Do not use this site.
Do not use this site.
I've only been able to withdraw my money once.
I tried many times, different coins and wallets.
You wil lose everything you put on there.
29 July 2025
Unprompted review
Altcoinex
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
People also looked at
⚠️ WARNING
⚠️ WARNING: Likely Scam Platform – Funds Locked After Position Closed ⚠️
I deposited nearly 15,000 USDT into my Altcoinex account — including documented fiat transfers from Revolut and 8,000 USDT received from another Altcoinex user. The funds were provided to close a leveraged position that, according to Altcoinex support, was “successfully finalized.”
Despite this, my withdrawal requests are being denied. The platform now claims my position is "unliquidated" and that my assets are “floating within the blockchain” — a completely nonsensical explanation in legitimate trading terms.
They are refusing to settle the supposed outstanding balance (~10,215 USDT) **unless I make a new external deposit**, and they are blocking access to my existing funds. No terms or policies explaining this were shown at any point during registration or trading. I specifically asked them to share the official policies — no response.
This looks like a classic crypto scam pattern:
- You deposit money to trade
- You profit
- They claim you owe more to release it
- They lock your funds and pressure you to send even more
Avoid this platform at all costs. I will be filing official complaints to crypto scam registries and authorities. All evidence has been saved.
18 July 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.