I bought my mom a step stool for after her knee replacement and was a bit skeptical since this was a site I’d never seen before. Pricey, but the free shipping got my attention. Customer service and fa... See more
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Excellent product got this mattress for my mother aprox 3 months ago .It is comfortable for her and no issues.It was a reasonable price for difficult times.This mattress is much much better the the ma... See more
Alternative Source Medical came through in a big way on an equipment that we desperately need it and what we received was waaaaay better than what we expect it. We will more than happy continue to do... See more
Alternative Source was able to give me an accurate prediction as to when my devices woule be delivered. They are extremely helpful over the phone. I got a raised toilet seat that I’d been looking for... See more
Company details
Written by the company
New and used medical equipment supplier of hospital equipment for the operating room, critical care, and recovery room. Victori Medical distributes anesthesia machines, lights, tables, patient monitors, ventilators, and electrosurgical units.
Contact info
645 Forest Edge Dr, 60061, Vernon Hills, United States
- 8474190123
- sales@victorimedical.com
- altsourcemedical.com
The stool that I bought for work was…
The stool that I bought for work was exactly what I was looking for and high quality.
20 June 2025
I love my rolling stool
I love my rolling stool. It arrive when stated without delivery issues.
8 May 2025
Disappointed in wait time and unable to…
Disappointed in wait time and unable to get a specific ship date.
3 October 2023
Great product and service
Staff helpful and pleasant
Product is excellent- sturdy construction, rolls beautifully I love everything about it
7 July 2023
Great Service & Support
Great overall service and good customer service support/response. They did a phenomenal job organizing the logistics for the shipping of the medical bed
15 February 2023
Great company
They carry a variety of products. Fast response in quoting and helping order the equipment. The equipment arrived quickly.
12 August 2022
Love this mattress for my 101 yr old…
Love this mattress for my 101 yr old mother! Thank You!
10 October 2022
Nice price good comfort
Excellent product got this mattress for my mother aprox 3 months ago .It is comfortable for her and no issues.It was a reasonable price for difficult times.This mattress is much much better the the mattress that came with the hospital bed rental.
6 October 2022
Product exactly as advertised, delivery a little slow
The delivery time was quite long, but when I contacted customer service, the item arrived shortly. The product was exactly as advertised at a reasonable price.
28 July 2022
I ordered a refurbished Bair Hugger
I ordered a refurbished Bair Hugger. When it arrived, it had a European plug. I worked with customer service and they were very helpful, but I ordered the unit in December 2021 and didn't receive the replacement until March of 2022. The replacement unit was not in as good of condition as the original one with the European plug. Employees were courteous and helpful but the product and delays were unsatisfactory.
15 March 2022
Excellent service and delivery time.
3 March 2022
Working with Cheryl and Monte is an…
Working with Cheryl and Monte is an absolute pleasure. Very professional and ethical people.
13 January 2022
Unprompted review
The autoclave I just purchased from…
The autoclave I just purchased from them came with no trays and does not work. It never gets above room temp and then after hours it gives an error message. I read the manual 5 times. No solutions. I need this replaced but no one is calling me back.
21 September 2021
Reply from Victori Medical
Hello. We are very sorry to hear this. We did receive a message in the general mailbox after hours night before last, and just said it was Dr. P with no return number or no order number. We searched through all of our orders, and finally figured out who it was, and tried calling 3 times yesterday. We went right to a mailbox every time. We left a detailed message with all of our information. We picked up a message this morning that you left last night again after hours. This time a different phone number was left than the one on your order. Since you are in CA and we are in IL, we were waiting until 8am your time to call this morning. As far as the trays and instruction manual were concerned, they were both enclosed in the packaging. We take pictures of all of our units after refurbishment and during the shipping process. We leave them in the autoclave when shipped. Maybe someone removed them without your knowledge. We would be happy to share all of those pictures with you as we cannot post them here.
We have tried returning your call and we are trying to take care of you. You received this 3 weeks ago, and this is the first we are hearing of it. Please allow us to help. We will be calling you shortly.
I ordered steps with handrail for my…
I ordered steps with handrail for my mom..second time I've ordered this. Previously the steps came without handlebar from a different company..I was so happy to be able to order and receive this item without any problems..
26 August 2021
Fast service at great price.
23 July 2021
Great company to do business with
Great company to do business with. Product was delivered promptly.
14 July 2021
Sent me a Brand New Unit for less than…
Sent me a Brand New Unit for less than my main supplier was quoting me.
Easy to work with and let me know if any delays were expected
28 June 2021
Item in excellent condition and…
Item in excellent condition and communication was excellent.
15 June 2021
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