The t-shirts fit great and are well constructed with heavy enough material that should withstand a lot of wear. The only reason I didn't give a 5 star rating is the actual colors of the shirts were no... See more
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American Giant, founded in 2012 by Bayard Winthrop in San Francisco, has garnered acclaim for its commitment to producing high-quality, durable clothing entirely within the United States. By selling directly to consumers through its website, the company ensures exceptional craftsmanship in its products, such as the widely praised hooded sweatshirt, which has been lauded as "the greatest hoodie ever made." American Giant's dedication to revitalizing U.S. apparel manufacturing has been recognized by Fast Company, naming it one of the 50 Most Innovative Companies. This approach not only delivers superior products but also supports local industries and communities.
Contact info
612 Alabama St. , 94110, San Francisco, United States
- service@american-giant.com
- american-giant.com
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Great clothes, but...
As usual, quality clothes. Unfortunately, AG use of "Better Trucks" as shipper caused original order to be delivered to wrong address. AG has no published (or easily identifiable) customer service phone number, so e-mail was only option to communicate shipper's error. E-mail response took 2 days. AG did sent out a replacement order, which was received appropriately.
Colors and Fabrics
I love the colors and the fabrics at American Giant. They consistently offer quality clothing at reasonable prices
Overall I like the Products.
Overall I like the Products.
I guess time will tell how well they hold up, as they were more expensive than most clothes I buy, but I am glad to support USA made goods
Great quality products
American Giant sells great quality clothes. The fit is accurate and the cost is reasonable for such good quality clothing.
Purchased two Everest shirts - One was clearly used
Purchased two Everest shirts. Both high quality, very good shirts. However one was clearly used; had obvious wear to the fabric, as well as faded logo on the inside. Completely different from the other Everest shirt that came with it. Truly wish they'd be transparent on reselling used clothing, and not cool to do it at full price!
Best Hoodie Ever
My original hoodie was lost in transit, but the replacement process was quick and hassle-free. The quality of the new hoodie is outstanding—100% cotton, soft, and incredibly comfortable. I’d give it a solid 10/10.
Alls well that ends well
Was delivered the wrong size initially, instigated the return process, which took no time. DShipped original back following their instructions. new shirt arrived BEFORE they got the return. New shirt really comfy.
Return Service
Wrong size was ordered and they gladly took it back and sent a larger size.
Had trouble getting this
Had trouble getting this, I waited a week to try to order from the catalogue when you first advertised it. Was thrilled when you notified me they were back in stock and it arrived promptly.
Love it great quality!
A very good new product Delivered…
A very good new product Delivered quickly
The new Rib Tee is the heavy weight T-shirt I've always wanted- great feel, impeccable build quality, and a bit of stretch that earlier heavyweight T's didn't have. Perfect for me...
Great sweater
Great sweater! Note that this is not a true henley, which is usually a slim/athletic next-to-skin fit. This is more of a sweater with buttons on the top 1/4. Despite that this, this is great for the colder months. Very high quality and well made and it looks really good on me.
Perfect first experience with AG
First experience with AG. Clothing made using quality materials and assembly. Items as described. This was an uncommonly perfect online shopping experience. No compromises. Thank you
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