Alpha Hormones Reviews 

512
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the highly knowledgeable and compassionate medical staff for providing thorough, personalized care and making patients feel truly supported and heard during every consultation. Consumers frequently highlight excellent health results, meaningful improvements in daily well-being, and comprehensive treatment plans tailored specifically to individual requirements. Reviewers also note that appointments consistently run on time, while online telehealth options offer wonderful scheduling convenience and efficiency. Some reviewers were not happy with initial system navigation, noting occasional delays in email responses, automated assistant friction, or confusing login steps.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting providers who are exceptionally... See more

Service

Users describe positive interactions with service, highlighting knowledgeable and patient providers who take... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the entire team is very... See more

User experience

People report positive experiences with user experience, highlighting that staff members are knowledgeable,... See more

Product

Consumers find product satisfaction to be high, experiencing steady energy, better moods, and great results... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since joining Alpha Hormones, my life has changed for the better. I can’t recommend them highly enough. Julianne Humason is the absolute best! She makes me feel completely comfortable and truly heard... See more

Company replied

Rated 5 out of 5 stars

Marcus made us feel prioritized, cared for as people, not just patients. He was candid, compassionate, and spent a lot of time with us. He was expert in his area of specialty, and we felt lucky to... See more

Company replied

Rated 5 out of 5 stars

I have nothing but great experiences with Alpha Hormones. My provider, Marcus, is patient, professional, knowledgeable, and very easy to talk to. He answered all of my questions, and I’m seeing great... See more

Company replied

Rated 5 out of 5 stars

Dr. Tek is absolutely a true professional. He listened closely to all my questions and explained everything in detail. FNP Julianne, exactly the same. I will refer all my friends & clients who are... See more

Company replied


Company details

  1. Medical Clinic
  2. also in
  3. Doctor
  4. Endocrinologist

Written by the company

At our medical clinic, our primary mission revolves around revitalizing health and fostering well-being, with a keen focus on advancing hormone therapy and cutting-edge anti-aging medicine. Our comprehensive approach is tailored to address a wide spectrum of age-related issues affecting both men and women. From combating fatigue and managing weight to addressing hair loss, alleviating stress-related symptoms, navigating mental health challenges, and mitigating sleep disturbances and joint discomfort, our holistic program is designed to cater to diverse needs. We understand that each individual's journey toward optimal health is unique, which is why our team of compassionate healthcare professionals is dedicated to providing personalized care. By blending advanced medical interventions with a deep commitment to holistic wellness, we strive to empower our clients to not only reclaim their vitality but also enhance their overall appearance. Through collaborative partnerships and a relentless pursuit of excellence, we endeavor to be your trusted partner in achieving enduring health and radiant well-being.


Contact info

4.8

Excellent

TrustScore 5 out of 5

512 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(512)

160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional customer service

I receive exceptional, compassionate, and understanding customer service.

7 September 2026
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Reply from Alpha Hormones

We’re thrilled to hear that you’ve had such a great experience with our team! Providing friendly, timely, and exceptional care is what we strive for every day. Thank you for choosing Alpha—we’re so happy to have you with us!

Rated 5 out of 5 stars

On time and great staffers!

Great, as always. I’m so happy to have discovered Alpha!

18 September 2026
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Reply from Alpha Hormones

We’re thrilled to hear that you’ve had such a great experience with our team! Providing friendly, timely, and exceptional care is what we strive for every day. Thank you for choosing Alpha—we’re so happy to have you with us!

Rated 5 out of 5 stars

Absolutely fantastic first visit

Absolutely fantastic first visit. Marcus is so thorough and thoughtful. He asks good questions and actually cares. Highly recommend Alpha Hormones!

16 September 2026
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Reply from Alpha Hormones

We’re so glad to hear you had such a great first visit! It’s wonderful to know that Marcus Lee made you feel heard, cared for, and well taken care of. Thank you for your kind words and recommendation!

Rated 5 out of 5 stars

Wonderful!

I have had the most consistent care possible and I appreciate the level of care and professionalism that is always consistent.

14 September 2026
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Reply from Alpha Hormones

We truly appreciate you taking the time to share your experience! It means so much to know that you’ve consistently received the care and professionalism we strive to provide. Thank you for your continued trust and support!

Rated 5 out of 5 stars

they are very nice people

knowledgable staff, friendly, full of ideas, aware of the needed precautions to maintain a healthy life

17 September 2026
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Reply from Alpha Hormones

Thank you for your kind words! We’re glad our knowledgeable and friendly team could provide helpful ideas and guidance to support your health and well-being. We truly appreciate your trust!

Rated 5 out of 5 stars

Alpha Hormones is the place to go!

The staff was courteous! They were on time. Julianne was wonderful and answered all of my questions thoroughly. She was a great listener. Everyone was very professional!

