Americans & Expats Overseas Reviews 

1,930
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's professionalism, extensive knowledge, and genuine helpfulness, making every interaction pleasant and highly informative. People frequently praise the excellent service, noting its efficiency, personalized approach, and the comprehensive support provided from start to finish. Reviewers frequently mention the quick response times and effective communication, ensuring questions are answered promptly and thoroughly. This consistent and attentive support helps customers feel well taken care of, providing a sense of ease and confidence throughout their entire process.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their competence, experience, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism and efficiency... See more

Customer service

Consumers find customer service to be positive, highlighting the friendliness, ease of communication, and... See more

Response time

People report positive experiences with response time, highlighting the promptness and speed of replies.... See more

Customer communications

Customers had positive experiences with contact, with many reviewers highlighting the kindness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am still in the beginning stages of the procedure, but my consultation put me at ease. Ms. Lindner was informed and very easy to speak with about my specific issues. Her command of the English langu... See more

Company replied

Rated 5 out of 5 stars

Christie really listened to my case, worries and questions. She was extremely helpful and attentive when it came to really helping my sitation. She was warm and informative and set me on the right pat... See more

Company replied

Rated 5 out of 5 stars

I only had the no obligation consultation. I found it was very helpful and useful. Annet was very professional and informative. I did not feel pressured to purchase their services. I actually... See more

Company replied

Rated 5 out of 5 stars

I always receive emails when taxes need to start and this company has great communication and always helpful with any questions. Easy and fast replies thru email. Been using this account for many ma... See more

Company replied


Company details

  1. Tax Advisor
  2. Business Broker
  3. Information Bureau
  4. Information Service
  5. Mediation Service
  6. Tax Preparation Software

Written by the company

We help Americans living abroad to become US tax compliant in an organized way and avoid unnecessary double taxation. Based on your personal situation, we introduce you to the appropriate US tax advisor in our Americans Overseas network who will make you a tailor-made offer. Our information and refer service is free of charge and free of any obligations. Americans Overseas is founded by Americans living Overseas. We understand the burdens that people with American nationality face, and alongside providing free information for many issues, we offer a suitable and affordable solution. You can rely on us for the following services: - free information about US Tax - information about FATCA - help with letters from banks or other financial institutions - tax deadline & tresholds - tax credits - W8 & W9 forms - Form 1040, Form 1116 & Form 2555 - local tax preparation - considering renouncing citizenship - referral to an affordable tax accountant - referral to a financial planner specialized for US Perons - tax treaties And of course the latest news, and political lobbying for US Persons living and working abroad. Helped 18500+ Americans Overseas in more than 52+ countries.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,930)

222 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Professional and attentive. Good option for affordable tax support.

I am changing my review from a 2 star to 4. While I cannot talk about the service itself as I decided to go with my US CPA for now, I can say they have been very responsive and have taken care to find a CPA that could fit well for my needs. My only comment is I would like to have a CPA based in the country I am currently located, but I understand this is not always possible.
This is an affordable way to do your taxes while being an expat, but do not expect to receive the same level of support you would get from a local CPA in the US, but they would charge you twice or thrice the cost. Think about what service you can afford before choosing. For me AOS is very likely a service I will use in the future. If you have a very complex situation, you may need a more complete service. Thanks to Christie who has been really nice and attentive through the entire process.

20 February 2025
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Good day,

Thank you for your review and feedback. We are sorry to hear that you are not satisfied with our service and that there was also a different expectation. Customer satisfaction is our top priority.
We will contact you to clarify things and help you further.

Kind regards,

Team Americans Overseas

Rated 4 out of 5 stars

So far..

So far, everything has been very professional and prompt. I reserve five stars because the final outcome has not yet been reached. Once that is accomplished, I can better rate the service overall.

5 February 2025
Rated 5 out of 5 stars

Convient with an intake conversation

Convient with an intake conversation, gave a chance to clear up any questions and get a grasp on the time frame. Quote covering expected costs came after a coupe days, comprehensive and easy to follow.

25 January 2025
Rated 5 out of 5 stars

My Experience with Christie has been: Exceptionally Supportive and Informative

My experience with Christie has been exceptionally positive. She has been responsive, thorough, and extremely helpful throughout our interactions. Christie consistently provided clear and detailed information that helped me understand the complex processes involved in my queries. Her guidance was crucial in making informed decisions, especially concerning tax-related issues where precision is key. Moreover, her patience and willingness to clarify doubts reflect her professionalism and commitment to providing excellent service.

13 January 2025
Rated 5 out of 5 stars

Fast and honest

They read all my info and questions carefully and advised me to go with a specific CPA in their network based on my specific circumstances and the more narrow scope of their expertise.

24 December 2024
Rated 3 out of 5 stars

Trying to help or trying to sell?

- very pushy, constant reminders, trying to make me feel guilty
- trying to sell expensive legal services
- quite BENELUX centric

11 December 2024
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Thank you for your review and sorry to hear that you have had this experience with us. This is not what we stand for. As American Overseas we want to inform our customers well and completely about the tax return obligation that you have as a US Person and we want to help our customers further if desired. We will discuss this internally.

Kind regards,
Team American Overseas

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