ALVERGNAS AUTOMOBILES - Chambourcy Reviews 224

TrustScore 3 out of 5

2.9

23 rue du Chemin Vert – RN13, 78240 Chambourcy, FR


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Company details

  1. Car Dealer
  2. Auto Machine Shop
  3. Auto Repair Shop
  4. Car Repair and Maintenance
  5. Tune Up Supplier
  6. Used Car Dealer

Written by the company

Depuis 1998, ALVERGNAS Automobiles s’impose comme un acteur incontournable de la vente de véhicules d'occasion en Île-de-France. Forts de plus de 100 000 véhicules vendus, nous proposons un large choix de véhicules multimarques au meilleur prix, rigoureusement sélectionnés et contrôlés. Implantés dans les Yvelines avec deux showrooms à Chambourcy et Montigny-le-Bretonneux, ainsi qu'une boutique dédiée à la reprise automobile à Paris 17ᵉ, nous vous accueillons pour vous accompagner dans tous vos projets : achat, reprise, financement et entretien de votre véhicule. Nous mettons également à votre disposition un atelier mécanique pour l'entretien et les réparations, assurant un suivi de qualité après votre achat. Chez ALVERGNAS, la satisfaction client est au cœur de notre métier. Notre équipe d'experts vous guide avec sérieux et transparence, pour vous offrir une expérience d’achat simple, rapide et sécurisée. Que vous recherchiez votre prochain véhicule ou souhaitiez revendre le vôtre, faites confiance à un professionnel reconnu depuis plus de 25 ans. Découvrez l'expérience ALVERGNAS Automobiles : qualité, prix, service, tout simplement.


Contact info

  • 23 rue du Chemin Vert – RN13, 78240, Chambourcy, France

  • 0130585858

2.9

Average

TrustScore 3 out of 5

224 reviews

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1-star

No history of asking for reviews

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Replied to 71% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

I would not recommend this company for…

I would not recommend this company for an e-loa. The process for returning the vehicle is extremely unclear and complicated. If you wish to return the car, they will only repurchase it from you at a very low price, and you must still cover the remaining balance owed to the financing company.

This information was never explained to me. When I asked Anthony about the return conditions, he told me that the car could be returned, but he did not clarify that it would be repurchased at a low value. I requested a 3-year e-loa, yet they set it to 5 years. This feels very misleading.

The car’s price was €13,000, but with financing it increased to nearly €19,000. After a year and a half, the car’s value dropped to €7,000, meaning I would need to pay an additional €5,000 if I chose to return it.

My experience with Renault has been completely different. We were the first owners of a Clio, and when we returned it after two years, we did not have to pay anything. Compared to that, Alvergnas has been extremely disappointing and feels dishonest.

30 September 2025
Unprompted review
ALVERGNAS AUTOMOBILES - Chambourcy logo

Reply from ALVERGNAS AUTOMOBILES - Chambourcy

Hello,

We sincerely regret that your experience with our e-LOA service did not meet your expectations. We take your feedback very seriously, as transparency and customer satisfaction are core to our values.

We would like to review your situation in detail and discuss possible solutions with you. Please contact us directly at info@alvergnas.com
so that we can address your concerns and clarify any misunderstandings regarding your contract.

Kind regards,
The Alvergnas Automobiles Team

Rated 2 out of 5 stars

Helping my mom look for a car on…

Helping my mom look for a car on alvergnas.com was more frustrating than it should have been. While the site has a decent selection, the user experience is poor—the filters are clunky, details are sometimes missing, and it's hard to compare options clearly. Customer service was also slow to respond when we had questions. It feels like they’re more focused on listing cars than actually helping people make informed decisions. Needs serious improvement.

11 April 2025
Unprompted review
ALVERGNAS AUTOMOBILES - Chambourcy logo

Reply from ALVERGNAS AUTOMOBILES - Chambourcy

Bonjour Olivia Brown,

Merci d’avoir pris le temps de partager votre retour.

Nous sommes sincèrement désolés que votre expérience sur notre site n’ait pas été à la hauteur de vos attentes.

Concernant le service client, nous nous efforçons de répondre dans les meilleurs délais, mais il peut y avoir parfois un peu d’attente selon l’affluence. Si vous avez encore des questions ou besoin d’un accompagnement plus personnalisé pour votre maman, n’hésitez pas à nous recontacter : nous serons ravis de vous aider !

L’équipe Alvergnas Automobiles

Rated 5 out of 5 stars

rapide efficace

simple rapide efficace en meme pas 20minute on repart avec la voiture

27 March 2025
Unprompted review
ALVERGNAS AUTOMOBILES - Chambourcy logo

Reply from ALVERGNAS AUTOMOBILES - Chambourcy

Bonjour Nextgenvisio yann,

Merci pour votre retour ! 😊 Nous sommes ravis que votre expérience ait été aussi fluide et rapide. C’est toujours un plaisir de voir un client repartir satisfait au volant de son nouveau véhicule !

À très bientôt chez Alvergnas Automobiles ! 🚗✨

L’équipe Alvergnas Automobiles

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