House of Amor  Reviews 

229
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers had a great experience with this company. Customers consistently praise the products, highlighting their amazing quality and the ease of use, especially for lashes that are quick to apply and last for days. Many appreciate the convenience these products offer, saving time and effort compared to traditional salon visits, making them a staple in their beauty routines. Reviewers also frequently mention the quick and reliable delivery service, ensuring their orders arrive promptly. However, some people were dissatisfied with the quality, reporting issues such as nail polish peeling, nails turning green, or lashes not lasting as advertised, sometimes falling off within a day. A few other people also felt that the glue dots were frustrating to use due to inconsistent sizing, and some found the packaging difficult to open.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction and calling them... See more

Quality

Customers consistently note ambiguous experiences with quality, with many reviewers praising the high quality... See more

User experience

People report positive experiences with user experience, finding products like lashes and nails easy to apply... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and reliability.... See more

Order

Reviewers mention positive feedback about their ordering experiences, with many expressing satisfaction and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

House of Amor products are amazing! Been using them about 3 years now. For a full time working Mum I need to be put together when I have 0 time. Lashes take 10minutes to apply, stay on for days, and I... See more

Rated 5 out of 5 stars

I genuinely couldn’t live without House of Amor lashes—they’ve become a staple in my make up routine. The new half lash pre-glued styles are an absolute game changer… a full set in minutes, no s... See more

Company replied

Rated 5 out of 5 stars

First time using these press on nails and I’m so impressed with them! I ordered “Pink Lemonade” and applied them using the glue the night before my holiday. They lasted 6 days before 1 fell off but I... See more

Company replied

Rated 5 out of 5 stars

Fantastic product! I purchased the ‘lemon sugar’ nails ahead of my holiday to Cyprus. I’ve been so impressed with the durability of them as I’ve been jet skiing, swimming and on quad bikes with these... See more

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

House of Amor is a beauty brand that celebrates inclusivity, authenticity, and self-expression, offering premium-quality lashes and nail products designed to empower and inspire. Specialising in DIY at home beauty treatments.


Contact info

4.1

Great

TrustScore 4 out of 5

229 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(229)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Average experience

Had to unsubscribe because you receive so many harassing emails post sale. Lashes are ok & were well packed but not the best out there quality wise.

29 April 2026
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you for taking the time to leave your feedback. We’re really sorry to hear your experience didn’t fully meet expectations.

We never want our emails to feel overwhelming, so we really appreciate you sharing this feedback with us and we’ll look into this further. We’re glad to hear your order arrived well packaged, but we’re sorry to hear you weren’t impressed with the quality of the lashes on this occasion.

We take great pride in the quality of our products and use the highest quality fibres possible, so we’re really disappointed to hear this feedback. If you would be happy to contact us directly, we would really appreciate the opportunity to look into this further for you 💖

Rated 5 out of 5 stars

New Fave Nails

This was my first time trying House of Amor press on nails and I was so impressed. They have been on for almost two weeks now and still look good as new. I love that you get everything you need in the kit, I will definitely be repurchasing.

9 May 2026
Unprompted review
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Reply from House of Amor

Thank you so much for your lovely review 💖 We’re so happy to hear you were impressed with your first purchase of our nails and experience!

Almost two weeks of wear is great. We’re so glad you’re loving the kit and found everything easy to use. Thank you again for your support and we can’t wait for you to try more styles!

Rated 5 out of 5 stars

I have been using house of Amor lashes…

I have been using house of Amor lashes for three years and they are the best thing ever. I absolutely love all their lashes. Amazing!!

25 April 2026
Unprompted review
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Reply from House of Amor

This honestly means so much, thank you for being with us for three years.

We’re so happy you love the lashes as much as we do 💖

Rated 5 out of 5 stars

Best DIY nails

Best DIY nails . Have been converted into them and love them .

Little feedback - would be good if you could put 2 alcohol wipes and stronger nail glue to buy on its own . Xx

13 April 2026
Unprompted review
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Reply from House of Amor

Thank you for your kind words, we’re so happy to hear you’ve been converted to our nails 🤍

We really appreciate your feedback too, that’s super helpful. We’ll definitely take this on board and look into it.

Thanks again for taking the time to share this with us.

Rated 3 out of 5 stars

I’ve always loved his brand and always…

I’ve always loved his brand and always revert back to it
However lately I’ve found the glue isn’t as good as it was and it’s not sticking as well sadly
I understand products I use could effect this but I’ve not changed anything

20 April 2026
Unprompted review
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Reply from House of Amor

Sorry to hear this, especially as you’ve loved the brand for so long.

We haven’t made any changes to our bond formula, so it should be performing as normal. What you’ve described is quite unusual and may be an isolated issue with your specific bond, which we’d really like to investigate further for you.

If you could reach out to our customer service team with your order details, we’ll take a closer look and work with you to get this resolved.

We’d really love the chance to put this right and get you back to loving your lashes again 🤍

Rated 5 out of 5 stars

Nails lasted over 2 weeks

Nails lasted over 2 weeks! Easy to apply and fast delivery.

