Alpha Hormones Reviews 

513
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the highly knowledgeable and compassionate medical staff for providing thorough, personalized care and making patients feel truly supported and heard during every consultation. Consumers frequently highlight excellent health results, meaningful improvements in daily well-being, and comprehensive treatment plans tailored specifically to individual requirements. Reviewers also note that appointments consistently run on time, while online telehealth options offer wonderful scheduling convenience and efficiency. Some reviewers were not happy with initial system navigation, noting occasional delays in email responses, automated assistant friction, or confusing login steps.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting providers who are exceptionally... See more

Service

Users describe positive interactions with service, highlighting knowledgeable and patient providers who take... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the entire team is very... See more

User experience

People report positive experiences with user experience, highlighting that staff members are knowledgeable,... See more

Product

Consumers find product satisfaction to be high, experiencing steady energy, better moods, and great results... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since joining Alpha Hormones, my life has changed for the better. I can’t recommend them highly enough. Julianne Humason is the absolute best! She makes me feel completely comfortable and truly heard... See more

Company replied

Rated 5 out of 5 stars

Marcus made us feel prioritized, cared for as people, not just patients. He was candid, compassionate, and spent a lot of time with us. He was expert in his area of specialty, and we felt lucky to... See more

Company replied

Rated 5 out of 5 stars

I have nothing but great experiences with Alpha Hormones. My provider, Marcus, is patient, professional, knowledgeable, and very easy to talk to. He answered all of my questions, and I’m seeing great... See more

Company replied

Rated 5 out of 5 stars

Dr. Tek is absolutely a true professional. He listened closely to all my questions and explained everything in detail. FNP Julianne, exactly the same. I will refer all my friends & clients who are... See more

Company replied


Company details

  1. Medical Clinic
  2. also in
  3. Doctor
  4. Endocrinologist

Written by the company

At our medical clinic, our primary mission revolves around revitalizing health and fostering well-being, with a keen focus on advancing hormone therapy and cutting-edge anti-aging medicine. Our comprehensive approach is tailored to address a wide spectrum of age-related issues affecting both men and women. From combating fatigue and managing weight to addressing hair loss, alleviating stress-related symptoms, navigating mental health challenges, and mitigating sleep disturbances and joint discomfort, our holistic program is designed to cater to diverse needs. We understand that each individual's journey toward optimal health is unique, which is why our team of compassionate healthcare professionals is dedicated to providing personalized care. By blending advanced medical interventions with a deep commitment to holistic wellness, we strive to empower our clients to not only reclaim their vitality but also enhance their overall appearance. Through collaborative partnerships and a relentless pursuit of excellence, we endeavor to be your trusted partner in achieving enduring health and radiant well-being.


Contact info

4.8

Excellent

TrustScore 5 out of 5

513 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(513)

161 reviews in the last 12 months

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Rated 5 out of 5 stars

Great bedside manner

Great bedside manner

13 August 2025
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Reply from Alpha Hormones

Thank you so much for your kind words! We're glad to hear that you had a positive experience and that our bedside manner stood out to you. Your comfort and care are very important to us, and we truly appreciate your feedback.

Rated 5 out of 5 stars

Everyone is so friendly while also…

Everyone is so friendly while also being professional. I refer lots of friends and neighbors and loved ones to Alpha Hormones. This business has my complete trust.

13 August 2025
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Reply from Alpha Hormones

Thank you so much for your kind words and continued trust in Alpha Hormones! We're truly grateful for your referrals and are honored to support you and your loved ones on your health journey. Providing friendly, professional care is what we strive for every day. We appreciate you being part of our community!

Rated 5 out of 5 stars

Very professional competent

Very professional competent, and very agreeable people

5 August 2025
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Reply from Alpha Hormones

We’re so glad to hear about your positive experience! Knowing you found our team professional, competent, and pleasant means a lot to us. Providing excellent care in a friendly and supportive environment is always our goal, and we truly appreciate your trust in Alpha Hormones.

