American Service Pets Reviews 699

My experience with this order was excellent. The process was very quick and easy from start to finish, which made everything stress-free. What stood out the most was how well they understood my needs... See more

Wonderful customer support team. Very helpful and courteous. The only downfall was the AI generated calls that followed non stop, consistently. They wanted me to call them to complete the renewal... See more

I am on permanent disability and needed to have my sweet little fur baby as my service animal. I saw your ad on one of the social media platforms and decided to give it a try. I filled out the forms a... See more

The lady was very patient with me I give detailed answers instead of the typical yes or no so she heard a lot about my life and the way I think. She helped my understand questions better describing an... See more

American Service pets works to allow me to keep a Service pet for emotional support. They are very good to keep me current with updates for our license to allow me to keep my service dog, Xena, at my... See more

American Service Pets was extremely helpful in helping me and and a senior relative get the paperwork they needed. Customer service rep Annie was particularly patient and helpful. It's rarer and... See more

The timing of our conversation was perfect. Going thru a rough time, including being displaced. Was having a moment and a safe compassionate space was provided for me to express my feelings and time t... See more

I received a letter promptly; however, my building management uses a third-party entity for administration. The TPE rejected the letter and I received NO support from American Service Pets on fixing... See more

It is so easy to navigate site. Within a matter of minutes I answer the health questions and they are reviewed & it is done. Within 24 to 48 hours you will receive your letter if approved

Extremely disappointed and feel like they are dishonest company. No airlines accept ESA’s anymore. And I found that out after paying for this service. I called and tried to cancel and request a refund... See more

The customer service assistant was very helpful and provided the best service to the best of his ability. He was understanding to my feelings and my friend and was able to assist her as well.

I had a great experience with American Service Pets. The process was straightforward, and their team was very responsive and helpful in answering my questions. They provided clear guidance on the requ... See more

Even though I accidentally hit the wrong button and started subscription. I was looking at several different companies that offer Emotional and Service Pet Dog certification. I am surprised and happ... See more

Amazing team of professionals that know what they are doing. This will put an ease to your mind knowing that this letter will keep your fur-baby with you. At least I know Skye will be with me and not... See more

The person on the phone argued with me telling me that I have never been with American Service pets before. She never gave me the 25% off that I had received prior to activating my membership. When s... See more

I used this service for my service dog training, and I could not be happier! I am not sure if a family runs it or a bunch of friends, but thats what it seems like. I have called and emailed them, an... See more

This was really fast. I feel so very supported because my dog keeps me grounded and she helps reduce anxiety which has always been part of my life. Her presence helps me sleep better. Thank you to Ame... See more

Anerican Service Pets made things extremely easy to apply. Shaggy and I can not be happier with getting my Emotional Support completed and getting all the training we need for the both of us.

have used them for years , and up u till now was amazing . however this interaction changed everything rep was very rude , continues to yawn , talk over me , then gave no solution to my issue at... See more

Went through the entire process just to get denied, not very satisfied with this company and will look else where. I was planning on getting both of my dogs registered also. They say I will receive a... See more

AMAZING support. Quick and responsive. My engagement with the health care professional was genuine, compassionate, clear in communication. The website is very user friendly. The cost is very reasonabl... See more

This is a great animal support site. They are very thorough and fast with the required documents needed. I highly recommend them.

The service was top notch, from start to finish. The C.S.R. that assisted me was helpful, and courteous. The Dr. was very professional, and knowledgeable. I would get the whole team 10 stars,... See more

The staff was so concern about the welfare of my dog. The experience has been pleasant as well as informative. I would recommend the service to other dog parents.

My Clinical psychologist, Dr. Paul Hanson, was so helpful and understanding. He made the process of baring my soul easier. Thank you.

The psychologist seemed genuinely concerned about my well being. Many people think an ESA is a junk document, I’m not embarrassed to say it legitimizes my anxiety disorder and gives me protections.

This company has a number you can call if you need to speak to a human they answer all your questions. And they settle every concern you have. they complete you evaluation fast and give you an answer... See more

The process was super easy and user friendly. The time it took from beginning to end was incredible. Definitely recommend.

Pro: Quick, thorough and professional! Con: The service vest didn't offer sizes so I'm a little concerned with the fit.

DONT WASTE YOUR MONEY! It’s a scam. I was told I’d receive a call in one business day. I called back when that didn’t happen and was told two business days. Both have passed, no call. I wouldn’t recom... See more

The provider took the time to understand why my ESA pet was needed. At the end of the call she also said best wishes to me in my endeavors.

So far my experience has been unprofessional. I received a text from the doctor and not a phone call. I have also been billed by him when the cost of my letter was in the initial payment. It has been... See more

I needed help with an update and customer service rep was robotic and borderline rude when I asked to speak to a manager she snapped back saying well they will just tell you the same thing. Which co... See more

Don’t understand why I was denied but as quickly as you took my money you should refund it back right away

Very thorough and professional. Made me feel safe and special. Ant wait to have the security of that letter

I called on a friday afternoon, filled out the application and the Dr. called me right away and sent the documents over immeidatley. He was so kind and he was also in his car "driving hands free" and... See more

This is our second time using this service and it's quick and reliable. We have had no issues with landlords questioning the certification.

Applying for Stella's ESA Certificate was so easy. The whole process was quick and stress free.

I loved how it was a quick, easy process to register my cat as an ESA animal with them.

Easy to navigate web site, very user friendly, quick responses, and thank you to the whole team for taking care of Diesel, hes the goodest boy!

The process was easy and a customer service rep reached out to me quickly and answered all my questions

I got a call and the receptionist was very kind and funny and helped me get through it all when I struggle with things like this

I have not received the paperwork yet. Unable to speak with customer service. My call was forwarded to let a ve a voicemail twice. Still waiting.

Very high quality standard service, no gimmick. From beginning to the end of processing everything went smooth and efficient. Thank You

Have always been nice and understanding to me and my needs..Prompt to answer and get my approved and essential info to me in a timely manner.

I loved the call back, and speaking with Marilyn. It made all the difference getting the human touch, by talking to her. Thank you all so much!!

Easy to apply and very informative on the laws and rights you have for a service animal. The only thing I dislike is that they don't give you frequent updates on the process and status of your applica... See more

The letter was not accepted. It was a cookie cutter experience where I never even spoke to a psychiatrist. All you did was fill out a form online. I was told a psychiatristwould speak to me and that n... See more

I was denied which is ridiculous I have had my ESA numerous times. You all are fraudulent. I need my money back now or I will blast you on social media! You are not a legit company

The process was simple to use and the literature was easy to understand. The Dr. took her time to listen to me and seemed to understand my need for an ESA animal. She listened to my responses and took... See more

Quick and easy to use and great service they took my application quickly and in a timely manner

Well communication skills, answered all my questions made me feel like I’m being treated right.