19 April 2026
Unprompted review
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Reply from House of Amor

Thank you so much for your review ✨ so pleased to hear the nails are lasting so well for you! If you ever need any help choosing styles please don't hesitate to reach out to us 💖

Rated 5 out of 5 stars

Great product for a great price

Great product for a great price. Fabulous lashes. I've never been able to use false diy ones before these. They were so easy

1 April 2026
Unprompted review
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Reply from House of Amor

Thank you so much for your lovely review 💖

We’re so happy to hear you’re loving the lashes, and even more so that they’ve worked for you when others haven’t. That’s exactly what we aim for… making our lashes easy and accessible for everyone.

Thank you again for your support, it really means a lot ✨

Rated 5 out of 5 stars

I genuinely couldn’t live without House…

I genuinely couldn’t live without House of Amor lashes—they’ve become a staple in my make up routine.

The new half lash pre-glued styles are an absolute game changer… a full set in minutes, no stress. They’re so easy to apply, and paired with the applicator (which doesn’t get sticky at all 👏), it’s effortless every time.

The customer service is just as amazing—such a lush team—and the press-on nails are equally impressive. Beautiful designs and seriously good durability. Highly recommend!

1 April 2026
Unprompted review
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Reply from House of Amor

Thank you so much for such an amazing review 💖

We honestly love hearing that our lashes have become a staple in your routine. The pre glued half lashes really are a game changer, so it’s great to hear how easy you’re finding them and that you’re loving the applicator too!

It also means so much that you’ve mentioned our customer service team, we really do care about every single customer, so that feedback never goes unnoticed.

And we’re so glad you’re loving the press on nails as well 💖

Thank you again for your support and recommendation, it really means a lot to us ✨

Rated 5 out of 5 stars

Love these lashes so much💗

Love these lashes so much! I used to get my eyelashes done professionally but it was costing too much so decided to start using these and I’m so glad I did. It took a couple of times to apply them correctly, but once you get the hand of it I now I can get a week use out of them usually or at least 5 days. You can even book an appointment in store so they can show you how to apply correctly which does really help. The staff are so nice there and helpful. You can choose from loads of different styles. I do my daughter’s lashes and she also loves them. She uses the lazy girl ones and they last a week for her. Xx

13 April 2026
Unprompted review
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Reply from House of Amor

Thank you so much for your lovely review 💖

We’re so happy to hear you made the switch from professional lashes and that they’re working so well for you. It’s completely normal for it to take a couple of tries at the start, so it’s amazing to hear you’re now getting a long wear, that’s exactly what we love to see!

It also means a lot that you’ve visited us in store and found the team helpful. We really believe that a little guidance can make all the difference, so we’re so glad the appointments helped you feel more confident with application.

And we love that your daughter is enjoying them too, the Lazy Girl lashes are perfect for that easy, everyday wear!

Thank you again for your support, it really means a lot to us ✨

Rated 5 out of 5 stars

Love the nails

Love the nails, love the lashes, love the shop & love the staff.
Great products at affordable prices.

7 April 2026
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for the lovely review 🤍

We’re so happy you’re loving the nails, lashes, the shop and the team too 🥹

Thank you again for your support, we appreciate you so much 🤍

Rated 5 out of 5 stars

Great lashes

I have tried many different lash clusters and strips and these are by far the best. They are easy to apply and I find they last 4-5 days. I have ordered more and will continue to always keep a supply in 😊

11 April 2026
Unprompted review
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Reply from House of Amor

Thank you so much for your kind review 🤍

We’re so happy to hear you’re loving the lashes and finding them easy to apply, we really appreciate your support 😊

Thank you again for taking the time to share this.

Rated 5 out of 5 stars

In love with these nails

Love, love, love this brand ❤️
I will never go into a salon again for my nails or lashes. This brand is a game changer. Press on nails are amazing, I am always lifting heaving boxes in work and these nails last I can get 3 weeks out of them. The girls that work there are all so lovely and helpful.

10 April 2026
Unprompted review
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Reply from House of Amor

This honestly means the world to us, thank you so much for taking the time to share this 🤍

We’re so happy to hear how well the nails are lasting for you, especially with how hands on your job is! 3 weeks is amazing!

It’s also so lovely to hear your kind words about the team, I’ll be sure to pass this on to them.

Thank you again for your support 🤍

Rated 5 out of 5 stars

Excellent customer service and quick…

Excellent customer service and quick responses.

9 April 2026
Unprompted review
House of Amor  logo

Reply from House of Amor

Thank you so much for taking the time to leave a review 💞 we really appreciate it and are so pleased to hear you had a great experience with our customer services team.

Rated 5 out of 5 stars

Absolutely love this company 5 Stars

Absolutely love these guys.. speedy delivery, quality goods, so so easy to use and very cost effective
5 stars

24 March 2026
Unprompted review
House of Amor  logo

Reply from House of Amor

Hi Donna, Thank you so much for your kind words, this really means a lot to us 🤍

We’re so happy to hear you’re loving your lashes, and that you found them easy to use and great value too. Feedback like this is exactly what we strive for, so it really means a lot.

