Alza Reviews 

68
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

so much disapointed.. Jun18 ordered a gift for my friend, they promised delivery next morning, (i had 1 extra day) but they didn't deliver in time & postponed !!3 times after & still it's not delive... See more

Rated 1 out of 5 stars

They're fine, the have lots of products, but lately they keep missing their deadlines on delivery. And they are so casual ablut it. "hey look, yeah we said we're gonna deliver today at 8:00,but actual... See more

Company replied

Rated 5 out of 5 stars

alza has very competitive pricing and extremely fast delivery time like next-day delivery even tho I live 350+km from the warehouse the return experience is also very good I returned a solid... See more

Company replied

Rated 1 out of 5 stars

Has expensive stuff. Had many experiences which made me pray that the next item isnt somehow broken. Ocassionally incopetent when it comes to delivery (like how do you delay a delivery of heaph... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Najväčší obchod s počítačmi a elektronikou ✓ 12 predajní, 11 AlzaBoxov a veľký showroom v Bratislave ✓ PC zostavy, notebooky, mobily, monitory...


Contact info

2.3

Poor

TrustScore 2.5 out of 5

68 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(68)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

Dishwasher broke exactly after 2 years

Dishwasher broke exactly after 2 years! A day or two after 2 year warranty ends. We PAID EXTRA for 2 yr warranty. Total nightmare to return item (whole process). Only to have to return dishwasher ourself in car. Then to be told 10 days later "No Faults" were founds, when it was clearly leaking and only completing 75% of cycle. Bosch and Alza are now on our BlackList, wont ever be buying anything from these brands ever again AVOID ALAZA!

20 September 2021
Unprompted review
Rated 1 out of 5 stars

The last 18 JANUARY I ordered a usb…

The last 18 JANUARY I ordered a usb wifi, I payed with money transfered from my unicredit bank account, customer service said me, I didn´t pay, I have the charge in my account and they do not send the product..THIS IS A SCAMMER PLACE..BECAREFULL!!

Very bad customer service.

30 January 2021
Unprompted review
Rated 1 out of 5 stars

Late, again.

They're fine, the have lots of products, but lately they keep missing their deadlines on delivery. And they are so casual ablut it. "hey look, yeah we said we're gonna deliver today at 8:00,but actually we're gonna deliver your product in 5 days, thanks, see ya" next time when you screw up someone's delivery, voucher for free shipping should be sent, and proper apology should be written.

16 October 2020
Unprompted review
Alza logo

Reply from Alza

Dear Cyber, thank you for your review. If there is "today at 08:00 available" it means in our store. Free delivery we sometimes offer as well, but there could be some conditions (like spend over 40EUR) and if there is any trouble from our side we of course refund the shipping cost, let me know your order number and I will check what happened. Kind regards, Jan

Rated 4 out of 5 stars

Good selection of tech products

Good selection of tech products. I ordered a screen at a good price there. I appreciated getting online prices and collection at Alza stores avoids expensive shipping fees.
Removing one star because of the item arriving slightly later than initially announced.

4 September 2020
Unprompted review
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