All Things Tennis Reviews 

1,523
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent product range, competitive prices, and the high quality of items received. Many highlight the fast and efficient delivery service, with orders often arriving promptly, sometimes even next-day, and always well-packaged. The overall service is frequently described as first-class, with people appreciating the smooth ordering process and helpful support, even when external delivery issues arose. However, some customers also noted issues with missing items or receiving incorrect products in their orders.

What people talk about most

Product

People report positive experiences with products, praising the great quality and competitive prices, with... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the super quick and... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers expressing satisfaction with the... See more

Price

Reviewers highlight positive aspects of price, consistently finding them to be great, competitive, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been to the store, where the guys are super-helpful and now I've shopped on line and it's just as good. Excellent range, great prices, great shipping and delivery. It's our absolute first port... See more

Rated 5 out of 5 stars

Highly recommend All Things Tennis. They often say a brand or company is defined by how it responds to a problem. When DPD and Royal Mail caused an issue with my racket delivery, the ATT team, notably... See more

Rated 5 out of 5 stars

There’s loads of online options when starting out and buying a Padel racquet.. it can be a bit much! Save yourself the clicks, go to ATT.. they were the cheapest amongst its competitors and also provi... See more

Rated 5 out of 5 stars

My experience with ATT has been very positive. I ordered the Babolat Pure Aero 98 racquet for my son's birthday. Initially they sent the wrong Babolat (not the 98), but I spoke to their team about 3.0... See more


Company details

  1. Tennis Store

Written by the company

The UK's leading online tennis shop, we are proud to be an independent business run by tennis experts. Enjoy free next working day delivery and string upgrade offers! All enquiries contact: help@allthingstennis.co.uk number - 0330 133 1378 We have stores in Windsor and London if you'd like to visit us!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 51% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,523)

245 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely happy with the service…

Extremely happy with the service delivery time.

6 March 2026
Unprompted review
All Things Tennis logo

Reply from All Things Tennis

Hi Imran ,
Thanks so much for the 5★ review – we really appreciate your support! Glad you’re happy with everything 😊

Rated 1 out of 5 stars

order never arrived - company no response

I have ordered a tennis racket, the email confirmation shows that it will get delivered on 17 March. But it's 27 March and still no news or updates from them or Fedex. The company doesn't respond to my emails and can not be reached on their phone number. I feel I have been scammed by them. Really disappointed

27 March 2026
Unprompted review
All Things Tennis logo

Reply from All Things Tennis

Hi Myrte,

We’re sorry to hear that FedEx was unable to deliver your parcel. Our records show that the order was dispatched successfully and tracking is available to confirm this.

However, as a gesture of goodwill, we have issued a full refund for your order. The funds should now be back in your account, depending on your bank’s processing times.

Rated 4 out of 5 stars

Scratched tennis racket frame

Ordered a tennis racket but it arrived with a scratched frame. I emailed and then had to call three days later, when I was told it would be dealt with the same day.

The next day I received a reply with a DPD return label, and after dropping it off, a replacement was sent quickly at no extra cost. Could've been handled quicker but happy with the outcome.

26 March 2026
Unprompted review
Rated 2 out of 5 stars

Poor customer service

My Padel shoes arrived quickly However they are too small and I needed a returns label. 2 emails sent no reply and have phoned a number of times no one answers. Very disappointing.

23 March 2026
Unprompted review
All Things Tennis logo

Reply from All Things Tennis

Hi Melanie,

Thank you for your message. Unfortunately, we don’t offer free returns and are therefore unable to provide prepaid return labels.

You can find full details of our returns and refunds policy here: https://allthingstennis.co.uk/pages/returns-refunds

If you have any further questions, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

lovely website and racket

lovely website and racket. The delivery speed is insane, definitely recommend

26 March 2025
Unprompted review
All Things Tennis logo

Reply from All Things Tennis

Hi Shanqi,
Thanks so much for the 5★ review – we really appreciate your support! Glad you’re happy with everything 😊

Rated 1 out of 5 stars

10 MORE DAYS OF SILENCE

It has now been another 10 days from my previous review & I am still awaiting an outcome on my missing item.

