American Hartford Gold Reviews 

1,769
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 259 reviews, reviewers overwhelmingly had a great experience with this company. People consistently share that the team is exceptionally knowledgeable, patient, and always ready to explain every step of the process with great clarity and respect. Many buyers deeply appreciate the smooth, transparent approach to handling portfolios, ensuring everyone feels fully supported without dealing with any high-pressure sales tactics. However, some reviewers were not happy with unresolved follow-up requests, reporting communication delays and difficult interactions during their transactions. A few customers also noted concerns about aggressive sales focus and unexpected difficulties when trying to resolve important financial account matters.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing representatives as consistently professional,... See more

Customer service

Clients share positive opinions on customer_service, highlighting exceptional professionalism, patience, and... See more

Service

Customers consistently note positive experiences with service, highlighting professional, caring, and helpful... See more

Product

Reviewers mention positive feedback about product offerings, describing them as exceptional and simple to... See more

User experience

Consumers find user experience to be exceptionally satisfying and smooth, noting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish - it was an enjoyable experience. As my account was getting set up by Rob, who then transfered it to Jake. The 30-40 minute set up - conversation with Jake was great. Jake was... See more

Rated 5 out of 5 stars

American Hartford Gold was so easy to work with. Knowing I wanted an IRA with metals, but not knowing where to start, there were there to answer questions and took me step by step through the process... See more

Rated 5 out of 5 stars

I came in new to precious metals and completed an IRA rollover with AHG. Katherine walked me through the core asset types, answered every question, and never pushed a sale. She matched my urgenc... See more

Rated 5 out of 5 stars

All people I had the honor of talking to were very friendly, helpful and knowledgeable of the gold and silver metals. Each person explained things in a way that it was easy for me to understand wh... See more


Company details

  1. Gold and Silver Trading Company
  2. Financial Consultant

About American Hartford Gold

Written by the company

American Hartford Gold: America's Most Trusted Precious Metals Dealer

Who We Are

American Hartford Gold helps individuals and families invest in precious metals. This includes Gold, Silver and Platinum in both bars and coins. We provide both physical delivery to one’s doorstep or inside of a retirement account like an IRA, 401K or TSP. American Hartford Gold helps clients achieve greater security for their future by adding “safe haven” assets to their portfolio. Investors receive only the highest quality gold and silver coins, offered at competitive prices with 100% customer satisfaction guaranteed.

Our leadership is truly committed to providing quality service and fair pricing. Through our expertise in the industry, we provide the latest market information with a historical perspective to empower both experienced and new investors!

American Hartford Gold has an A+ rating with the Better Business Bureau and has a 5-star customer satisfaction rating on multiple review platforms like Trustpilot and Google. Additionally, the Inc 5000 named American Hartford Gold as #74 among the fastest-growing private financial services companies in the USA. American Hartford Gold is a proud multi-year sponsor of NASCAR and is the only precious metals company recommended by Bill O’Reilly. We are extremely honored that Bill O’Reilly trusts and recommends us to his beloved friends, family, and viewers.

Our Mission

At American Hartford Gold, we aim to educate and help clients about investments in the precious metal industry with complete transparency and fair dealing. We strive to provide all our customers with unparalleled customer service with trust and complete satisfaction.

We offer all our clients our Buyback Commitment, in which we encourage our clients to contact us first if they wish to sell their metals. While we cannot legally guarantee that we will repurchase metals, we never charge any additional liquidation fees and provide a quick and simple 3-step liquidation process.

Our Executive Leadership

At American Hartford Gold, we are proud of our executive leadership’s dedication to providing reliable services to clients as well as support to the workforce. With over a decade of experience in the precious metals industry, our Chief Executive Officer, Sanford Mann, is well-known for his professionalism and work ethics. Our President, Max Baecker, brings over a decade of retail Gold and Silver experience. He has made it a mission of his life to educate and guide people about how they can protect their retirement savings by investing in precious metals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,769)

260 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently completed a gold and silver…

I recently completed a gold and silver purchase with American Hartford Gold, and the experience was outstanding. The entire team was professional, knowledgeable, and transparent from beginning to end. They delivered exactly what they promised on their website and took the time to explain my options without any pressure.
The representatives took the time to educate me about my options, answered all of my questions, and made the entire process simple and stress-free. Their commitment to customer service, fair pricing, and integrity was evident throughout the transaction.
What impressed me most was their dedication to customer satisfaction and their willingness to ensure I understood every step of the process. As an added bonus, I will also be receiving free silver with my purchase, which was a great benefit.
Based on my experience so far, I highly recommend American Hartford Gold to anyone looking for a trustworthy precious metals company that truly puts its customers first.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Hi buying precious metals, silver eagles

Hi, my name is Roger DiFillipo and I am very pleased with American Hartford Gold associates that help me purchase my precious medals. Yesterday was James and Benjamin and Danny they were very helpful explaining everything about the metals and I will be purchasing more in the future

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Being a novice at precious metals

Being a novice at precious metals, I was looking for someone that I could trust. After a couple of conversations with Philip Matusov, I felt more knowledgeable about metal investment and I trusted Philip to assist me. Alex Arias was also very helpful and knowledgeable. I will be recommending AHG to my friends. Thank you

29 June 2026
Unprompted review
Rated 5 out of 5 stars

My portfolio had become challenging…

My portfolio had become challenging because of some necessary liquidations of metals that was making me uncomfortable. I was thinking I needed to address the issue. Then I received a phone call out of the blue from Nathan to discuss options for a more favorable position to meet my goals for the future. Just what I was needing! He and Ben quickly worked on getting me a proposal that was frankly an answer to prayer. Katy wrapped things up nicely and all was done within less than a day! Thank you for your 5 Star performance! Mary Lubbers

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Basically I think it was the man I…

Basically I think it was the man I dealt with. I felt like I could trust him and that is not always the case when I am buying something from someone. I felt like he had my best interest in mind as he addressed my investment questions and put together a great portfolio that gave me just what I wanted. He also made it easy and informative. I was very happy with the whole deal.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

their service was great!

both Daniel and Katie were very thorough in explaining the terms as well as providing such info via paperwork, and in providing the reasoning behind the particular items i purchased. I am pleased at the choice of items purchased.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

You make your own decisions on your investment

My agent explained the information like spot pricing, the 3 metal categories for purchase in silver, bullion, collectable coins, and investment bullion. He gave his knowledge and facts to make my own decisions on how I wanted my investment to look and react to today's market.

25 June 2026
Unprompted review
Rated 4 out of 5 stars

I did find Eino and Staff very…

I did find Eino and Staff very courtious and informative. For SOP, I would have liked a physical line item break down prior to sending money and actually purchasing anything. Maybe with a caveat stating that price is conditional to that day and time. Understandable so..

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Purchasing Gold and Silver

I recently purchased some gold and silver from American Hartford Gold. I had been considering this for some time. After reshearching the many companies, I chose American Hartford Gold because they seemed dependable, very Professional, Friendly and helpful. Buying Gold was new to me so I had to find someone that I could trust. They were not pushy like other salesmen and they always returned my calls. Everything was explained so that I could understand and verified. I felt I couldn't have made a better choice. The price seemed just right for what I purchased. I don't think I could have gotten a better deal as a first time gold and silver purchaser. Without a doubt, I will definately recommend them to my family and friends.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

They are among the BEST!

Today I completed my fifth transaction over the past 5 years with AHG and the teamwork of Daniel Corcia and Katie Griffin. Each time working with this team has been a great experience. I highly recommend them as being who you can trust to handle your business efficiently, professionally, while being very personable.

They are among the BEST!

23 June 2026
Unprompted review

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