Alpine Dog Co. Reviews 

634
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and durability of products, highlighting their solid construction and craftsmanship. Many appreciate the wide range of customization options and accurate embroidery. Fast delivery is commended, with items often arriving earlier than expected. Customer service is described as exceptional, with helpful staff efficiently resolving issues. However, some customers noted occasional order discrepancies, including missing items or products not matching expectations. A few reviewers found certain products heavy or bulky. Additionally, some experienced sizing issues where guides didn't accurately reflect fit, and a small portion reported delays in receiving replacements or post-purchase responses.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the high quality, durability, and strong... See more

Quality

Users consistently express high satisfaction with the quality of products, often describing them as... See more

Order

Clients share positive opinions on order, frequently praising the seamless and efficient ordering process,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers expressing satisfaction with... See more

Customer service

Customers had positive experiences with customer service, often describing it as fantastic, amazing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my third order from Alpine Dog Co. I’ve purchased 3 of the 2” collars and they’re all stunning, I’ve also purchased 2 of the tacti leashes & 1 terrain harness. All excellent quality. I will sa... See more

Rated 5 out of 5 stars

I recently discovered Alpine Dog Co. on Instagram and 3 orders later.. my spouse and I couldn't be any more happy! The communication is on point, the products are fantastic quality, turnover from orde... See more

Rated 5 out of 5 stars

I originally ordered the wrong size collar and realized as soon as confirmation came through. I reached out via IG & email, Alpine responded quickly on both and was able to rectify my error without is... See more

Rated 5 out of 5 stars

I ordered a limited edition 2” collar from alpine dog co about 6 weeks ago. I ordered the wrong one because I meant to order the 2 “ martingale one and still needed that one. I love it so much and the... See more


Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Durable, quality K9 Tactical gear that transitions to everyday wear for big dogs and dogs big in spirit.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

634 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(634)

209 reviews in the last 12 months

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Rated 5 out of 5 stars

The quality of the collar is insane

The quality of the collar is insane, and the craftsmanship of the engraving is top notch. I was worried that the rubber leash would not be sturdy but it exceeds expectations. I have complete control over my dog on walks.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous, high quality collar and leash

I purchased the Sophia martingale collar and leash. They are absolutely gorgeous! This is the second set I’ve bought… for variety, not because they needed replacement cuz they are super high quality and very long lasting! Highly recommended. Love they are a Canadian company too!

25 August 2025
Rated 5 out of 5 stars

Outstanding quality products—extremely…

Outstanding quality products—extremely durable! I initially purchased the Tacti collar and leash for protection training, and they have exceeded my expectations. Rocky had previously broken three leashes effortlessly, but I have no concerns about my 135lb Cane Corso busting through this one.

Only disappointment was when these items were out of stock for what felt like forever, but as soon as they became available again, I immediately ordered a martingale collar and a second Tacti collar. I highly recommend these products for anyone seeking reliability and durability!

26 August 2025
Rated 5 out of 5 stars

The quality of the collar is amazing…

The quality of the collar is amazing and eventhough they didn't have the 1.5" size I ordered I received a call asking if it was ok to swap for the 2". Great service, great quality and fast delivery.

25 August 2025
Rated 5 out of 5 stars

Love the quality

Love the quality! I have a reactive dog and the rope leash and collar with handle definitely make it easier to keep him under control. Quick shipping as well.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Awesome experience

This was a fast and easy transaction, even it coming to Texas I honestly expected it to take a lot longer. I love the color of the collar that I ordered even more so in person! That mint color beautiful! A++ Thank you

28 July 2025
Rated 1 out of 5 stars

Never hear back or received order…

I ordered a harness and emailed them the day I ordered asking to change to a different harness with no reply. I have sent 2 more emails to them one of which is asking where my order is that never arrived. Radio silence. I am very disappointed, there products look so nice and I was really looking forward to my order.

26 July 2025
Rated 5 out of 5 stars

Totally, totally, totally impressed!

I would just like to say how absolutely impressed I am by the Alpine Dog Co. I ordered on a Monday night, and I received my package on Thursday morning. I’m so impressed with the shipping time, quality of the collars and the fit that I will absolutely order from them again. HIGHLY RECOMMEND! I’m so impressed!!!

29 July 2025
Rated 5 out of 5 stars

Incredible quality

Incredible quality. My dog is in and out of the water with his gear in (harness and collar) and they are holding up AMAZING. I will not buy from any other company after trying these

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Our 4th collar!!

This is our 4th collar with you guys and we absolutely love them! They last a while considering we’ve got 2 crazy malinois’ who put them through the wringer.

26 July 2025
Rated 3 out of 5 stars

Custom collar misspelling

The harness, leash and collar I ordered were beautiful and well-made, but the custom collar (with my dog's name) was misspelled. This is unfortunate, as the purchase policy clearly stated no refunds for custom embroidery. I hate waste, but I can't see myself using a collar with the wrong name.

25 July 2025
Alpine Dog Co. logo

Reply from Alpine Dog Co.

We can definitely replace this for you, if we haven't already. If there's an error on us that would trump any refund policy we have!

Rated 5 out of 5 stars

I have 3 of their 1.5 inch lux collars…

I have 3 of their 1.5 inch lux collars and one of their 2inch for my 3 dogs & it absolutely love them! They are durable, wash easily, look great and keep my dogs safe if they ever went missing! Plus we avoid the annoyingly loud dangling tags because my numbers in bold letters on their collar as well as their name. I have a malinois that uses his 2" collar for dog sports, it looks amazing while he's doing his searches and the large handle makes it hard to miss if I ever had to grab it! 10/10 recommend. Services is usually less then a week to get them and theyre mega adorable! I think ill probably end up with at least 1 more & probably won't buy another brand moving forward! Absolutely love them!

24 July 2025
Unprompted review

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