Communication was good and quick, though I received a mail stating that the subscription will be due again after I've cancelled it
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm going to be honest I did not find it helpful at all for me at this point in time maybe later down the track I'll try it again but for now it's a no thank you
Uceey and Escalation Team helped me a lot in my situation, because I am in lowest situation of my life right now.
I find this online shopping will ease all your shopping experience as it is a hassle free , with no inconvenience travelling needed, you can do shopping in the comfort of your home and it wont t... See more
4.1
Great
102 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well done Alero!
Alero has contacted me to inform me about the status of the case I have raised and I am so glad that it was urgently processed. Thank you so much.
16 January 2025
Unprompted review
Good service
Good service and Emily was patient and answered everything I asked for.
10 January 2025
Unprompted review
They credited me 3 times with different
They credited me 3 times on same day and can't reverse it
9 January 2025
Unprompted review
Issue resolved
8 December 2024
Unprompted review
I find this online shopping will ease…
I find this online shopping will ease all your shopping experience as it is a hassle free , with no inconvenience travelling needed, you can do shopping in the comfort of your home and it wont take so much of your time
If you find issues or trouble, you can easily access their costumer service online snd happy to help you of any problem and they sct in prompt &if you have worries they are very accommodating esp the SUPERVISOR of ESCALATION Team _ Sir Marshall and his person Mr. Josef who personally assist Me.
Tyvm to both of you Sir's _ for your prompt action to the issues ive face snd assisting me personally and solve the issue _ you are kind hearted understanding my personal & worries_
Tyvm for working hard in your good company and your kindness goes along way_ Helping is virtue! I have a good experience and i value people like you and thanks to your great company that rise helping and giving ease to many costumers
Again tyvm, i greatly appreciate your help to Me
Regards_
6 December 2024
Unprompted review
Good service.
2 December 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.