I purchased a Small Dogtooth Check Yorkshire Tweed Tote. Lovely little bag but it had a tag attached saying it was a Harris Tweed, which is not true because it didn’t have a sewn on badge. I have emai... See more
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See what reviewers are saying
A year ago I ordered the Navy Blue Leather tasseled Backpack for an international trip leaving 1/1/2023. The price was 159 pounds. I attempted to order it 12/23/2022. I was told by email the computers... See more
Extraordinary customer service. I entered my name to be placed on a back ordered bag, and received a personal email the next day regarding wait times and availability. Another email indicated that a d... See more
Overall, I love the bag, but with a bit of tweaking it could have been a 5 star bag. Lovely soft leather, however the leather straps aren't stained on the underside, which would of finished it off bea... See more
Company details
Information provided by various external sources
Discover our classic range of real Italian leather handbags, shoulder bags, tote bags, clutch bags, satchels and backpacks. The classic leather handbag brand.
Contact info
Hopton Manor, DE4 4DF, Hopton, Nr. Wirksworth, United Kingdom
- 01629540353
- info@amilu.co.uk
- amilu.co.uk
3.1
Average
153 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous personal & speedy service
Fabulous personal & speedy service! So impressed with the quality of my grab bag - I don’t know how they can provide such quality at this price or is it that a good many people will pay hundreds of pounds more just for a designer label? Amilu will now be my ‘go to’ site for handbags!
26 April 2019
Unprompted review
Reply from Amilu Handbags
Thank you for the great review. We do our very best to supply our customers with great accessories and a more or less bespoke service. Lovely that it is so much appreciated
Excellent
Great customer service and a really lovely product. Exactly as described on the website, am very pleased with my purchase
23 April 2019
Unprompted review
Reply from Amilu Handbags
Hi Amanda, Thanks for the great review . Hoping to welcome you back again sometime
I’m very happy with my Aylesbury bag…
I’m very happy with my Aylesbury bag which arrived today safe and sound. Procedure was excellent once I had ‘cracked ‘ the online order system! Thank you very much, so pleased my cousin recommended
you. Penny Bell
18 April 2019
Unprompted review
Reply from Amilu Handbags
Hi Penny,
Glad it all worked out in the end and that Amilu is becoming a bit of a family affair! Hope you love using it! Libba
Brilliant product
Brilliant product, excellent design and quality. Very reasonably priced and prompt delivery.
17 April 2019
Unprompted review
Reply from Amilu Handbags
Thank you, All these great reviews spur us on even more!
Just Perfect
Arrived very quickly and very nicely packaged. You open the box and the smell of great quality leather hits you. The handbags were gorgeous and unusual. Extremely happy with my purchases and looking forward to buying again.
13 April 2019
Unprompted review
Reply from Amilu Handbags
Thanks. The smell of great quality leather gets everyone. Glad you love the bags. We are putting the S/S range online in early May so look forward to hearing from you again.
Excellent all round.
I needed a gold belt with very little notice. Amilu pulled out all the stops to send me the belt, suitably altered to my requirements, really quickly. I can highly commend the customer service, the quality of the belt and the styling.
4 April 2019
Unprompted review
Reply from Amilu Handbags
Belts have gone really well for us despite being a recent addition to our range. Must be that lovely Italian leather. Glad you love it!!
My second Amilu bag
My second Amilu bag. I love them. A girl can't have too many Amilu bags!!
1 April 2019
Unprompted review
Reply from Amilu Handbags
Absolutely. Couldn't agree more. Glad you love them.
Belt great
Belt great. I have been looking for a bright colour leather belt for ages and this orange one is a fabulous colour.
29 March 2019
Unprompted review
Reply from Amilu Handbags
Belts have been our latest success. Glad you love it and for anyone else thinking about buying a belt and if you are outside or in between our normal sizes we are always happy to try and accommodate you.
The orange is an amazing colour for summer!
I have ordered two handbags from Amilu…
I have ordered two handbags from Amilu and I love them. The company is very efficient and communicates well re orders and deliveries. I really appreciated the handwritten message inside the parcels - it's a really nice personal touch.
