America First Healthcare Reviews 

759
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 612 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for providing exceptional customer service, noting that agents are incredibly patient, kind, and knowledgeable when guiding them through various healthcare options. Consumers emphasize that the team communicates clearly, ensuring that individuals fully understand their policies while successfully helping them discover affordable coverage that perfectly fits their specific family needs. Some reviewers were not happy with initial sales approaches and felt skeptical at first about dealing with representatives before ultimately receiving helpful and professional assistance. A few people also mentioned initial concerns regarding high costs before discovering that the available plans aligned well with their personal budget requirements.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing agents as knowledgeable, patient, and... See more

Customer service

Users describe positive interactions with customer service, noting that agents are patient, attentive, and... See more

Service

Reviewers mention positive feedback about service, noting that agents make finding health insurance virtually... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings and affordable... See more

User experience

Consumers find user experience to be positive, highlighting how helpful and patient the support agents are.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Christian Orellana was the biggest blessing. He took what typically is a stressful situation, figuring out health insurance plans, and made it virtually seamless. I was spear heading new... See more

Company replied

Rated 5 out of 5 stars

Omid is amazing! I first reached out probably over a year ago, then flaked on Omid when he tried contacting me. But, every month or so I’d get a text from him to see if I was still interested. I procr... See more

Company replied

Rated 5 out of 5 stars

I had the daunting task to seek out health insurance and discovered this company on IG so thought I'd give it a go. Jayden Sotolongo had his work cut out for him when he answered my inquiry! Imo he we... See more

Company replied

Rated 5 out of 5 stars

Five star review for Omid Salehi for outstanding customer service from the very first call. Omid was such a blessing to work with throughout the entire process of selecting insurance plans for our fam... See more

Company replied


Company details

  1. Health Insurance Agency

Written by the company

America First Healthcare is a private insurance agency that helps freedom-loving Americans protect their American Dream. People choose America First Healthcare because we have shared values, better coverage and better rates.


Contact info

4.9

Excellent

TrustScore 5 out of 5

759 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(759)

622 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dwayne Speller was very helpful in…

Dwayne Speller was very helpful in explaining coverages and getting me set up with insurance for my family that is actually affordable. He was extremely knowledgeable and friendly. This company actually cares about my family and my values. I would recommend them to anyone looking for affordable healthcare.

27 August 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs. We'll be sure to share your kind words with Dwayne!

Rated 5 out of 5 stars

To simply put it, a breath of fresh air

I had spoken with Paulo Pacheco for different plans and when it comes to insurance I’m as clueless and confused as it gets but he made this ver clear and easy to understand for me. Not only that but able to save us thousands on insurance and I’m so glad I chose America First. The only company that actually puts Americans first. It’s been a breath of fresh air speaking to Paulo and I’m so excited to work with him.

26 August 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Christine. We'll be sure to share your kind words with Paulo!

Rated 5 out of 5 stars

Brandon Ramirez was excellent to work…

Brandon Ramirez was excellent to work with. He answered all of our questions and made the application process as pleasant as possible. Thanks again, Brandon!

25 August 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Brad. We'll be sure to share your kind words with Brandon!

Rated 5 out of 5 stars

Would love to thank Paulo for great…

Would love to thank Paulo for great service, explaining information I needed and finding plans for me and my daughter fast. This was great.

25 August 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Lana. We'll be sure to share your kind words with Paulo!

Rated 5 out of 5 stars

I found myself on COBRA and it was just…

I found myself on COBRA and it was just too expensive to continue. So I contacted America First Healthcare and worked with Alan Menendez and found me the best plan for the time being. I'd recommend for anyone to work with Alan.

23 July 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Amy. We'll be sure to share your kind words with Alan!

Rated 5 out of 5 stars

Ishmael created a plan that was the…

Ishmael created a plan that was the right fit for me financially and coverage wise. He was informative, friendly and concise. I've never bought insurance over the phone, he made the experience painless.

24 August 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Quin. We'll be sure to share your kind words with Ishmael!

Rated 5 out of 5 stars

Dylan was wonderful to work with

Dylan was wonderful to work with. He was friendly, answered all my questions and made the process of getting new insurance painless!

21 August 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Allison. We'll be sure to share your kind words with Dylan!

Rated 5 out of 5 stars

Kindness and knowledgeable

Ryan, has been so kind in all of my appointments with him. He knew my circumstances for why I needed new health insurance. He listened on a personal level, and found a plan to fit my needs. But what's more than that, is he had empathy for someone he never met. Ryan went above and beyond and shared of his own personal life to meet me emotionally. There are not too many people that will reach out to a stranger and encourage them in the way he did! Thank you for your kindness!!

13 August 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Nicole. We'll be sure to share your kind words with Ryan!

Rated 5 out of 5 stars

Mind Blowing Help!!

First, let me say I had to apologize to David because I started off jaded and crabby. I keep trying to talk to insurance providers but it’s always the same story …..”UNOFFORDABLE”, like another mortgage! David was so helpful and up to date on information that he blew my mind. We have always had the worst darn coverage but just something to protect us. By the end of the call, I had not only health, but also dental and vision for less than I was paying for the crappy stuff!!! David is amazing and the most helpful insurance agent I’ve ever connected with!! Thank you so much!!

