Banner for Alltricks

Alltricks Reviews 

220,416
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fabulous. Competitive prices. Extremely fast delivery. I ordered 2 x 250w Powermore batteries at 11.00am on Friday and received them in our shop at 11.00am Saturday. I highlt recommend this company f... See more

Rated 5 out of 5 stars

Good range of cycle helmets in stock, and well priced. Also a great range of delivery options including Express delivery. Very happy again with Alltricks.

Rated 3 out of 5 stars

Il ne m'a pas était possible de cumuler 2 promotions, celles du produit et celle de l'abonnement suite à un appel mail. Il faut que je paye la promotion de l'abonnement à part. Dommage

Rated 5 out of 5 stars

Recently I stuffed up an order. Alltricks did their part to fix my mistake perfectly. The situation was resolved quickly and efficiently. I’ll continue to shop here based on service quality alone. The... See more

Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Running Store

About Alltricks

Written by the company

Alltricks est spécialisé dans la vente de matériel et d’équipement pour le vélo, le running et l’outdoor. Depuis 2008 vous retrouvez sur Alltricks un large choix de pièces vélo, de vélos complets et d’équipement pour toutes les pratiques outdoor (VTT, BMX, Route, Running, Trail, Randonnée etc.) parmi les plus grandes marques (Shimano, SRAM, Garmin, Nike etc.). Alltricks a aussi pris le virage de l’électrique et vous accompagne dans l’achat d’un vélo électrique ou d’un VTTAE.

Notre offre de produits permet à tous les sportifs, qu’ils soient débutants ou compétiteurs mais aussi à toute la famille (large choix de vélos enfants, de draisiennes et de textiles), de s’équiper.

Notre univers running vous surprendra avec une sélection des meilleures marques du marché.

Commandez sur Alltricks c’est également bénéficier du conseil de nos experts, de facilités de paiement de la livraison en 24h en France et dans de nombreux pays européens

Alltricks – Spécialiste vélo, running et outdoor !

Written by the company

Intégralité du catalogue en stock

Sur Alltricks, nous proposons à la vente uniquement les produits dont nous disposons en stock. Notre gestion en temps réel vous assure un départ de votre colis le jour même si votre commande est saisie avant 15h. (les commandes validées après 15h le vendredi sont expédiées le lundi.) Votre service clients Alltricks

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

220K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(220,416)

19,406 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Misleading “Free Shipping” Offer on Alltricks’ German Website

On the German version of the website, the navbar says: Werden Sie Alltricks+-Mitglied – Kostenloser Versand (“Become an Alltricks+ member – Free shipping”). I became a member expecting free shipping, but it turned out to be unavailable. I contacted customer support and explained the issue. They said the offer is only valid in France and sent me a screenshot of their terms and conditions. I asked why “Free shipping” is displayed at the top of the German page. They acknowledged it as an issue and agreed to issue a refund. I sent a reminder, but haven’t received a response yet.

16 September 2025
Unprompted review
Alltricks logo

Reply from Alltricks

Hello,

I have just approved the refund of €9.99 to your PayPal account.

We apologize for this error in information.

Delivery is not free for this product. This is due to the packaging volume of the product in your basket.

We have updated this information in the terms and conditions on the website.

Thank you for your understanding.

Kind regards,

Thierry

Rated 1 out of 5 stars

Worst store ever! Scammers!

Worst store ever! They don't even care about customer and the law.

I made my order at 29/09/2025 and still not received it. I have the legal right to cancel order and receive refund becuse i won't wait and waste my time anymore

Europa EU (website) Law said next:

Missing delivery

If you don't receive your goods within 30 days, or within the agreed time, you should remind the trader giving them an additional, reasonable time limit to deliver. For example, if the trader has informed you that your delivery is delayed by a week because of problems with his suppliers you should consider giving him that extra week.

If the trader still doesn't deliver within the extended deadline then you're entitled to terminate your contract and be reimbursed as soon as possible. You don't have to give the trader extra time if they refuse to deliver or when an agreed delivery period is essential, for example, if you need the goods for a specific event, such as a dress for a wedding, and you have informed the trader of this in advance.

Their support agent said i need to wait until 03/11/2025 then she said wait until 07/11/2025 and todays she said need to wait until 18.11.2025

Their actions is illegal. Store don't even care about consumer rights and the law.

I will goint to Police to fill complaint and i will fill complaint to European Consumer Centres Network - ECC Net

Stay away from them if you would not to have same problem like me.

Worst store ever i see before!

7 November 2025
Unprompted review
Alltricks logo

Reply from Alltricks

Hello,

After reviewing your account, I note that the person in charge of your file never received the documents requested for the delivery dispute. You never wanted to send them.

Without these documents, we were unable to proceed with the carrier after opening an investigation into the non-receipt of your first order for a Garmin watch worth €1,299.99.

There is a procedure for this type of case. We must follow it.

Following receipt of your complaint regarding non-receipt of your parcel, which was lost, we issued a refundable credit note on 12/11/2025.

Kind regards,

Thierry

Rated 1 out of 5 stars

Sorry, never again.

Unfortunately, I'm surprised by the good reviews. I've been waiting for a jersey for a month now. Very frustrating. Unfortunately, a simple exchange process has been very complicated and not customer-friendly. Lack of and poor communication by the team, as well as insufficient transparency and the long wait for a response are the main points of my criticism. Also the partner (Siroko) wasn’t able to deal with a single delivery.

Edit: I got the money back, actually I wanted the Jersey. Now the option is "...doesn't deliver in your country." and the Jersey is out of stock.

28 October 2025
Unprompted review
Alltricks logo

Reply from Alltricks

Hello,

We are sorry to hear that you have encountered a delivery issue with one of our partner sellers.

We hope you are able to find another jersey.

Kind regards,

Thierry

Rated 4 out of 5 stars

satisfaction

bj apres mise au point alltricks nous a donne satisfaction a notre probleme qui maintenant resolu merci Alltricks et a bientot

16 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look