amicable divorce Reviews 911

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their expertise, supportive approach, and ability to make a difficult process less stressful. Many highlight the excellent service, noting its efficiency, clear communication, and the smooth user experience provided by the platform and specialists. People appreciate that the company helps navigate complex situations with diplomacy and ensures all necessary steps are handled effectively. While the majority found the service to be good value, some customers expressed concerns about the pricing, feeling that it was not always as cost-effective as initially perceived, especially when compared to direct government services. A few users also reported issues with the dashboard not consistently saving changes and some felt the support was minimal, with one instance of a handler forgetting a change of address. There were also isolated reports of perceived bias from mediators and a lack of useful advice.

What people talk about most

Staff

Users describe positive interactions with staff. Customers frequently praise the professionalism,... See more

Service

Consumers find service to be a positive experience, often describing it as professional, efficient, and... See more

Customer service

People report positive experiences with customer service. Many reviewers praise the clear guidance,... See more

User experience

Clients share positive opinions on user experience, highlighting the easy interface, clear communication, and... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers found the service to be a much more affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our divorce specialist Candice was very skilled. She explained so clearly every step of the way, and was extremely good at approaching difficult subjects in a diplomatic way, which ensured that our j... See more

Company replied

Rated 5 out of 5 stars

Our specialist was Nina, she was really professional and made sure we were kept up to date with all we needed to do to progress the divorce. Nina was available to talk to by booking appointments via h... See more

Company replied

Rated 5 out of 5 stars

I never in million years thought I'd be needing a divorce service, but such is life. I'm glad me and the ex used Amicable, they made what could have been a horrible situation, easy and made sure the k... See more

Company replied

Rated 5 out of 5 stars

Following mediation we needed a company to draft our financial consent order to send to court. It was a very smooth process; the portal/dashboard made it so easy to add all the required information. S... See more

Company replied


Company details

  1. Divorce Service
  2. Divorce Lawyer
  3. Family Law Attorney
  4. Legal Services
  5. Mediation Service

Written by the company

amicable your divorce. Thousands have. Call us on 0203 004 4695.


Contact info

4.8

Excellent

TrustScore 5 out of 5

911 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

First rate professional service

From the outset, my experience with Amicable was smooth and straightforward. My ex-wife and I were in a position to be able to resolve all issues regarding our divorce during the process. It made sense to use the service provided by Amicable to facilitate our divorce. This included being steered through some moderately complicated financial issues regarding pension sharing.
Really importantly, at all times, I felt supported by our divorce specialist, Sue Gibbons. I knew that she was always there to prompt me to read, fill-in and return forms. And, her personal touch was very reassuring. Thanks again, Sue!
The service was excellent value for money. When I hear of the many thousands that friends and colleagues have paid to get a divorce finalised, it felt ever better value. But, this was essentially because my ex and I were able to agree on how to fairly split the house sale proceeds, debts, savings, pensions etc.
I don’t intend getting divorced again. But if I did, I would not hesitate to employ Amicable’s services again.

24 April 2025
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Reply from amicable divorce

Hi Will,

Thank you so much for your review.

We're pleased to hear that Sue was prompt and reassuring in her communications.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Sarah Warwick was excellent in all respects.

Sarah Warwick was excellent in all respects, professional, understanding, patient, timely in her contact and correspondence, and honest and reassuring. I could not fault her in the Amicable service she provided.

15 May 2025
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Reply from amicable divorce

Hi Gary,

Thank you for your review.

We're pleased to hear that Sarah was professional, patient, understanding and honest.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

The ultimate solution to a humane divorce

Sadly, our divorce process evolved to be much less 'amicable' than I had anticipated, yet Kate and her team took everything in their stride. Kate was faultlessly professional, diplomatic and supportive to both of us throughout. She did not hesitate to go beyond the call of duty when the situation demanded and I cannot recommend her and her company highly enough. Thank you, Amicable.

23 April 2025
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Reply from amicable divorce

Hi Katie,

Thank you for your review.

We're pleased to hear that Kate was professional, diplomatic and supportive.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Brilliant service and team

Brilliant service and team

1 May 2025
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Reply from amicable divorce

Hi Anthony,

Thank you for your review.

We're pleased to hear that our experts provided a brilliant service.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Compassionate professional service

Having just finalised my divorce with Amicable, I would highly recommend their services. Highly professional, compassionate and understanding - just the combination you need at such an emotional time

25 April 2025
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Reply from amicable divorce

Hello,

Thank you for your review.

We're pleased to hear that our experts were professional, compassionate and understanding.

We wish you all the best,

Tatiana form amicable

Rated 4 out of 5 stars

Good value for money

Good value for money. One point of contact throughout with direct line access. The process was explained thoroughly and questions answered promptly. Emails sent to both parties so always kept informed how the service is progressing.
The service is only suitable if you are both in agreement and have decided how to split your assets. You are however given the option to seek independent financial advice but obviously this would be an additional cost.

9 April 2025
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Reply from amicable divorce

Hi Nicole,

Thank you for your review.

