Cannot get them to do the annual service
Cannot get them to do the annual service as they keep saying that they are only doing breakdowns.
Have called them twice and been fobbed off twice
1 November 2024
Unprompted review
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Good service
Visit arranged promptly. Engineer Mark phoned ahead. Polite, helpful, knowledgeable, quickly sorted the problem.
13 June 2024
Unprompted review
Customer service absolute Trolop
Customer service absolute Trolop
Even the manager a plonker
They laugh when you tell them you children are freezing
AND beware you can’t take the front cover off the boiler an there are no stickers saying do not remove VOID IF REMOVED nothing
Absolute prat’s the lot of them i actually hope the company flops
28 August 2023
Unprompted review
Well done Samantha
Samantha our service engineer was very knoledgeable and was quickly into a noisey changover valve issue. This was an annual service, so over and above what she was here for. Well done Sam.
8 August 2023
Unprompted review
Prompt and Trustworthy
A very reliable company, who have now carried out three services, and always in a prompt reliable manner, just had Nathan servicing this year who was pleasant, and honest and very prompt I would definitely recommend Alpha
2 November 2022
Unprompted review
All went to plan
All went to plan, ANDY phoned 15 minutes before arrival. Serviced the boiler, explained what he had done and advised it was good for a few years yet, and parts are still available if needed.
29 June 2022
Unprompted review
Good Service
Boiler serviced by Adey. Telephoned to confirm arrival time. Very knowledgeable, helpful, and efficient. would recommend
24 May 2022
Unprompted review
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