Rated 1 out of 5 stars

Kick Rocks You Crooks

First off you guys cancelled my subscription without telling me amd fir no reason. When i tried to reorder you guys said i jad to do a new consultation. The day of the appointment you guys want to charge me $150 for it a new consultation. I don't feel I should pay that money especially when you guys admit you don't even know why your account was canceled. This was obviously an error on your part and you want me to pay for a new consultation. That's just bad business. And add insult to injury I had referred at least 10 people to you guys. You guys make the mistake and then want me to pay for it. I don't think so there are tons of clinics out there and some are cheaper but for the way you guys do your customers you can pretty much just go F@*$k yourself

6 August 2025
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Reply from Alpha Hormones

Chris, we’re sorry to hear about your frustration. However, to clarify for accuracy: your subscription was inactive since November 18, 2023, and there had been no payment, appointment, or clinical activity for over 1 year and 8 months. As with all patients returning after a long lapse in care, we require a $100 consultation fee to ensure a safe and appropriate re-evaluation by our medical team. This is standard clinical protocol and not a penalty, and the fee is credited toward your subscription if you choose to continue care.

Our staff remained professional during the interaction and provided a clear explanation of this policy. We never quoted a $150 consultation fee. We also found no indication that your account was canceled in error—our records reflect that you opted not to move forward after learning of the re-consultation requirement.

While we appreciate the patients you referred in the past, respectful communication is something we uphold for all staff and patients. We’re committed to high-quality care, transparency, and professionalism—even when difficult conversations arise.

We wish you the best in your health journey.

Rated 5 out of 5 stars

All staff is extremely friendly and…

All staff is extremely friendly and professional. Julianne is AMAZING!! She always make me feel comfortable and takes great interest in my needs and does everything to help me. I always have a great experience here and I can message Julianne anytime and if not her one of the staff members will get back to just as soon as they can. Thank you all so very much for making me feel important and tend to my needs. 🤗

1 August 2025
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Reply from Alpha Hormones

Thank you so much for your thoughtful review! We’re so happy to hear that you’ve consistently had a great experience with our team. Julianne truly goes above and beyond, and we’re lucky to have her. It’s wonderful to know you feel comfortable, supported, and heard—because that’s exactly what we strive for. We appreciate your kind words and look forward to continuing to care for you!

Rated 5 out of 5 stars

Julianne was able to take a last moment…

Julianne was able to take a last moment request and get my prescription ordered same day when I could not reach my USC doctor.

1 August 2025
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Reply from Alpha Hormones

Thank you so much for your kind words! We're thrilled to hear that Julianne was able to assist you promptly and ensure your prescription was taken care of, especially on short notice. We know how stressful it can be when you're unable to reach your doctor, and we're glad Julianne could step in and help. We'll be sure to pass along your appreciation to her!

Rated 5 out of 5 stars

Fast Responses

Fast, efficient, friendly, and very responsive to my questions and concerns.

18 July 2025
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Reply from Alpha Hormones

Thank you for the great feedback! We're so glad you found our team responsive, efficient, and easy to work with. It's always our goal to provide prompt and friendly service, and we're happy to know we delivered. Looking forward to helping you again in the future!

Rated 5 out of 5 stars

They seem to care about you, not just sell

Alpha Hormones did a great job explaining different options without any pressure to buy. I left with the feeling that they actually care about their patients well being.

24 July 2025
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Reply from Alpha Hormones

Thank you so much for your kind words! We're truly committed to providing personalized care without any pressure. It's important to us that our patients feel supported, informed, and empowered to make the best decisions for their health. We're so glad you felt that during your visit with us at Alpha Hormones!

Rated 5 out of 5 stars

Best of the best

Always an amazing experience with this group. They are educated, passionate, caring and overall the best care I’ve received health-wise. A true support system for your health goals.

24 July 2025
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Reply from Alpha Hormones

We're so grateful for your generous feedback! It means a lot to know you feel supported, cared for, and truly heard. Our team is passionate about helping people achieve their health goals, and it's incredibly rewarding to know that commitment shines through. Thank you for allowing us to be a part of your journey.

Rated 5 out of 5 stars

Alpha Hormones is Top Notch

Julliane is terrific and has helped me so much. Very knowledgeable and helpful. Her guidance and support has helped me with all my health concerns. Also, they are organized very well and always have the administrative staff check in before and after appointments. Very well run operation.