22 August 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs. We'll be sure to share your kind words with David!

Rated 5 out of 5 stars

What a great experience

What a great experience. Justin Martinez was so kind and made it so to work with.

21 August 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Heather. We'll be sure to share your kind words with Justin!

Rated 5 out of 5 stars

Michael Rivera was so amazing - saved me $200/mo!

Michael Rivera was so amazing! I found America First through IG and when I signed up for the initial call, Michael confirmed my appointment and called right at 10a. A quick 30 min call later and I had a new health care plan with better benefits, a lower deductible AND he saved me $200/mo!!! Plus - I didn’t have to go through all those automated bots and wait 5 hours to finally speak with someone. As someone very healthy, I think paying over $400 is ridiculous for individual health care (what I paid before) but now I only pay $233/mo. Thank you Michael and America First Health Care!

21 August 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Caroline. We'll be sure to share your kind words with Michael!

Rated 5 out of 5 stars

Absolutely wonderful

Absolutely wonderful. Kaori walked me through every plan that I had available to me and explained them thoroughly and once I understood exactly what I was signing and why I was signing it. I agreed to a plan that would best fit my needs. As you know, Health Insurance still hasn’t gotten all a car like car insurance but someday it might and then our plans will be different in price because I wouldn’t need certain things that my plan has that I don’t need like family planning. But for now I’ve got a very good plan at a very good price.Kaori explained it all he’s very friendly and very engaged and extremely knowledgeable about what he’s doing right now. We are going over my UIL to see if that coverage is best for me. He’s amazing. He does outstanding work and he’s very approachable. Great guy great agent.

14 August 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Michelle. We'll be sure to share your kind words with Kaori!

Rated 5 out of 5 stars

Kaori was awesome

Kaori was awesome. Incredibly helpful in finding the right plan for our family.

20 August 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Bryan. We'll be sure to share your kind words with Kaori!

Rated 5 out of 5 stars

Great customer service and explaining…

Great customer service and explaining everything thoroughly! I highly recommend Angel!

20 August 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Haleigh. We'll be sure to share your kind words with Angel!

Rated 5 out of 5 stars

America First Healthcare for the WIN!

I can’t thank Declan Meehan enough for helping us get affordable healthcare through America First. We’ve been searching for years for a plan we could afford, and honestly thought it would never happen. I’m so glad I set up an initial appointment to see what they could offer us. Declan walked me through every step of process, and explained things thoroughly. Any question I asked, he knew the answer to, and best of all if he didn’t make me feel like they were dumb questions. His compassion was amazing. His quick reply on all my questions via email was impressive and so appreciated. When I was given the monthly payments for my husband and I, tears filled my eyes because we could finally afford healthcare through insurance. Y’all have no idea the relief, I could feel the tension leave my body.
Professional, empathetic, non judgmental, compassionate, thorough, and FAST! I highly recommend anyone who is in need of Healthcare, give America First Healthcare a call. You will
not be disappointed.

20 August 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Kimberlee. We'll be sure to share your kind words with Declan!

Rated 5 out of 5 stars

Ismael Review

Ismael was thorough, patient, professional and knowledgeable.
I felt confident that I have a policy that is the best one for me.

20 August 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Stacey. We'll be sure to share your kind words with Ishmael!

Rated 5 out of 5 stars

Joshua has been an absolute blessing to…

Joshua has been an absolute blessing to my family. He has been supportive and patient with all of our needs and requests. He advises us on options in such a helpful and simple way, especially when comparing plans and options. Joshua has totally gone above and beyond. His communication skills are incredible and he is kind and very caring. I am so grateful I found him. Thanks Joshua. We are grateful to you for being so wonderful.

19 August 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Robyn. We'll be sure to share your kind words with Joshua!

Rated 5 out of 5 stars

Finding the right coverage for us was…

Finding the right coverage for us was very important for our conservative values. Jared at AFH really took the time to walk us through everything and was very attentive to our needs as a family. We are very happy with the service we received and the care he gave to us.

6 July 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Nic. We'll be sure to share your kind words with Jared!

Rated 5 out of 5 stars

I had the pleasure of working with…Daniella Afanador

I had the pleasure of working with Daniella Afanador. She was extremely knowledgeable and caring. Daniella made the whole process easy and she walked me through each step of the way…I would wholeheartedly recommend working with her!!!

19 August 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Nancy. We'll be sure to share your kind words with Daniella!

Rated 5 out of 5 stars

I had the daunting task to seek out…

I had the daunting task to seek out health insurance and discovered this company on IG so thought I'd give it a go. Jayden Sotolongo had his work cut out for him when he answered my inquiry! Imo he went above & beyond to get answers to pertinent questions about our healthcare needs and tailored a policy for our specific healthcare system as best he could at the cost we are able to pay. We are going to save money and be able to get the services we need. Thanks Jayden and AFH :)

19 August 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs AC. We'll be sure to share your kind words with Jayden!

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