25 March 2019
Unprompted review
Reply from Amilu Handbags
Hi Janita,
Thanks for the great review. Glad you love both your bags. We are a small company and despite the fact we are now growing up, we try and keep personal service at the heart of our ethos. Hopefully we'll be able to tempt you again one day!
Excellent quality zebra style leather belt
Easy to use website, delivery really good and ontime. Absolutely love my beautiful leather belt it’s even better than I expected Fit perfect, fabulous quality. I shall definitely be purchasing again from Amilu.
23 March 2019
Unprompted review
Reply from Amilu Handbags
Thanks a lot for the review. The cowhide belts have been really popular and we now have matching Hopton Clutches and are about to launch a Zebra MIni Newbury as soon as we get the photo taken. Just in case we can tempt you again. We are also hoping to introduce a small range of plain, but bright coloured cowhide belts in the summer.
Beautiful bags
Beautiful bags, with amazing customer service. I am THRILLED and have recommended to several friends already. I have a list of what I 'need' next!! So happy to have found them.
21 March 2019
Unprompted review
Reply from Amilu Handbags
Hi Rebecca,
Thanks for loving the bags and being such a good ambassador. Hope we hear from you again soon. Got a fantastic summer collection on the way.
Beautiful navy grab bag that came up on…
Beautiful navy grab bag that came up on google search. I fell in love and ordered in 10 mins. Love more than one bag though, so will need another treat from AMILU SOON. Highly recommend this website.
16 March 2019
Unprompted review
Reply from Amilu Handbags
Thanks Monica, for such a great review. We all love the mini Newbury too. Its such a versatile shape. Hope you treat yourself again soon. We are introducing a yellow version this summer!
just a small piece of art!
just a small piece of art!! I loved it!! its details are exquisite!! it is exactly as shown in the eshop photo!! I will shop again from your e shop!! that is a promise!! thanks for the quick delivery!!
21 February 2019
Unprompted review
Reply from Amilu Handbags
Thank you Maria, for the lovely review, We are starting to get a few International customers and it is really lovely for us here at Amilu
Wonderful belt, fantastic quality
I came across this company whilst searching for a specific belt. The ethos of the company is good and the product I bought is fantastic quality and value - my Mum loved it! Will definitely buy from Amilu again!
17 February 2019
Unprompted review
Reply from Amilu Handbags
Thanks Ben, Glad your Mum loved it. We have only recently started making in belts at our factory in Italy, but they have been really well liked.
Love Love Love my new bag!
17 February 2019
Unprompted review
Reply from Amilu Handbags
Thanks Rachel, I love that bag too! Enjoy it and thanks for supporting our small business.
Reply from Amilu Handbags
Thank you, Thank you, Thank you! Enjoy the bag and hope you're tempted again soon!
Love the colour
Loved the Tote bag and the colour (purple) is fantastic. Had to wait for bag but was informed every step of the way as to why and when they would receive a further delivery. Very happy with everything. Thank you
24 January 2019
Unprompted review
Reply from Amilu Handbags
Hi Christine, Glad that all works out well for you and once again apologies for the slight delay. Hope you love using the bag and thanks for supporting us.
Bag arrived today and my wife is…
Bag arrived today and my wife is absolutely delighted with it. Leather quality is top notch and exactly the colour she was hoping for.
Thank you
14 January 2019
Unprompted review
Reply from Amilu Handbags
Hi Mr McAdam, I am so glad that your wife loves the bag. I am hoping that overall you have been really pleased with our service and our bags and the fact you have just marked us 2 stars was just a misunderstanding as it doesnt seem consistent with the written review you left. However if you feel we need to make improvements in what we do, please don't hesitate to email us with any suggestions.
Brilliant Service
The bags are of a really good quality. The service is fast, efficient and very friendly.
11 January 2019
Unprompted review
Reply from Amilu Handbags
Thanks for the lovely review. Please come back again soon
Great quality and excellent customer…
Great quality and excellent customer service as an item I ordered was out of stock and they phoned to tell me and offer an alternate but refunded item same day. Love my bag ❤️
10 January 2019
Unprompted review
Reply from Amilu Handbags
Hi Sandra,
Thanks for the lovely review and glad you love your bag. We try really hard to provide excellent customer service so it is lovely that it is appreciated. Enjoy that lovely bag this summer!
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