Alpha Capital Group 

I have now had 4 payout requests rejected.

The first 2 were rejected because they claimed I had not completed the required 5 trading days.

I continued trading, met the requirement they communicated, and submitted again.

Then the reason suddenly changed.

This time, they accused me of reverse trading / hedging between accounts.

I reviewed both of my trading histories carefully, and the records show that I was repeatedly taking the same directional trades on both accounts, often within seconds of each other.

Both accounts were frequently LONG together or SHORT together.

That is not a systematic hedge.

Their accusation appears to rely mainly on a very short alleged overlap of around 18 seconds, while ignoring the overall trading history and the repeated same-direction exposure across both accounts.

But there is an even more serious problem.

The account numbers referenced in the compliance analysis they sent me are different from my actual account number

So I am being accused of a serious trading violation, my payout is being rejected, and the analysis sent to justify that decision appears to reference different accounts than mine.

For me, this is extremely concerning.

The sequence is simple:

First: payout rejected for not having 5 trading days.
Then: payout rejected again for the same type of requirement.
After meeting it: suddenly accused of reverse trading.
Now: the compliance evidence itself appears to reference the wrong accounts.

I have requested a full manual review by senior compliance, using the correct account numbers and the complete trading histories.

I have no problem with firms enforcing their rules.

But when money is being withheld, the review process must be accurate, consistent, transparent, and based on the correct account data.

After 4 rejected payouts, changing explanations, and now an apparent account-number discrepancy, I consider the handling of my case extremely unprofessional.

Payment refused after I spent my hard-earned money on Alpha Capital Group challenges.

I passed a new challenge, received a funded account, traded successfully, and qualified for a payout. When the time came to get paid, Alpha refused the payout and reset my account based on activity they linked to older accounts.

I am extremely disappointed with how this was handled and cannot recommend this company to other traders.

My advice: be very careful before spending your money here. Based on my experience, I would avoid Alpha Capital Group and look for alternative prop firms.

Full emails and timeline available.

Umar is a very good and support executive

The slippage has been bad of late. The demo account and the challenge accounts have different trading conditions. I wouldn't recommend this firm

Following up my last review here regarding termination of my account and all services with Alpha Capital Group.
So the risk team responded on my email with another lies. They sent me a report where it shows the other accounts I was apparently part of. But I can see straight away they have wrong informations because under my account it says 'funded' but the account was in phase 2 and I only passed phase 1. So there you go, they won't admit their mistake even I pointed that out. They don't care that they are accusing people of something what is not true. Well at least I got one payout from them from my previous 10k for $40 which I then lost because I didn't know that I need to leave a buffer when I'm requesting payout because apparently the max trailing stop loss never reset. So when payout done I started trading again on it and I had only $200 max drawdown. I hope you guys find my review helpful with decisions you make regarding this prop firm. Like I said previously I had no issues with Alpha until now. So something is definitely going on with them, just be careful.

The team has been responsive and professional throughout. I was particularly impressed when I was contacted for a verification interview by Mr. Usman, who made the process clear and straightforward. He confirmed that I was indeed the one operating the account, and the whole experience felt respectful and efficient, not intrusive at all.
The platform (website and MT5 server) is easy to navigate and I've had no technical issues. Everything I need to trade is accessible without problem.

I requested a withdrawal and it was processed without any problems. The payout arrived on time and the amount was exactly what I expected.

Overall, my experience with Alpha Capital has been smooth and trustworthy. I'd recommend them to anyone looking for a reliable platform.

I only give two stars because they have in fact given me payouts. My recent experience has been one star. To keep it simple I requested a 14k+ payout and they denied it. Not because of how I made the profit but rather because they found 1 example where 3 months prior I had taken 2 trades in opposite directions that overlapped for 24s. Keep in mind that I have requested multiple payouts since this happened and they never mentioned it. But now that they need a reason to deny a large payout they find some tiny infraction that occured months prior and is completely unrelated to the current situation.

Issue no.2 is that they always take longer than advertised to proccess payouts often taking twice as long as its supposed to.

Issue no.3 is that everything was going great until I got funded with a 200k account. They immediately placed me in a restricted category and since then its been a nightmare.

This concludes my experience with them. My advice is to not do business with them and find someone else.

Scam, do not bother.
After passing their 2step eval, they will make up something not to give you your funded account. Their direct funded account rules are unreasonable too.
There's just always something with them

This firm is genuine 😄 and give payout if you follow all the rules

#20686991 they breach my account immediately because of the spread it hits like$4 only and they ianctive my account. Its very worst prop firm!

AlphaCapitalUK design payouts, approve them, then ban accounts right after? 🚩
​1️⃣ Earned over $21,000 in payouts ($10,790 & $10,828 approved on dashboard).
2️⃣ Compliance claims IP violation due to public coffee shop Wi-Fi access.
3️⃣ Submitted full proof of location & public Wi-Fi usage as requested.
4️⃣ Compliance acknowledged receipt on Aug 11 saying it was "referred to relevant staff."
5️⃣ Complete silence & radio silence since.
​Banning legitimate traders for public Wi-Fi overlap after approving a $10k+ payout is unacceptable.
​Please review and respond to my emails.

I had an issue with logging in, so I contacted support, and they helped me within seconds. Pradeep, in particular, was extremely helpful. Overall, an amazing company with amazing people!

Good customer support fast payout over all great experience

Sharma is a real gem - super fast and super helpful. Good experiance with Alpha Capital - Rules are fair. good spread. Good customer service. Still yet to have a payout with these guys so yet to comment on this.

Outstanding Support from Pradeep!

I had an issue that needed quick attention, and Pradeep handled it brilliantly. The resolution was fast, efficient, and completely clear with no follow-up questions needed. I couldn't be more satisfied with the level of service provided. Highly recommend Alpha Capital Group for their top-tier customer support!

Great costumer service, they're flexible and understanding as long as you're a serious and professional trader

Umar was indeed helpful to help with my first purchase account... i will come back for a second review once i have received first payout... Thanks Alpha

Overall, I’ve had a good experience with ACG. The account and payout process have been straightforward, and I’m happy with the service overall. My only area for improvement would be payout processing speed — a slightly faster and more consistent turnaround would make the experience even better.” Nevertheless thanks to the Alpha Team 🔥, special shout-out to David for always sticking out to help

Thank you for helping me choose the challenge.