This is by far the worst possible company i have ever dealt with and am now going through my bank to claim a refund.

Shocking.

19 February 2026
Unprompted review
All Things Tennis logo

Reply from All Things Tennis

Hi Ryan,

We dispatched your order and DPD have confirmed that it has been delivered. You can view the tracking details here:
https://track.dpdlocal.co.uk/parcels/15976928784501*21232

As you’ve advised that the items were not received, we have issued a full refund for your order as a gesture of goodwill.

We can also see that a chargeback has been raised on your end. As the refund has already been processed, we will be responding to this accordingly.

If you have any further questions, please let us know.

Rated 5 out of 5 stars

Excellent service and fast delivery

Excellent service and fast delivery. Will use again.

16 March 2026
Unprompted review
All Things Tennis logo

Reply from All Things Tennis

Hi Michael,
Thanks so much for the 5★ review – we really appreciate your support! Glad you’re happy with everything 😊

Rated 5 out of 5 stars

Ordered a new reel of strings

Ordered a new reel of strings , really happy with service , been using them now for the last 12-18 months wouldnt go anywhere else

27 February 2026
Unprompted review
All Things Tennis logo

Reply from All Things Tennis

Hi Tim,
Thanks so much for the 5★ review – we really appreciate your support! Glad you’re happy with everything 😊

Rated 5 out of 5 stars

Quick delivery / Great response

Quick delivery, great response from Team when i made enquiries. Very well packaged. Much more responsive and helpful than other so called "leading" rackets sellers

18 February 2026
Unprompted review
All Things Tennis logo

Reply from All Things Tennis

Hi Zuberul ,
Thanks so much for the 5★ review – we really appreciate your support! Glad you’re happy with everything 😊

Rated 5 out of 5 stars

Very nice store

Very nice online store, quick delivery and good price. Even better, there's a new shop coming to Wimbledon and I've already got my racket restrung. Well done.

5 March 2026
Unprompted review
All Things Tennis logo

Reply from All Things Tennis

Hi Sean,
Thank you for the kind words! Delighted to hear everything arrived quickly and smoothly – we really appreciate the feedback.

Rated 5 out of 5 stars

Great service

I recently ordered strings and Tennis Rocket from All Things Tennis and was amazed at the timely service. Items were delivered in a couple of days. In general, they have an excellent selection of goods for tennis enthusiasts. I will use this shop again for sure.

5 March 2026
Unprompted review
All Things Tennis logo

Reply from All Things Tennis

Hi there,
Thank you for the kind words! Delighted to hear everything arrived quickly and smoothly – we really appreciate the feedback.

Rated 5 out of 5 stars

I’ve had a great experience ordering from ALL THINGS TENNIS

I’ve had a great experience working with All Things Tennis. They have been extremely helpful whenever I’ve needed to sort out bulk orders for padel rackets. The entire transaction and sales process has always been smooth, efficient, and well organised.

A special mention to Jessi, who has been fantastic to deal with. She is always very polite, responsive, and goes above and beyond to make sure everything is handled properly.

Highly recommend All Things Tennis for their excellent service and professionalism

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Easy and seamless purchase

Easy and seamless purchase. I think I found the best online price here. My order arrived in top condition within 2 days. The owner/founder also reached out to check in. Great personal touch!

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Spot on

Speedy delivery, everything well packaged. Used the restring service for a new racket, I thought that would really hold up delivery but it was done in a day. ATT will be my go to place for me and kiddos.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Lovely Racket for Birthday present.

Ordered a tennis racket chosen by my granddaughter who plays tennis for her school, a birthday present.
Delivery and packing ,excellent.
I'm sure she will be very pleased with it in a few days time. It is light and well made. Will be pleased to order from here again.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Great selection of items

Great selection of items, good price points, informative website and speedy delivery (although the time slot that Fedex provided wasn't accurate). Would definitely recommend!

6 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look