It's very hard to get a hold of a live person to speak with. Even making a call, it says everyone is having a team meeting? Can't even register for the online payment portal. No help at all!
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I have been unsuccessfully trying to reach customer service for two weeks now. The incoming system usually puts me on hold and after 90 minutes of waiting on hold I get hung up on. That has occurred t... See more
I called Americo re Life Insurance. Was blessed & fortunate to talk with Ms. Jalisha Cooper: Agt. I.D. 18651846. She sounded polite, patient...a 55 minute conversation...convincing & caring. Overal... See more
I want to commend agents Jalisa Cooper and Gregg Block for their patience and competence. I especially wish to thank service rep Valerie for clearly explaining benefits of my policy and pointing out... See more
Company details
About Americo Senior Life
Written by the company
Contact info
1055 Broadway Blvd, 64105, Kansas City, United States
- 855-969-3952
- americoseniorlife.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very informative
Very informative, polite, answers any question you may have. Gives you a clear understanding, NO CONFUSION? I very pleased.
Trust that info online and on call are explained thoroughly
Online quote was correct, and Lisa explained the
options of the plan thoroughly.
The ladies were very knowlwdgeable in…
The ladies were very knowlwdgeable in what they told me.Especially The 2nd one .I recommend calling for burial ins.They will find a policy that you can afford.
They were very helpful and explained…
They were very helpful and explained each policy and what it does,I was very please with the agent,she took her time and explained step by step,thanks alot,I feel better knowing I'm insured.
I was treated well by all parties.
My sales representative was very…
My sales representative was very helpful and attentive me my needs
Specific Agent assigned
My agent was very thorough on explaining my coverage. I like the fact that she identified herself as “my agent” if I had any questions or changes in the future I would reach out to her. Other companies that I was researching did not issue me an agent I just had to call customer service. I like the fact that I have a specific person that I can call or email with future needs. Jalisa Cooper is top notch!
Very informative
Nate was very patient very knowledgeable and explain things very well and make sure that I understood everything so it was great thank you Nate
Everything was explained...
Keaton Johnson
Keaton Johnson, your agent, was very kind and informative and polite. He answered all my questions and was very patient! Enjoyed doing business with him
Living a beautiful life
So willing to help me I have no children or husband. She explained everything to me.
Nothing
The person that helped me with everything did great explain to everything to me and I'm happy with what I got and I thank you very much p
Good experience
My name is spelled wrong
My name is spelled wrong. My correct name is Barbara Benally. Please correct this so I can continue paying.
01/03/2023
Hello, I received the packet of the insurance contract, and my name and date of birth are still wrong.
Americo Insurance Policy
The agent selling me the policy. The help in my understanding more of the policy. What to expect….
needed peace
your company gave me exactly what I was needing. I recieved affordable and important coverage that will help my wife in her time of need and give her that peace of mind
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