amandahairs.com Reviews 

876
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 425 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the quality of the products, describing them as beautiful, soft, and full, often exceeding expectations. People frequently praise the excellent customer service, noting quick responses and helpful assistance with orders and customizations. Reviewers also appreciate the comfortable wig caps and the natural appearance of the hair. However, some customers also mentioned issues with product quality, receiving items that were thin, not true to length, or did not match the advertised pictures. There were also complaints about slow shipping times and a perceived lack of adherence to the return policy, especially for customized orders.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and accuracy. Many reviewers express... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the hair's softness,... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing satisfaction and planning to... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers expressing significant... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered two wigs. Both were delayed. One was double drawn auburn and beautiful. The other was a horrid shade of yellow. 4 stars for the good one. 1 star for timeliness and the would have gotten 5 st... See more

Rated 5 out of 5 stars

Ordered two wigs and they came in a reasonable time. Being the wigs have to be customized and etc and shipping from china it’s expected to take some time to come! I am pleased with that. However I hav... See more

Rated 5 out of 5 stars

Both of my wigs came exactly as I ordered and pictured with a delivery in 6 days!!! Thank you I will be a forever customer if it is always this way!!! 1st time customer ordered directly from their si... See more

Rated 5 out of 5 stars

This is only a customer service review with Emily. I had emailed to cancel order and the response was fast and she convinced me not to cancel and stated they’d get this out fast. Emily was bet ready t... See more


4.0

Great

TrustScore 4 out of 5

876 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(876)

400 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered a bundle they advertised

I ordered a bundle they advertised, 2 wigs for the price of 1 so I ordered the bundle deal and another wig so 3 in total, when I received them they didn’t send me the same second wig as advertised and when I contacted them was basically told that it was a error in the warehouse but to try it and see if I like it , I told them No because it was completely different from what I ordered and they stopped responding.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Alisa

Thanks Alisa,

I had an excellent experience with Amanda Hair. Their customer service was outstanding from start to finish. The team provided great follow-up, kept me informed throughout the process, and ensured everything was properly tracked and handled with care.
Their professionalism and communication made the entire experience smooth and stress-free. I truly appreciate the attention to detail and the commitment to making sure customers are taken care of. I would definitely recommend Amanda Hair to anyone looking for quality service.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Their wigs are the REAL DEAL!!!

Their wigs are the REAL DEAL! Very thick density, quality hair and I love the ready to wear units that are already plucked, bleached and tinted. I look forward to purchasing more units from them in the future!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Understanding

Easy and quick service. I was worried because I ordered the wrong density but was able to swap it before it was shipped.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

One stop shop for great products & service

Wonderful experience this actually my 2nd time purchasing. My contact's name is Alisa. She's very responsive. The customer service is A1. The hair quality is superb. I highly recommend Amanda Hairs to anyone looking for great customer service & affordable great quality hair!!!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my wig from…

I absolutely love my wig from AmandaHairs! The quality is amazing and it looks so natural. It’s soft, easy to style, and very comfortable to wear. I’ve gotten so many compliments every time I wear it. Definitely one of the best wigs I’ve purchased. Highly recommend AmandaHairs if you’re looking for beautiful, high-quality wigs!

10 March 2026
Unprompted review
Rated 4 out of 5 stars

I ordered two wigs 1 great the other horrid

I ordered two wigs. Both were delayed. One was double drawn auburn and beautiful. The other was a horrid shade of yellow. 4 stars for the good one. 1 star for timeliness and the would have gotten 5 stars but they stopped communicating. Then the 300 bucks ugly wig now they are not answering emails

2 March 2026
Unprompted review
Rated 1 out of 5 stars

worst experience ever

worst experience ever trying to return a wig i bought and they completely ignored me not responding and won’t allow me to return it. it’s never been worn cut touched or anything and contacted them right away to start return process. their return policy is false and you will be scammed. very disappointed

27 February 2026
Unprompted review

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