Great service from Paul helping us arrange a transfer to the hotel when the transfer from another company didn’t turn up at the airport. Very helpful, quick and kind service.

They give departure times on their website and the confirmation came with different times. Unreliable

I recently used Alpine fleet for the first time transfer to and from the french Alps from Geneva, partially for wide range of times, days they run transfers and competitive cost.
I believe that you can truely judge a company when things go wrong. In my case I left some inportant documents in the apartment and had to go back and retrieve them so had to get off the coach.
I texted Alpine Fleet who changed my booking to the next Coach. No fuss no drama just quality service.

Dino did a good job on a transfer from avoriaz to Geneva airport. He was very pleasant. He was patient when a passenger didn’t turn up, yet kept us moving well. Well done

Comfortable vehicle, waiting at our pickup location on time, kind and helpful driver (Dino). Great service thank you.

Very helpful and prompt support even late at night by Luna and Anna!

I booked through Flix but they must subcontract out to Alpine Fleet sometimes. Our plane got delayed so we missed the time for our transfer at Geneva, sent a whatsapp to Alpine Fleet and they told us to find the stand at Geneva when we arrive. Spoke to the reps at the stand and they put us on the next available transfer which was about an hour's wait, no extra charges. Transfer to Morzine was in a shared minibus, stopped in Les Gets then Morzine, then I think he had another stop in Avoriaz. Driver helpfully dropped us off in front of our hotel as he was going to drive past it anyway. On the transfer back, the driver was at the pickup point on time, sent me a whatsapp message with a picture of the Minibus, drove us back to the airport no problems.

Extremely unprofessional service. I do NOT recommend Alpine Fleet.

Outbound transfer: driver arrived about 2 hours late.
Return transfer: driver never showed up at all. No message, no call, nothing. I had to urgently find alternative transport and nearly missed my flight.

You acknowledged the failure and promised a refund.
On 24 Jan 2026 you confirmed the refund.
Later you claimed it was sent on 12 March.
I never received any money.

After that, you stopped responding completely.

No service, no accountability, no refund.
Avoid Alpine Fleet.

Much more reasonable price for transfers from Geneva to Val d'isere. Airport was busy but well organised. Coaches not allowed into central Val so have to do last bit on local free bus, but these are very regular and easy to use. Saved about £500 for a group of 5 over a private transfer so we'll worth a little minor inconvenience.

The driver didn’t know where he was going, veered all over the road while trying to navigate using a hand held mobile phone. He nearly ran out of fuel. He didn’t know where any of the drop-off points were, including the, very obvious, Chamonix bus stop.
I blame Alpine Fleet as much as the driver. They sent someone out who had never done the transfer before without a hands free Sat Nav or any real guidance. I have travelled to Chamonix since 1985. This is undoubtedly the worst transfer service I have experienced. I will report the illegal driving using a mobile phone to the police.

Aplinefleet operated a transfer which I booked on Flixbus. The shared transfer from Lyon to Val Thorens was provided with a layover which resulted on longer transit time, a stopover, the need to take my luggage off the first bus and then load it to the connecting bus. The return transfer was recheduled from 9am to 7-35am D-1 and I had to change my plans. It also added a few hours at the layover and I had to spend additional 85EUR to store my luggage at the Lyon airport to be able to "kill" the waiting time to go to the city instead of idling in the airport for 4 hrs... However, on a positive note, Aplinefleet team was good with conmmunicaiton via Whatsapp, thanks for that!

I did not realise when I booked that the schedule would change. The time slot we were given for both departure and arrival were both changed. On our return journey to Geneva airport this meant we had 4 hours at the airport prior to our flight.

First time transfer to the Alps so was nervous about booking a shared transfer. However, Alpine Fleet were great and I had a smooth experience from start to finish. I booked the flexi ticket so was able to get on an earlier transfer after getting though passport control quicker than expected. My return was exactly on time leaving resort so no extra stress added to travel day.
They only stop at certain spots so it’s not door-to-door but imo it’s worth it for almost half the price of private transfers.

Reliable service

All worked , arrived earlier and you placed my on an earlier transfer thank you

Excellent transfer, on time and comfortable ride by Igor

Pick up from Morzine by Dino and dropped off at Geneva airport.

Great driver and great service definitely recommend

The bus was delayed 1,5 hours from Genève and we had to exchange bus half way even though we were promised a direct transfer… We also had a 30 minute stop because the driver had to get food…. Bad experience all in all… I will not book again.