21 July 2025
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Reply from Alpha Hormones

Thank you for your amazing feedback! We’re truly honored to be part of your health journey. Julianne Humason is a valued member of our team, and it’s wonderful to hear how much her expertise and support have made a difference for you. We’re equally proud of our staff for ensuring your experience is seamless from start to finish. At Alpha Hormones, we strive to provide personalized, top-tier care—and your kind words reaffirm that commitment. We're grateful to have earned your trust!

Rated 5 out of 5 stars

Marcus and Dr Tek are very professional…

Marcus and Dr Tek are very professional and want to make sure you are treated properly I thank Alpha Hormones for helping me these last 2 years

18 July 2025
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Reply from Alpha Hormones

Thank you for your kind words and for allowing us to be part of your journey over the past two years. We're thrilled to hear that Marcus Lee and Dr. Tek have provided the attentive, professional care you deserve. At Alpha Hormones, our priority is to ensure every patient feels heard, supported, and empowered. We truly appreciate your trust in us.

Rated 5 out of 5 stars

The team is friendly and very…

The team is friendly and very knowledgeable.

18 July 2025
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Reply from Alpha Hormones

Thank you for sharing your kind feedback! We're so glad to hear that our team made a positive impression and that you found them both friendly and knowledgeable. Providing a supportive, informed experience is always our goal, and it's wonderful to know that came through. We appreciate your trust in us!

Rated 5 out of 5 stars

My first ever menopause appointment

My first ever menopause appointment, and I felt heard, seen, valued, and cared for. I feel a sense of empowerment and advocacy to know I am on my way to feeling better. Women's health is underplayed, and we are not little men, by no means. Happy with Julianne and her knowledge.

16 July 2025
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Reply from Alpha Hormones

Thank you so much for sharing your experience. We're truly honored to have been part of your first menopause appointment, and we're thrilled to hear that you felt heard, seen, and cared for—that’s exactly what every woman deserves. Your words speak to such an important truth: women’s health is unique and deserves focused, compassionate care. We're so glad Julianne’s expertise helped you feel empowered and supported. We look forward to walking alongside you on your journey to feeling your best.

Rated 5 out of 5 stars

the people were very welcoming and…

the people were very welcoming and informative. they were easy to talk to and listened to my concerns. appt was on time and I felt like they really took the time to speak and explain things to me.

15 July 2025
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Reply from Alpha Hormones

Thank you for your thoughtful review. We're so pleased to hear that you felt welcomed and well taken care of during your visit. Listening to our patients and ensuring they fully understand their care is a top priority for us, so it's wonderful to know that came through. We truly appreciate your feedback and look forward to continuing to support you.

Rated 4 out of 5 stars

I was in and out quickly

I was in and out quickly

8 July 2025
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Reply from Alpha Hormones

Thank you for your feedback! We're glad to hear your visit was quick and efficient. We always aim to respect your time while still providing excellent care. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable. Dr. Tek answers all my questions and is very available. The staff is great.

8 July 2025
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Reply from Alpha Hormones

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with Dr. Tek and our team. We’re committed to being accessible, knowledgeable, and supportive every step of the way. Your trust means the world to us!

Rated 5 out of 5 stars

Everyone was friend and efficient

Everyone was friend and efficient. Thank you and look forward to results.

23 June 2025
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Reply from Alpha Hormones

We're so glad to hear that you had a positive experience with our team! Knowing that you found everyone friendly and efficient truly means a lot to us. We strive to make every visit as smooth and comfortable as possible. Thank you for your kind words, and we look forward to reviewing your results with you soon!

Rated 5 out of 5 stars

Get Healthy Summer 2025

I was very satisfied with this medical office Very Helpful To My Needs

20 June 2025
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Reply from Alpha Hormones

Thank you for your feedback! We're so glad to hear that you felt supported and satisfied with your experience at our office. It means a lot to us to be part of your journey to better health. Here’s to a strong and healthy Summer 2025!

Rated 5 out of 5 stars

My experience has been extremely helpful

My experience has been very professional, extremely thoughtful about my issues and willing to try different approaches to solve my issues.

11 June 2025
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Reply from Alpha Hormones

Thank you for sharing your experience! We're so pleased to hear that you felt supported with professionalism, care, and a thoughtful approach to your concerns. Exploring different solutions together is a key part of what we do, and it's great to know that made a difference for you. We're here whenever you need us.

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