16 September 2026
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Reply from Alpha Hormones

Thank you for your wonderful feedback! We’re so glad you had a great experience with Julianne Humason and our team. We truly appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

The best in service

The best in service

10 September 2026
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Reply from Alpha Hormones

Thank you so much for your kind words! We truly appreciate your support and are delighted to hear that you enjoyed our service. We look forward to welcoming you again soon!

Rated 2 out of 5 stars

New Customer Experience

The AI assistants try and force customers in a direction, live guest service does not respond through email timely. Has not been a great experience up to this point. Alpha Hormones might not be a good fit for me unfortunately.

4 September 2026
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Reply from Alpha Hormones

Joe, we’re sorry our AI assistant felt pushy and that you were left waiting for an email response. We understand how frustrating that is, especially when you’re first getting to know our practice.

Our AI assistant still needs improvement. It’s intended to answer general questions about our practice and direct you to our team for medical advice or questions it can’t answer.

Texting us at 213-334-4111 is usually the best way to reach our team, though you’re welcome to call as well. You can also contact our manager, Natalie, directly at natalie@alphahormones.com. If you’re comfortable, please privately share what you asked the assistant and when you emailed us so we can look into what happened.

Thank you for your honest feedback. We’d appreciate the opportunity to improve your experience.

Rated 5 out of 5 stars

Great customer service

Great customer service, kind, attentive, concerned, and always patient with my questions I’m very satisfied and I have referred a few of my friends already!😊

20 August 2026
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Reply from Alpha Hormones

Thank you for your kind words! We’re so glad you feel heard and supported by our team. Your trust and referrals mean so much to us. We’re always happy to answer your questions! 😊

Rated 5 out of 5 stars

TRULY AMAZING AND HONEST WITH MY CARE

The entire team was very attentive to my needs and more than willing to walk me through their processes. Very impressed with their care and professionalism. I look forward to the care that I will be receiving.

3 September 2026
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Reply from Alpha Hormones

Thank you for your thoughtful review! We’re so glad our team made you feel supported and took the time to explain each step. Your trust means a lot to us, and we look forward to continuing to provide attentive, honest care.

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, and easy to work with!

1 September 2026
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Reply from Alpha Hormones

Thank you! We’re glad our team made things easy and provided helpful answers. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Alpha Hormones Provides Exceptional Care

I recently conducted my bi-monthly HRT follow up meeting with Marcus Lee. As usual, Marcus was extremely thorough and informative. Marcus identified areas where I could continue to make improvements to my overall health, physique, and nutritional goals.

Marcus Lee's knowledge of HRT and the aging population is extraordinary. As a retired first responder, I sustained numerous injuries and experienced the day-to-day aches and pains of a thirty-year career.

However, under Marcus' care at Alpha Hormones, I am now pain free. I'm in great shape and my physique is as muscular as it was, when I was in my twenties! Alpha Hormones is the BEST provider of HRT in Southern California....especially for the 50+ population!

Keith F.

20 August 2026
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Reply from Alpha Hormones

Keith, thank you for your thoughtful review and for your years of service as a first responder! We appreciate your kind words about Marcus and the thorough, informative approach he brings to his work. We’ll be happy to share your feedback with him. Your trust and recommendation mean so much to our team!

Rated 5 out of 5 stars

I trust Alpha Hormones

I trust Marcus Lee and Alpha Hormones to know what I need. I'm pleased with the results and will continue my treatment.

13 August 2026
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Reply from Alpha Hormones

Thank you for your trust and kind words! Your confidence in Marcus and our team means so much to us. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Knowledgeable friendly and helpful…

Knowledgeable friendly and helpful staff.

11 August 2026
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Reply from Alpha Hormones

Thank you for your kind words! We’re glad our team made you feel welcome and provided helpful answers. We appreciate you sharing your experience!

Rated 5 out of 5 stars

Alpha Hormones and it’s staff make it…

Alpha Hormones and it’s staff make it to easy to navigate this process. There all so informative and attentive to your needs.

13 August 2026
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Reply from Alpha Hormones

Thank you for your thoughtful feedback! We’re glad our team made the process easy to navigate and helped you feel informed and supported. Your kind words mean a lot to us!

Rated 5 out of 5 stars

Friendly and efficient

Friendly and efficient. Very knowledgeable about my health issues and didn't rush through like most Dr's do. Im very happy to have alpha hormones in my corner to help me be healthier and live a better life.

14 August 2026
Alpha Hormones logo

Reply from Alpha Hormones

Thank you for your thoughtful review! We’re so glad you felt heard, supported, and never rushed. It means a lot to have your trust, and we’re honored to be in your corner as you work toward better health and quality of life!

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