We're pleased to hear that our experts kept you well-informed throughout the process.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Clear, helpful, kind

Patient, kind, thorough service. We had a slightly unusual financial agreement, and Lucy and the drafting team took so much care and attention to drafting it in the clearest way possible. We didn't feel rushed, and felt supported every step of the way with everything explained clearly and all questions answered. Really personable and sensitive service for an odd time.

18 April 2025
Unprompted review
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Reply from amicable divorce

Hello,

Thank you for your review.

We're pleased to hear that Luce and the rest of the drafting team were supportive and helpful in understanding legal nuances.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Excellent service

The whole process was so simple and perfect for us as my ex-husband and I are still amicable ourselves!
We wanted a simple clean break with Financial Consent Order and we both saved a lot of money by using Amicable. They kept us updated and the whole process was remarkably straight forward.

7 April 2025
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Reply from amicable divorce

Hi Sally,

Thank you for your review.

We're pleased to hear our experts kept you updated and made the whole process more straightforward for you.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Great Service

The divorce coach was very friendly and approachable whilst being professional and supportive.

14 April 2025
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Reply from amicable divorce

Hi Alex,

Thank you for your review.

We're pleased to hear that our experts were friendly, approachable and professional.

We wish you all the best,

Tanya

Rated 5 out of 5 stars

staff were very supportive and helpful

staff were very supportive and helpful. They were affordable and helped me throughout the whole process
Thank you very much

7 July 2024
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Reply from amicable divorce

Hi Fatima,

Thank you for your review.

We're pleased to hear that our experts were supportive and helpful throughout the process.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

The perfect place to start your journey

Had a free 15 min call with Anthony. He was amazing - very knowledgable, supportive and friendly. Unfortunately, my situation wasn't suitable for Amicable's available services and I was signposted to other providers but, despite knowing this was the case, he still took the time to go through my situation and apply his knowledge and experience in the sector which put my mind at rest and will help me on my next steps

26 March 2025
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Reply from amicable divorce

Hi Nick,

Thank you for your review.

We're pleased to hear that Anthony was knowledgeable, supportive and friendly.

We wish you all the best,

Tatiana form amicable

Rated 4 out of 5 stars

Pretty straight forward service and…

Pretty straight forward service and prompt replies. Found the dashboard a bit tricky to use on a mobile

3 April 2025
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Reply from amicable divorce

Hi Sue,

Thank you for leaving a review.

We're pleased to hear that our service was prompt and straightforward, and we'll pass on your feedback about the dashboard to the tech team.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Very smooth from start to finish

Very smooth from start to finish. The portal was very user friendly and easy to upload/view documents.
Lisa kept us informed every step of the way and was happy to discuss any issues that arose

2 April 2025
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Reply from amicable divorce

Hello,

Thank you so much for your review.

We're pleased to hear that Lisa kept you well-informed and that you found our portal easy to navigate.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Can't recommend enough

Can't recommend enough. It saved us a small fortune in legal fees.
Clear instructions and realities given without the need to go backwards and forwards between solicitors. It's a horrible process but this is so much better.

31 March 2025
Unprompted review
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Reply from amicable divorce

Hi Neil,

Thank you for leaving a review.

We're pleased to hear that our experts gave you clear instructions and realities throughout the process.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

A simple, cost-effective way to divorce and all-round brilliant service

w
I would like to say a huge thank you to my advisor, Emma, for all her help and support with everything, for really listening during phone calls and for her kindness. I was expecting getting divorced to be really stressful but it wasn't at all, and that's thanks to her and the Amicable team. Amicable makes it very simple and straightforward and I am sure it was much, much cheaper than using solicitors.

27 March 2025
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Reply from amicable divorce

Hi Naomi,

Thank you for your review.

We're glad to hear that Emma was supportive, kind and really listened to you.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Amazing service

The staff is very friendly and professional but most of all transparent and competent. Made the divorce process clearer and easier for me.

26 March 2025
Unprompted review
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Reply from amicable divorce

Hi Telma,

Thank you for your review.

We're pleased to hear that our experts were friendly, professional, transparent and competent.

We wish you all the best,

Tanya

Rated 5 out of 5 stars

Anthony Syder has been so helpful in…

Anthony Syder has been so helpful in dealing and sorting out all of the divorce issues. Thank you so much for being so friendly, kind and patient with me!
Everyone needs an Anthony in their work place!
Debbie x

25 March 2025
Unprompted review
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Reply from amicable divorce

Hi Debbie,

Thank you for leaving a review.

We’re pleased to hear that Anthony was friendly, helpful, kind, and patient.

We wish you all the best,

Tatiana from amicable

Rated 5 out of 5 stars

Very helpful

Amicable were very helpful throughout, with an specialist ready to answer queries. Communication was clear even when a long wait for the Teachers' Pension CETV (1 year) made the process unnecessarily long. Thank you, Emma Bennett

6 March 2025
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Reply from amicable divorce

Thank you for your lovely review. We wish you the best of luck moving forwards.

Rated 5 out of 5 stars

The helping hand I needed.

They made a very intimidating process, a little less scary. Communication was clear throughout and service was always timely.

4 March 2025
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Reply from amicable divorce

Hi Kristen,

Thank you for your review.

We're pleased to hear that our experts were helpful and provided clear and timely communication.

We wish you all the best,

Tatiana from amicable

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