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3.0
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Platinum not worth it. Fine hotels and resorts really never the cheapest booking option, I used it recently and when I was going home was happy to see a platinum lounge. Membership is £600 per year. When I tried to get in they told me it was Dutch card holders only. There is no reciprocal for UK holders. Kind of a scam
Dispute regarding a refund to a charge made to a scrupulous travel company.
My complaint was resolved satisfactorily by amex customer service 👌very satisfied with the outcome. 5*****.
Jitendra Damani,( amex blue card customer)
Dined at a restaurant which is included in the Platinum Dining Credit benefit and was deprived of my £100 credit because I did not read word-for-word their terms and conditions of not paying by QR code but at the till point. Ambassadors Clubhouse did not offer me a choice they just pointed out the QR code to settle the bill. How pathetic that Amex can get so petty. I have been a member for a round 30 years paying over £700 pa membership fees and this is how they treat their so called loyal members!
I apply for a Amex Gold Card in December 2024. I use it seldom. I made a few charges and got some points. I use the website to transfer my points to Marriott Hotels. I was not able to do it. I called up and the system was down and I had to wait. I use Chase Sapphire prefer card to do most of my business. I transfer my points to airlines and Hotels. I booked a cruise to Australia. I left on September 18 for 22 days to Sidney. I was checking my Amex Gold Card and I had 3 charges after September 18 from UBER. I was on a ship. I sent my boarding pass to Amex online and the credit me with 13.32. I never received the the third credit. I was vacation for 52 days. They wanted to close the the dispute right away. I can’t transfer points and can’t get anyone to help so when I got back, I cancel the card. Beware of Amex it is not the same company any more.
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