AMA Waste Reviews 

2,507
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers had a great experience with this company. Customers frequently highlight the efficient and prompt service, noting that deliveries and collections are often on time and straightforward. Many people praise the staff for being helpful, friendly, and professional, often going above and beyond to ensure a smooth experience and clear communication. However, some customers experienced issues with delivery, including skips being placed incorrectly or arriving late, and drivers not phoning in advance. A few other people also felt that pricing was unclear, with unexpected additional charges for failed deliveries, waste disposal, or cancellations, leading to dissatisfaction with the overall cost.

What people talk about most

Service

Customers generally report positive experiences with the service, highlighting its efficiency and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their efficiency, friendliness, and... See more

Delivery service

Users describe ambiguous interactions with delivery services, with some customers reporting quick and on-time... See more

Price

Consumers find price to be ambiguous, with many reviewers reporting good or reasonable rates and competitive... See more

Customer service

People report ambiguous experiences with customer service, with some reviewers expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Efficient …would have been 5 stars but skip was placed with its edge on a neighbours drive rather than fully placed on ours

Rated 4 out of 5 stars

Delivered on time placed safely to side of road. Easy to contact ordered a bigger skip and the order was easy to amend

Rated 4 out of 5 stars

Skip Hire did not start smoothly due to issues with the transport department, however, Soukaina took ownership of the transport issue and went above and beyond to get delivery and collection exactly w... See more


Company details

  1. House Clearance Service

Written by the company

AMA offer a comprehensive range of waste services across the UK, and specialise in helping our customers to gain the on-site assistance that they need at a price they can afford. Our range of waste services encompasses a variety of different aspects, from skip hire to site clearance, whilst we can also supply muckaway services such as grab lorries and tipper lorries to help dispose. Whatever your budget and requirements, rest assured that AMA can provide a solution - supported by our network of depots across the UK and the expertise of our large, experienced team.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.1

All reviews

(2,507)

70 reviews in the last 12 months

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Rated 1 out of 5 stars

Skip hire firm presented at Wrong…

Skip hire firm presented at Wrong address despite me calling three times - wouldn’t have known if it wasn’t shown on invoice. Told this was amended, obviously wasn’t. To all future customers, search local skip firms, these work on commission. The company that turned up at new address was the company I had been using for years (in a different town where I used to live), I could have got the skip much cheaper and it would’ve turned up at correct address.

29 August 2025
Rated 1 out of 5 stars

AMA skip hire bad experience

AMA were chosen to supply a skip and were told in no uncertain terms that the neighbourhood was not a particularly desirable area with an element of people who would no doubt ransack or add to the contents
AMA understood this and agreed to collect the skip within 3days
However to date the skip remains in situ and is nightly scavenged by groups of people meaning we have to clean the area around the skip each morning which is proving to be stressful and time consuming
This is not the service we were expecting for the fee involved

27 August 2025
Rated 5 out of 5 stars

Fantastic service

Fantastic service, flexible convenient and efficient. Great communication and service from the office to the drivers.

26 August 2025
Rated 2 out of 5 stars

Customer service was lovely BUT!

Customer service was lovely, especially Lily. We were looking for a 2 yard skip for 24 hours. Lily tried her best but all Lily could do was a 4 yard which was alot more than I had budget for but I agreed as could do date I wanted. Although I only wanted for 24 hours (on a Wednesday) Lily said this wasn't possible and said but would try to collect on Friday if that wasn't possible it would be NO more than 3 to 4 days. After 6-7 days it had still not been collected, I rang and was told due to sickness and children going back to school they would try to collect by end of the week. At this point I did explain during one evening someone had dumped there stuff in there, so really wanted it gone, because we didnt really need a 4 yard people took advantage and fly tipped there stuff in there. So Still not collected and rang again on the Monday and was told it would maybe be today in the afternoon, it wasnt BUT finally picked up on Tuesday nearly 2 weeks after first delivered. Like I say service, delivery and collect was all good it was just we needed skip removed for other reasons and this was causing alot of disruption to our plans. If you have time and no rush great use AMA Waste. 👍

26 August 2025
Rated 4 out of 5 stars

Skip Hire did not start smoothly due to…

Skip Hire did not start smoothly due to issues with the transport department, however, Soukaina took ownership of the transport issue and went above and beyond to get delivery and collection exactly when required.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommend

Really nice guys, they squeezed us in to take away a load of our house waste. Did it for a really good price, swept up and even used their magnetic sweeper to make sure there were no nails left! Thoroughly recommend.

17 June 2025

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