Thank you again for your support, we appreciate it so much 💖

Rated 1 out of 5 stars

Disappointment all round

Took a very long time to arrive. Lashes are too full for me: I thought they would be lighter, I usually prefer wispy half lashes. These ones look like the ones a drag queen would wear. A complete waste of money, won't be buying lashes from you again

28 March 2026
Unprompted review
House of Amor  logo

Reply from House of Amor

Hi Sue, Thank you for taking the time to leave your review, and we’re really sorry to hear this was your experience.

It’s very unusual for delivery to take a long time, as the majority of our customers receive their orders within around 48 hours. We also offer express delivery options at checkout for quicker service, so we’re sorry this wasn’t the case for you on this occasion.

We’re also sorry to hear the lashes felt too full for your preference. We completely understand that everyone likes a different look, and we do offer a wide range of styles to suit this. Alongside fuller, more glam styles, we also have very natural, soft and wispy options that are much more subtle.

If you ever did decide to try us again, we’d recommend opting for one of our lighter, more natural styles which sound like they’d be much better suited to the look you prefer.

We really appreciate your feedback and are sorry again that this wasn’t the right fit for you 🤍

Rated 1 out of 5 stars

Total waste of money and time.

I bought the lash kit, and two extra sets of lashes. They're poorly put together, so when trying to remove the lashes from the packaging they fall apart (I had four clusters across one pair of lashes totally fall apart), the glue in the kit is lumpy and the applicator is awkward, and when I got them on they were so uncomfortable. They then fell off in about a day despite following instructions, and I noticed they're not actually waterproof like the adverts state.

29 March 2026
Unprompted review
House of Amor  logo

Reply from House of Amor

Hi Kathryn, We’re so sorry to hear about your experience, this is absolutely not the standard we want for you and we really appreciate you taking the time to share your feedback.

From what you’ve described, it does sound like there may be a couple of small issues that we can definitely help with. When removing the lashes from the pack, we always recommend using your fingers and thumb only, and avoiding applicators, as these can put too much pressure on the clusters and cause damage.

In terms of the wear and comfort, once applied correctly the lashes should feel completely comfortable and typically last much longer than a day. From your experience, it sounds like there may have been an issue with application. This can happen if not enough bond is applied to the root of the natural lash, or if the natural lashes aren’t fully clean, dry and free from any oils or makeup beforehand, which can cause slipping and poor hold.

We’re really confident that with a little guidance we can get these working perfectly for you.

Please do reach out to our customer service team directly, they’re always so happy to help and can talk you through everything step by step to get the best results 🤍

Rated 5 out of 5 stars

Fantastic product 👌🩷thank you

Fantastic product 👌🩷thank you

25 March 2026
Unprompted review
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Reply from House of Amor

Thank you for your review 💞 We are so pleased to hear you are enjoying our products! If you ever need any help picking styles please don't hesitate to get in touch 💞

Rated 5 out of 5 stars

Lovely ladhes

Love my lashes will defo but again

26 January 2026
House of Amor  logo

Reply from House of Amor

Hey, thank you for your review ✨

Pleased to hear you are enjoying your lashes! If you ever need any help with picking different styles please don't hesitate to get in touch, we are always happy to help 💖

Rated 2 out of 5 stars

Lashes just do not stay stuck

I feel that the glue just isn’t working for the lashes anymore. I used to love the lashes but now they haven’t even lasted one day before half of the cluster lashes have fallen off. I feel for the amount you pay it’s just not worth it, you may as well just get strip or cheaper lashes that last just as long. Last time I’ll be purchasing and generally wouldn’t recommend. The lashes look good one but they are not long lasting. I’ve had issues for the last three attempts now. Shame.

14 February 2026
Unprompted review
House of Amor  logo

Reply from House of Amor

Hi Fiona, I’m really sorry to read this and that you’re feeling so disappointed, especially as you’ve loved them before.

We’d really love to understand what might be happening. Can I ask whether you’re using a fresh set of lashes each time, or reusing previously worn sets?

Sometimes if lashes have been removed using oil based products and aren’t fully cleansed afterwards, this can affect how the bond performs next time. Oil based formulas break down the bond, and even a small residue can impact retention on reapplication.

It’s quite unusual for our clusters not to last, particularly if you’ve had good wear previously, so we’d genuinely like to get to the bottom of what’s changed over the last few applications. There may be a small tweak that makes a big difference.

Please do reach out to our customer services team so we can offer some tailored advice specific to how you’re applying them. We’re always more than happy to help and support you through it 🤍

Rated 5 out of 5 stars

I ordered these for when I go for a…

I ordered these for when I go for a night out, haven't used them yet, but they look fab. The package is really nice, and you get everything you need to put on the lashes, which is really good, as some places don't give you anything.

20 December 2025
Unprompted review
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Reply from House of Amor

Thank you so much for your order and review. So pleased to hear that you love how they look and hope you love them even more once they have been applied 💖 If you need any help with the application process at all please don't hesitate to reach out 💖

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