so much disapointed.. Jun18 ordered a gift for my friend, they promised delivery next morning, (i had 1 extra day) but they didn't deliver in time & postponed !!3 times after & still it's not delive... See more
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They're fine, the have lots of products, but lately they keep missing their deadlines on delivery. And they are so casual ablut it. "hey look, yeah we said we're gonna deliver today at 8:00,but actual... See more
Company replied
alza has very competitive pricing and extremely fast delivery time like next-day delivery even tho I live 350+km from the warehouse the return experience is also very good I returned a solid... See more
Company replied
Has expensive stuff. Had many experiences which made me pray that the next item isnt somehow broken. Ocassionally incopetent when it comes to delivery (like how do you delay a delivery of heaph... See more
Company details
Information provided by various external sources
Najväčší obchod s počítačmi a elektronikou ✓ 12 predajní, 11 AlzaBoxov a veľký showroom v Bratislave ✓ PC zostavy, notebooky, mobily, monitory...
Contact info
Czech Republic
- alza.sk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Dishwasher broke exactly after 2 years
Dishwasher broke exactly after 2 years! A day or two after 2 year warranty ends. We PAID EXTRA for 2 yr warranty. Total nightmare to return item (whole process). Only to have to return dishwasher ourself in car. Then to be told 10 days later "No Faults" were founds, when it was clearly leaking and only completing 75% of cycle. Bosch and Alza are now on our BlackList, wont ever be buying anything from these brands ever again AVOID ALAZA!
The last 18 JANUARY I ordered a usb…
The last 18 JANUARY I ordered a usb wifi, I payed with money transfered from my unicredit bank account, customer service said me, I didn´t pay, I have the charge in my account and they do not send the product..THIS IS A SCAMMER PLACE..BECAREFULL!!
Very bad customer service.
Late, again.
They're fine, the have lots of products, but lately they keep missing their deadlines on delivery. And they are so casual ablut it. "hey look, yeah we said we're gonna deliver today at 8:00,but actually we're gonna deliver your product in 5 days, thanks, see ya" next time when you screw up someone's delivery, voucher for free shipping should be sent, and proper apology should be written.

Reply from Alza
Good selection of tech products
Good selection of tech products. I ordered a screen at a good price there. I appreciated getting online prices and collection at Alza stores avoids expensive shipping fees.
Removing one star because of the item arriving slightly later than initially announced.
You can find almost anything on the…
You can find almost anything on the website, but the prices could be lower
Best online shop with filter by…
Best online shop with filter by parameters. Quick delivery and good warranty service.
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