Always Sunday Store Reviews 37

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The shop and items are very good quality. We brought a couple of items for Christmas. The colours available and thickness of the hoodie and lounge pants were perfect for the weather and communication... See more

Rated 1 out of 5 stars

Why offer a 10% discount off first purchase if you immediately say it’s invalid from my first purchase. Is this just so you can add me to your mailing list? I’ll buy elsewhere at full price just becau... See more

Company replied

Rated 5 out of 5 stars

I recently ordered the Always Sunday Weekend Tracksuit for my wife and I’m so impressed! The delivery service was fantastic—quick and hassle-free. The quality of the tracksuit is outstanding: thick... See more

Rated 5 out of 5 stars

Always Sunday has such a lovely selection of products with plenty of items I haven't seen available elsewhere. My order arrived quickly and very nicely packaged – chuffed with everything, particularly... See more

Company replied

Company details

  1. Home Goods Store
  2. Candle Store
  3. Gift Shop
  4. Kitchen Supply Store
  5. Lighting Store
  6. Pottery Store

Written by the company

We are Always Sunday. A luxury homewares store, lifestyle brand and creative community in Bath, UK. We’re more than a store because we are… Independently owned and supported by a small, talented team Curated collections that feel effortlessly stylish Limited Edition pieces exclusively designed and made just for us Collaborative we work with the best local artisans Thoughtfully chosen luxury gifts as unique as they are Design consultants we'll help you in any project A community explore our luxury accommodation and local pub We pride ourselves in assisting you from the smallest spoon purchase to the largest sofa. We’re not just a store… We are a lifestyle brand and creative community that encourages you to live like it’s Always Sunday.


Contact info

4.2

Great

TrustScore 4 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great shop shame about the courier (relay)

The shop and items are very good quality. We brought a couple of items for Christmas. The colours available and thickness of the hoodie and lounge pants were perfect for the weather and communication was great. We ended up with two packages due to stock shortages but they kept us advised all through the process and if it weren’t for the courier this would be five stars.
On both deliveries despite us buzzing the delivery driver into the block they decided not to deliver to the door and to just leave the parcels in whatever communal area they fancied. The first time it was on the second floor despite us telling them the floor number on buzzing them in. This is a five floor block with a working lift. This time it was the ground floor visible to anyone walking past who could’ve actually quite easily taken the parcel.

14 November 2025
Rated 5 out of 5 stars

Weekend vibes just got better!I

I recently ordered the Always Sunday Weekend Tracksuit for my wife and I’m so impressed! The delivery service was fantastic—quick and hassle-free. The quality of the tracksuit is outstanding: thick, luxurious fabric that feels premium and perfect for the colder weather ahead.
The sizing of the top was a little generous, but I reached out to Lexi and the team, and they were amazing. Without hesitation, they arranged to send me the next size down. Their customer service is second to none—friendly, efficient, and so helpful.
I can’t wait to stay cosy in this tracksuit. Highly recommend Always Sunday for both quality and service! I will def be back for the Green one.

9 November 2025
Rated 5 out of 5 stars

Classic Salt and Pepper Mills

I ordered the classic Classic Salt and Pepper Mills. They are really great quality and although packed really nicely one arrived with a scratch - but the support team got a replacement out to us within 2-days.

16 October 2025
Rated 1 out of 5 stars

Don’t sign up for emails

Why offer a 10% discount off first purchase if you immediately say it’s invalid from my first purchase. Is this just so you can add me to your mailing list? I’ll buy elsewhere at full price just because I find this practice irritating.

22 September 2025
Unprompted review
Always Sunday Store logo

Reply from Always Sunday Store

Hi Rebecca, I'm really sorry you're having difficulty online shopping as that shouldn't be the case! Would you be able to email sales@alwayssunday.store so that we can look into this for you and hopefully offer a resolution? Thank you, the Always Sunday team x

Rated 5 out of 5 stars

Fast delivery and great quality

Fast delivery and great quality

21 July 2025
Always Sunday Store logo

Reply from Always Sunday Store

Thank you so much for shopping with us! We're so glad your order arrived so promptly. Hopefully see you again soon

Rated 5 out of 5 stars

The company was very quick in…

The company was very quick in delivering straight to the property, the address was marked very clear and I loved the packaging, making very secure for which I really appreciate. Also the price was excellent I love my bracelet. Thank you so much, I have already recommended you to my friends

25 July 2025
Always Sunday Store logo

Reply from Always Sunday Store

Thank you so much for shopping with us, we're so thrilled you love the entire experience not just the product itself and honestly it is the BEST feeling when we hear you're recommending us to people you know! We so look forward to serving you (and your friends) in the future.

Ps. You should definitely look at our Recommend a Friend system, you'll get discount if they shop.. Hurray!

Rated 5 out of 5 stars

Beautiful items

Beautiful items. Hannah and her team went beyond my expectations when they replaced a broken item i received in the post. I am delighted with my purchase and i will buy from Always Sunday again in the future. I can recommend them highly. Thank you so much.

11 June 2025
Always Sunday Store logo

Reply from Always Sunday Store

Oh wow, what a fantastic review. On behalf of Hannah and the entire team, we want to say thank you for being so patient while we resolved the broken item issue and we hope we will be able to assist you on future orders.

Rated 5 out of 5 stars

Gorgeous products

Gorgeous products. Sophisticated packaging. Brilliant, prompt service

21 April 2025
Always Sunday Store logo

Reply from Always Sunday Store

Thank you so much for shopping with us, what a fantastic review and we're so thrilled you appreciate our packaging! We do love going the extra mile

Rated 5 out of 5 stars

Excellent

Great product and service!

24 February 2025
Always Sunday Store logo

Reply from Always Sunday Store

Thank you so much for shopping with us! We're thrilled you had such a great experience and we hope to assist you in the future, from The Always Sunday team x

Rated 2 out of 5 stars

you need a better system for answering…

you need a better system for answering the door for pick ups. I knocked several times and could see people in the shop. I was left waiting for too long - I nearly gave up. A bell would be a good option as I`m sure they would hear this.
I love the products though!

7 January 2025
Always Sunday Store logo

Reply from Always Sunday Store

Thank you for your feedback. Apologies for the wait, as the shop is closing for good our team were probably making far too much noise packing up and therefore missed your knocking - it's noisy, busy work! From next month, all click and collects will be from our warehouse on Walcot Street - we will have a C&C schedule so you can book an allotted collection time and someone will be in to greet you (we also have a bell, it has a fun ringtone that you may enjoy) should you be concerned about placing any future orders. Thank you for shopping with us at Always Sunday!

Rated 1 out of 5 stars

Absolute rubbish

Ordered three tealights, on line they were a definite shade of brown and completely opaque, what arrived was a purple shade and completely see thru, took a week to get a response and then this Co claimed they did not think the items were "all that different" and could not be returned, would leave a minus rating if that were only possible, this Co has zero customer service skills, they take days to respond to repeated emails and completely ignore voicemails, their response was absolutely as I expected it to be, i.e. "not their fault", avoid this Co, they are the most unprofessional sorry excuse for an online retailer, its of little surprise that their actual store is now closed and they are only online, very telling......

18 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look