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Alpha Dental Care Reviews 4

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TrustScore 2.5 out of 5

2.6

Dentist
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Company details

  1. Dentist
  2. Dental Clinic

Information provided by various external sources

At Alpha Dental Care ,statements like:"excellent service in a relaxed personal and friendly environment "have a true meaning! We are confident that our unique patient approach will guarantee you ,outstanding results throughout the whole process of you...

Contact info

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor receptionist

Today we attended my daughters appointment to remove her braces. Journey takes 40 oneway we were 20 minutes early. On arrival we were greeted with a unhelpful rude patronising receptionist with a disgusting attitude towards me and my daughter. She had informed us the appointment is cancelled and we were notified via text which was a lie after fact checked she admitted that we were not informed by text she tried to blame us for this basic error from a dental practise. To the owners of this company you need to train your staff the skills of a receptionist.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

I SPENT OVER $10,000 THERE TO GET…

I SPENT OVER $10,000 THERE TO GET VENEERS. THEY FILED ALL MY REAL TEETH DOWN, VENEERS BROKE ONLY MONTHS LATER. THEY REFUSED TO RE-DO THE WORK OR REIMBURSE ME. NOW I HAVE TO WEAR DENTURES!!!! DO NOT GO!!!!!

5 February 2022
Unprompted review
Rated 5 out of 5 stars

Very caring staff

As a person who is quite afraid to go to the dentist I have to say that the staff at Chester-le-Street are amazing, they know how I feel and are really caring when I visit, Laura is the best dentist I have ever had, she really puts me at ease, I still get nervous when I go but not nearly as much as I used to

6 December 2020
Unprompted review

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