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Al Mokhtar Optics GOLD Reviews 

67
•
TrustScore 4.5 out of 5

4.6

Sunglasses Store
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Rated 5 out of 5 stars

It was a great experience. Mr Rami at mehatet elraml branch helped us a lot, he listened carefully when I said how I wanted the glasses to be, he showed me a variety of glasses and gave me my time to... See more

Rated 5 out of 5 stars

Menna was really helpful, she helped me choosing the right sunglasses, compared me price differences and even changed my phone when it powered off!

Rated 5 out of 5 stars

Honestly the best optics store I’ve ever dealt with and the best after sales service I’ve had a problem with my glasses and mr.ramy helped me with it . Service and staff 10/10 experience

Rated 5 out of 5 stars

My experience is always satisfactory , Mr Mohamad Hussien was so helpful as I had a certain issue to b solved , quality of products are great and the team is so helpful and supportive Thanks for ong... See more

Company details

  1. Sunglasses Store
  2. also in
  3. Glasses Store
  4. Optician

Written by the company

Established in 1956, Al Mokhtar Optics GOLD has become a revered name in the eyewear industry, embodying a legacy of excellence and innovation. With over six decades of expertise, we have curated an exceptional range of premium sunglasses, eyeglasses, and ophthalmic lenses that surpass the stringent standards set by the USA, Canada, UK, and Europe. At Al Mokhtar Optics GOLD, our mission is clear: to provide our customers with not only superior vision but also unparalleled style and sophistication. Each pair of glasses in our collection is a testament to our unwavering commitment to quality and craftsmanship. From the finest materials to the most intricate details, every aspect of our eyewear is meticulously designed and executed to perfection. What truly sets us apart is our dedication to offering an experience that goes beyond mere functionality. We understand that eyewear is a reflection of one's individuality and personality, which is why we offer a diverse range of styles to suit every taste and preference. Whether you're seeking the latest trends or timeless classics, you'll find something to elevate your look at Al Mokhtar Optics GOLD. Our premium sunglasses not only shield your eyes from the sun's harmful rays but also make a bold fashion statement. Crafted with precision and attention to detail, each pair exudes luxury and sophistication. Our eyeglasses, on the other hand, are not just about improving vision – they're about enhancing your overall aesthetic and confidence. In addition to our extensive collection of eyewear, we also offer bespoke services to cater to the unique needs of our customers. Our team of skilled opticians and sales reps are dedicated to helping you find the perfect pair of glasses that not only complements your face shape and features but also reflects your personal style. At Al Mokhtar Optics GOLD, we believe that everyone deserves to see the world with clarity and elegance. That's why we strive to make premium eyewear accessible to all, without compromising on quality or craftsmanship. Experience the difference with Al Mokhtar Optics GOLD, where luxury meets functionality, and style knows no bounds. Visit us today and discover why we are the preferred choice for discerning eyewear connoisseurs worldwide.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

67 reviews

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4.6

All reviews

(67)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

The place is really amazing

The place is really amazing, and the collection is very large with all the latest styles. Honestly, every pair of glasses looks great—there isn’t a single one I didn’t like! I was very happy with the service and the overall experience. The staff were friendly and professional. Special thanks to Esraa for her kind and excellent service!

2 May 2026
Unprompted review
Rated 1 out of 5 stars

One of the worst experiences with…

One of the worst experiences with optics shops I have ever dealt with either inside or outside Egypt. I purchased sun glasses from them on first of January, went home and changed my mind as didn’t like how it looked on me, I had to travel to Cairo so I left it in home and went I came back, went to the store to return it on the 8th of January, first they mentioned that I am not able to return it just replace, then said we will return but we have to bring it to the lap first to check and validate that “ it is not used” !!! Nothing mentioned about that in their policy and it is CLEARLY VISIBLE that the sun glasses is not used by Naked eye. So be aware that in case you needed to return something because you didnt like it or changed your mind.

9 January 2026
Unprompted review
Al Mokhtar Optics GOLD logo

Reply from Al Mokhtar Optics GOLD

Thank you for taking the time to share your experience.

We appreciate the opportunity to clarify.

We would like to assure you that our return and exchange policy is applied consistently to all customers.

For eyewear, returns are subject to a standard quality inspection by our lab to confirm that the item has not been worn or altered. This step is in place to protect hygiene standards and ensure fairness to all customers, and it applies even when the product appears unused to the naked eye. It's how we keep our stock fresh and unused for all customers, you included.

Please note that your request was not refused; rather, it was processed according to our internal validation procedure before completing the return. We sincerely apologize for any frustration or inconvenience this caused, especially during your travel schedule.

We value your trust and would welcome the chance to resolve this matter.
Thank you again for your feedback.

Rated 5 out of 5 stars

Smooth experience, friendly staff

Just wanted to say a big thank you! I bought my glasses from your branch in El Raml Station and I’m really happy with both the quality and the service.

The staff were kind and helpful, and the whole process was smooth and quick. I’ll definitely recommend you to others.

Best regards,
Mohamed Sultan

2 May 2025

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