Altery Reviews 90

Had a fantastic banking experience thanks to Angie, my account CSM. Altery is definitely worth the time, and their app feels very stable compared to other banks on the market.

It is a very convenient tool to pay in Europe, and for an international student from non-eu area, this is like a life-savior

I never ever had any issue with them. Faster payments are instant. Regulatory checks are made very quick( if necesary) I recive my wages on this account and I use it as a main account. The only minus I would say is that you still do not accept BACS payments,and BACS is usually used for wages,benefits or student loans.

What is this is this even legal bank??? On email you send email you closed account and didnt even ask for new bank details where to send my own money. Then im sending you 15x email without any replying 10x messages on whatsapp all ignored your phone number are scam what is goin on i have all proofs that you are scamers im now make a complain on every website you have every social media and financial ombudsman

I had a very nice experience using Altery. The app works seamlessly

Update:
After two months I received the tracking code and now I have contacted my bank to confirm the whereabouts of the money and he is finally back in my account

I am furious with Altery. I transferred money from my own bank account to my Altery account on September 18th.

The transfer never arrived. On Sep 23rd, they asked for proof, which I provided. A week later (Sep 30th), they REJECTED the transfer.

It is now November 5th. It has been 48 days since I sent the money and 36 days since it was "rejected." I still have NOT received my refund.

Customer support is useless. I've contacted them 4 times.

First, they said a "team would contact me" (they never did).

Then, they asked for my bank statement (I sent it).

Then, they asked for two months of statements!

Their latest excuse is they are "waiting for refund proof from their provider." This is unacceptable. Altery has been holding my money hostage for over a month after rejecting the transfer.

Avoid this company at all costs. They are holding my funds and provide zero solutions.

Working with the Altery for the last two years and very happy with the service they provide.
I have recommended them to two my business partners and they are cooperationg for more than a year and happy too.

This is the worst company i ever used on all transfers i received they blocked each transfers for no reasons then canceling the transfers has there were not enough option to add funds onto the account they continued to waste my time and asking even the conversation of my nephew has am currently away overseas even demanding the personal communication of my nephew the service is a disgrace they lengthy time to respond back i have now closed this ridiculous account

Yer again I received a payment of 320gbp for selling a item in Facebook marketplace for them to hold the payment and also restrict my account. This is a joke ...........

Our experience with Altery has been very positive. The team has a practical and flexible approach, always ready to help with our business needs, which really sets them apart from many others. As usual, we needed the account opened “yesterday,” and the team quickly stepped in. We successfully completed the process efficiently after a few rounds of KYC verification. The company is developing rapidly, offering new services and simplifying and making processes more convenient. We are pleased to work with them and look forward to continuing to grow together.

they took my £785 i sent everything they asked for and still haven’t sent my money. This bank is a joke, it dont take that long to release funds.

The better fintech, where support is helping members really. Also Altery has a good rates and fees!

My name is Steven esaie junior irie I sent over my refund confirmation email and nobody has replied now. Please send my money to my correct account so I can stop emailing you. It’s tiring and I have rent overdue. My email is Stevenirie25@ outlook.com send me my money today it’s been weeks

No fintech service has ever requested so many confidential documents for verification! Endless requests for more and more documents, bank statements, etc. As if I'm some kind of scammer. They'll even get into your bed. I absolutely do not recommend them; there are plenty of other services where compliance and KYC identification are simpler and more trustworthy. Two of my friends, who live in different countries, also had their accounts suddenly blocked, and they were unable to get their money back for two months.

Very pleased with the attention to detail, letting me know instantly of in coming funds and of any payments. It seems everything runs very smoothly, I am very pleased, thank you.

I like my experience with Altery everything is fine and fast i like it

Good and reliable online bank

Good 👍good 👍good 👍

I’ve been waiting for more than three weeks and my account is still “under review.” Every day they ask for more and more documents without giving any clear reason or progress. Extremely slow and unprofessional service. I do not recommend this bank at all.