becareful of this company 😢..

29 October 2025
Unprompted review
Amour Scents logo

Reply from Amour Scents

Hi

We’ve checked the tracking (again), and it clearly shows your order was delivered to the correct address. The courier even provided proof of delivery, so unless your parcel decided to walk off on its own, it’s there.

We’ve already gone over this a few times, and everything checks out. If you still insist it never arrived, you’ll need to take it up with your local courier or file a claim, because we’ve fulfilled our end.

We’re all for helping when something genuinely goes wrong, but we can’t keep circling around facts that don’t add up.

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