While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the products, citing issues with performance, frequent crashes, and unplayable games. The pricing was also a major concern, with many feeling that the cost did not align with the poor quality and user experience. Reviewers frequently reported problems with the software and app, describing them as buggy, unstable, and difficult to use. Some people also noted issues with bent pins on CPUs and motherboards, leading to damaged components. Conversely, a few other people also felt that the equipment was much better compared to competitors and that some games ran smoothly.

What people talk about most

Product

Customers had negative experiences with product quality and reliability. Many reviewers reported issues such... See more

Quality

Reviewers highlight ambiguous aspects of quality. Some customers report significant issues, such as bent CPU... See more

Price

Customers consistently express disappointment with pricing. Many reviewers feel they paid a lot of money for... See more

User experience

Users describe negative interactions with the user experience. Many report constant crashes, bugs, and... See more

Application

Reviewers express significant frustration with the app, citing constant crashes, bugs, and freezes. Many... See more

Reviews shaping this summary

Rated 2 out of 5 stars

If you like torture yourself then buy an amd graphics card if you change 1 thing in the settings you better have an youtube video on your phone that says how to fix ..., please saveup some more money... See more

Rated 1 out of 5 stars

AMD is an evil company and they sent their young team to jump me after I voiced my personal opinions on the company. I have been jumped multiple times now by said AMD young team and I will not be wast... See more

Rated 1 out of 5 stars

If you are thinking about choosing NVIDIA or AMD - don't. I never had trouble with NVIDIA products and recently I decided to try AMD and bought RX 7900 XTX. For the price of it I expected a smooth and... See more

Rated 1 out of 5 stars

Absolute trash... My experience with amd in work and gaming was doomed when I bought it. Whenever there is an update for adrenaline (driver) the driver will delete itself if I start up the pc or just... See more


Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Computer Hardware Manufacturer
  5. Software Company

Information provided by various external sources

Explore a wide range of innovative next generation computing processors, graphics, and Immersive VR solutions by Advanced Micro Devices (AMD). Visit AMD.com now!


Contact info

  • AMD Place 1, 94085, Sunnyvale, United States

  • amd.com

1.7

Bad

TrustScore 1.5 out of 5

268 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Their last CPU launch was nothing but a…

Their last CPU launch was nothing but a paper launch. All the CPUs are being snapped up my scalpers for reselling at a HUGE mark up! The greedy #*&$. If AMD had produced enough to start with, normal people like me would be able to get a new CPU at MSRP, instead of two to three times that cost.

1 March 2021
Unprompted review
Rated 1 out of 5 stars

Waiting 3 months for a Ryzen 3400G

Waiting 3 months for a Ryzen 3400G. In no other industry could a company get away with such awful customer service and order fulfilment. This is really impacting my climate science research now.

27 February 2021
Unprompted review
Rated 1 out of 5 stars

If you are playing Minecraft, don't buy an AMD card.

I like my RX580, but I would not recommend buying an AMD GPU.
The issue is the poor OpenGL performance with their Windows drivers. The FPS are bad, it should not be hard to get Minecraft to run with 60FPS on 1080p, ReLive won't record fullscreen OpenGL applications such as Minecraft, the game will often crash the whole system, Shaders won't work, etc.

If you are like me, and Minecraft is pretty much the only game you play, then this is just sad.

But my biggest issue is, that the problem is just ignored by AMD. There are tons of bug reports online for this issue, but AMD just refuses to update it. And I refuse to give them my money in the future, if customers issues are just ignored.
I will never buy an AMD card again.

My CPU is amazing though (Ryzen 7 3700X)

11 February 2021
Unprompted review
Rated 3 out of 5 stars

Ryzen Up

Ryzen CPU's are the future of CPU's and Intel can't keep up. However, the pricetags are a bit higher than expected for current times.

8 February 2021
Unprompted review
Rated 2 out of 5 stars

Threadripper aka Walletripper

Was surprised that AMD had really bad support after my TR was busted right off the box. They tried to claim i damaged the product, when i bought it online and it was delivered to me. Sad, really.

