Allround365 Reviews 

148
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, most reviewers were unhappy with their experience overall. Many people frequently reported issues with payment, often being asked to pay upfront for services that were either not delivered or felt overpriced. Customer service was a significant point of dissatisfaction, with many finding staff rude, unhelpful, or difficult to communicate with regarding their concerns. Reviewers often felt that the service provided was inadequate, with engineers sometimes appearing incompetent or failing to resolve issues, leading to unresolved problems or unnecessary charges. However, some customers also noted positive experiences, praising the professionalism and knowledge of certain engineers. These people often highlighted efficient and effective work, with problems being resolved quickly and to a high standard, sometimes at a fair price.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with some customers expressing satisfaction with prompt... See more

Staff

Customers consistently note ambiguous experiences with staff, with many praising the professionalism,... See more

Price

Users describe ambiguous interactions with price, with many reviewers expressing significant dissatisfaction... See more

Payment

Clients share negative opinions on payment, primarily expressing dissatisfaction with the requirement for... See more

Customer service

People report negative experiences with customer service, citing issues such as unreturned calls, being... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Boiler for vulnerable aged adult broke down. Called in the company. They demanded payment of £150 before agreeing visit, which I paid. Engineer said over 25 years old, listed a number of faults and... See more

Rated 1 out of 5 stars

Very disappointing experience. An engineer came out and spent around 10 minutes inspecting my boiler, then charged me £154 just to tell me that a part needed replacing. No repair was actually... See more

Rated 1 out of 5 stars

Absolutely rubbish! Charged £154.80 - guy didn’t test anything just knocked on bits of the boiler. Said would cost too much to fix so get a new one. Thank goodness we got a British Gas advisor ou... See more

Rated 1 out of 5 stars

Honestly the worst experience I've ever had with tradespeople. Mariusz came very late and identified the problem with my windows not opening. I then called back for a second appointment and each time... See more



Contact info

2.6

Poor

TrustScore 2.5 out of 5

148 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

(148)

85 reviews in the last 12 months

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Rated 1 out of 5 stars

Expensive, poor communication, slow.

1) First visit engineer was 2 hours late, but no communication so I was left hanging around waiting 2) Lack of communication was constant. I had to chase them constantly to find out what was happening 3) they took weeks to refix a bathroom door handle 4) incredibly expensive, £290 to fix a bathroom door

10 April 2024
Unprompted review
Rated 1 out of 5 stars

Stay away

I had a plumber coming over 31 January for a leak coming from the shower. The drains are hidden behind a metal plate so I assumed the metal plate would be taken off to see where the leak was coming from. Instead, the plumber just sealed the metal plate so the water couldn't come out. When I questioned this, his broken English was so bad I didn't understand a thing but hey, I assumed I was the stupid one so I just accepted his explanation that it was all fixed now. Well, that only lasted a few weeks; now water is protruding out of the metal plate again, so obviously, there's something wrong. I contacted the company who got back to me saying the plumber did fix the problem... I asked if another plumber could come and have a second opinion, but the company never got back to me. So this is NOT a serious company. Do not use it.

31 January 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this company.

Do not use this company.

Paid the call out fee up front. Originally booked for same day, it was delayed by the company to the following day.

Plumber arrived late in a small hatchback and wanted to charge an additional £241 for the job (which needed a £18 pipe).

We refused so the plumber(?) left; he had no spares in his hatchback.

27 March 2024
Unprompted review
Rated 1 out of 5 stars

Horrendous experience - do not use

Horrendous experience - paid for the first hour upfront. Then at end of job, they insisted this was not to be deducted from the total charge (despite saying it would be the day before) and the plumber refused to leave. Felt threatened in my house, and had to call the police before he would go.

22 March 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely never use scammersLook at the scammers.

Absolutely never use scammers. We lost a lot of money. These people come to visit and ask for half the deposit to sell it. We were in a hurry and found out that 9 fraudulent companies were being used at the same time. They use bankruptcy and fraud every time. The scammer is Polish and you should know that your family in Poland will be in danger. If you are a scammer reading this, you will regret it greatly.

三合會

20 March 2024
Unprompted review

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