alzameerrentacar.com Reviews 

99
•
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, most reviewers were let down by their experience overall. Customers frequently complained that their security deposits were unfairly withheld and that getting any refund back was nearly impossible. Reviewers also pointed out that numerous unexpected fees and hidden costs were suddenly added upon concluding the contract. Some reviewers were not happy with the staff, describing the customer service and employees as extremely rude and unhelpful when contacted for assistance. Consumers additionally mentioned receiving damaged or incorrect vehicles that did not match what was promised in their agreements. Many people warned others to avoid the business entirely due to these persistent payment and service problems.

What people talk about most

Refund

Users describe widespread frustration and negative interactions with refund processes, reporting that... See more

Service

Clients share deep dissatisfaction with the service, reporting that agents make unfulfilled commitments and... See more

Price

People report negative experiences with price due to unexpected deductions taken directly from their security... See more

Payment

Customers shared immense frustration and dissatisfaction regarding unexpected deductions and withheld... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Misleading pricing & deposit deductions – please be careful In my experience with Al Zameer Car Rent, customers should be extremely cautious, especially regarding the deposit. I rented a car af... See more

Rated 1 out of 5 stars

The problem there is no Negative score ! if that would be one then these guys are topper, never play, will take deposite and then disappear. If you message them they reply jush Hi and Hello , I lost m... See more

Rated 1 out of 5 stars

Do NOT rent from this company! They are liars and scammers. They took my refundable deposit and never returned it. After returning the car, they made up fake charges like pickup and admin fees that we... See more

Rated 1 out of 5 stars

AlZameer Car Rental – Unreturned Deposit. ( Sales engineer +971 52 866 9927. Finance team- +971 52 866 9927. Do not take care from this team I rented a car from AlZameer Car Rental for one... See more


1.5

Bad

TrustScore 1.5 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(99)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

🚫 SCAM ALERT

🚫 SCAM ALERT – BEWARE OF THIS CAR RENTAL COMPANY 🚫

I rented a car from them after the sales agent promised:

Unlimited KM (No restrictions)

Free pick & drop

This was important because I commute daily between Abu Dhabi & Dubai (~300 km/day). I confirmed this clearly before paying.

👉 Just 15 minutes after payment, I got an email saying 100 km/day only. When I called, the agent told me it was a “system-generated email” and assured me he would fix it at billing. I trusted his word and used the car for 2 months.

When I returned the vehicle, instead of refunding my balance (AED 2,000), they:

Claimed AED 20,000 for “extra km usage”

Took my AED 7,000 deposit + rent + Salik

Charged me AED 560 for pick & drop, even though they promised it was free

Tried to charge me again for traffic fines I had already paid

This is pure misleading sales practice and a trap. For AED 25,000, I could have bought a used car outright instead of falling into their scam.

⚠️ My advice: Do not trust their promises. Get everything in writing before paying. Better yet, avoid them completely.
📢 Report such cases to UAE Consumer Protection / DED.

12 July 2025
Unprompted review
Rated 1 out of 5 stars

🚫 Worst Car Rental Experience

🚫 Worst Car Rental Experience – Scam Company!

I had the worst experience with Al Zameer Car Rental. Please be very careful before renting from them.

They promised one thing before giving the car and later charged hidden fees.

I was told pickup/delivery is only AED 20, but later they deducted AED 280 for one day pickup!

They even charged AED 210 for “cleaning” when the car was returned in good condition.

My AED 1,000 security deposit was unfairly deducted without proper explanation.

The staff is rude and unprofessional, and they give excuses instead of solving issues.

This company is a scam and cheats customers with false promises and unfair charges. Many others have also complained about the same issues in their reviews.

⚠️ Do NOT trust Al Zameer Car Rental. Better to go with well-known, transparent rental companies to avoid losing your money and peace of mind.

20 August 2025
Unprompted review
Rated 1 out of 5 stars

"Total scam

"Total scam! Dishonest and unprofessional – stay away from this rental company. They will keep taking your money and give you endless trouble. Avoid them at all costs!"

17 May 2025
Unprompted review
Rated 1 out of 5 stars

YOU WILL NOT TAKE YOUR DEPOSIT BACK

YOU WILL NOT TAKE YOUR DEPOSIT BACK
Unfortunately, my rental experience here was quite disappointing. I was informed that the deposit would be returned within a few days, but it ended up taking weeks instead. This delay caused a lot of inconvenience. Combined with extra fees and a confusing location, I cannot say this was a positive experience.

16 July 2025
Unprompted review
Rated 1 out of 5 stars

They stole 1186 dhs

One of the worst car rental companies. I had rented a car from them and had to deposit 1186 dhs but they still didn't give it back after 1 month. Now that I'm calling them they are not picking the phone. So, they basically stole 1186 dhs.

7 July 2025
Unprompted review
Rated 1 out of 5 stars

Warning

Warning: Avoid Al Zameer Rent a Car
I had a very bad experience with them, and I believe others have too. There are serious concerns about how they operate. They never respond to messages or calls and just let days and even months pass as if nothing happened.
"my security deposit is gone"

28 June 2025
Unprompted review
Rated 1 out of 5 stars

ALZAMEER RENT A CAR is a scam

ALZAMEER RENT A CAR is a scam. They stole my 1000 AED deposit, and their accounts team is not responding to my messages. Please do not book a car from this company. They are highly unprofessional.

6 August 2025
Unprompted review
Rated 1 out of 5 stars

Al Zameer car rental is scammer.

Al Zameer car rental is scammer.

I rented a car for 2 days (sedan) They never returned my 1000AED deposit, and they want me to pay 1600AED - Extra KM - i only use 340 km for 2 days, Car Dirty Charge - 200AED ( when i got the car its so dirty and i bring it to car wash before i use it) Pick up charge 280 AED for garbage car.

14 July 2025
Unprompted review
Rated 1 out of 5 stars

The company charges drop and pick up…

The company charges drop and pick up cost of the vehicle and any Salik that they incur while they deliver the car to you. These details they will not disclose to you. Be very careful when or IF you decide to go ahead with these ppl. Doesn't come with good recommendations at all.

10 June 2025
Unprompted review
Rated 1 out of 5 stars

This company is running a scam

This company is running a scam. They never return the AED 1000 deposit. I have seen multiple customers go through the same issue — the deposit is never refunded, no matter how many times you follow up. Even after raising several complaints, there is no resolution. This is outright theft, and their behavior is highly unprofessional and unethical.

I strongly advise others to stay away from this service.

4 February 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look