28 December 2020
Unprompted review
Rated 1 out of 5 stars

got a Threadripper and got Terrible Support from AMD

I got a Threadripper 1900X in Feb 2020 and after 3 months it failed in March, everyone told me including AMD CPU's NEVER fail,. anyway after testing on 3 different motherboards over 2 months found out it was the CPU so 3 months after starting the case with AMD and going back to the supplier and the supplier sent the CPU back the AMD that was 2 months ago, today I got a replacement CPU WITHOUT the Orange Cartage Support that is used to install the CPU in the motherboard correctly, how do i test the replacement CPU ? if it doesn't work will AMD blame me for not installing it correctly ? ( it's the safety device to make SURE you install the CPU correctly),. the supplier was even shocked at this ?! you can't get them on Ebay or anyway they are connect to the CPU for LIFE no one separates them, I sent my old CPU back with the Cartage support (it's a 50cent part) the reply so far is "that support ticket is closed" and 2nd email said "Talk to the supplier" (clearly didn't read my email) where is the supplier going to get one from ? My first AMD CPU since being a Intel guy for 20 years. Really not happy with AMD support in anyway. so far 9 months dealing with a AMD faulty CPU.

23 December 2020
Unprompted review
Rated 4 out of 5 stars

good processor

good processor. I am using one for 2 years and it works perfect. although, I had some heating problems in the past, but a cooler will solve them

12 December 2020
Unprompted review
Rated 1 out of 5 stars

IBuyPower

I purchased a Computer through IBuyPower.com and with the package I got included a game download. The game wouldn't be released for a few months. Once the game was released I went to download the game and find that AMD has a clause you are supposed use the coupon ahead of time. Why would anyone attempt to download a game before it's released? Good question, probably so AMD doesn't have pay for it. Customer service is awful.

17 November 2020
Unprompted review
Rated 5 out of 5 stars

AMD is really great as it provides…

AMD is really great as it provides newer awesome processors which is absoloutely providing great performance within the price range.The most important thing in which I love AMD is that they consider low budget gamers like me and made a great hope of gaming within my price range.Recently I had build a pc with Ryzen 3 3300x and rx580 which is a real gaming beast in this price range.Really satisfied with their products.

4 November 2020
Unprompted review
Rated 1 out of 5 stars

I'm disappointed in you, AMD...

I dropped 400$ on an RX 5600XT only to get black screens in the middle of my games. Never EVER EVER buying an AMD GPU ever again. Anyone reading this. AVOID AMD GPU's. Your better off spending around 20 more bucks on a Nvidia GPU that ACTUALLY WORKS. I'm seriously disappointed in AMD.

22 October 2020
Unprompted review
Rated 1 out of 5 stars

terrible customer service

terrible customer service
because when i call them i ask them a question about 100 cpu usage with 3700x cpu. they are saying it wont affect the pc and today i asked them if i play at 75fps on game will that causing 100cpu usage, the guy said ur asking the same question again which i never asked before. i think i should get intel i9 9900k processor so then i dont have to call amd anymore because intel has awesome customer service because they were giving me free 9700k processor then 7700. i think from now on i should buy intel core processors instead of amd. and the graphic card i should go to nvidia as always because nvidia gpu never gave me blue screens like other people experienced with amd 5700xt. i was going to purchase that 5700xt but thankfully i didnt need to cause my gtx 1080 graphic card is still working fine.
intel sent me heatsink for free 2 times and i am happy with intel because amd heatsink is very noisy and intel's heat sink are so much quiet. on my next purcahse i am definetly going to purchase new cpu from intel.

21 October 2020
Unprompted review
Rated 1 out of 5 stars

Terrible customer care

Terrible customer care. I sent them an email regarding a factory faulty cpu radiator and the only response I got was “here’s a link to some installation videos to help.” When the images attached to the video clearly showed the faulty product

Before buying an amd processor, just search “faulty AMd cpu radiator pins” and see how many hits come up. Never had this issue with intel before.

8 October 2020
Unprompted review
Rated 4 out of 5 stars

totally good

it is totally good and has high performance.
Pes 2019 tested and it works fine via AMD.
But the only cons is that every game needed to be added to the AMD application manually

7 September 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look