Allison Homes Reviews 

Heather was very helpful, had fantastic knowledge of the product and processes. Above all, she was very warm and friendly! Thank you, Heather

Tracy welcomed us warmly, showing us around the show home and letting us see one of the homes for sale. She answered all our questions, including those about part exchange and assisted buying. Finally, she promptly emailed us some paperwork. We came away knowing what we would have to do, to purchase one of the lovely homes on offer.

Good customer service

BE WARNED! Frampton Gate development. In just over a year we have had far too many issues that need to be resolved, a particular staff member has been mostly proactive in addressing these, however the volume of short cuts, poor quality finish and missed items should not be happening. 3 front doors due to damage and ill fitting, 3 hobs due to electrical fault issues, 2 fridge freezers due to first one just stopping working after a few weeks, 2 downstairs toilets due to faulty pan not flushing correctly, 3 room wall thermostats stopped working, badly scratched glazing units. Extractor fan ducting left lying on top of loft insulation. Some of these items have been resolved and some are on a list to be resolved. Plot signed off for handover when building regs not fully complied with, missing ground pipe for rain water soakaway, x2 missing gutter downpipes, wrong size extraction ducting for hob extraction hood deeming manufacturer warranty void (it has been agreed the cooker hood will be replaced, quite rightly so) missed half height tiling in a bathroom, floor underneath carpet in living room uneven and left with rubble on top, had to chase for the “home pack” completed end of March but no home information pack provided until November! If this sounds more like a review for what was Larkfleet Homes and their very poor reputation for quality it’s because Allison Homes rebranded what was Larkfleet Homes. The level of inconvenience and interruption to daily lives has been totally unacceptable. We did plan on investing in 2 further properties however after a few months of moving in we had no intentions of buying another Allison Homes branded property. I’m quite sure Allison Homes will post a reply to this, however whatever they have to say or apologise for it will in no way justify the volume of issues handed over in the property for us to deal with, if it was any other item being purchased in the UK it would have been returned to the seller for a full refund or replacement!

Having moved to Norwich not knowing anyone in the area, we are thankful to have met two of the loveliest people, George and Liam. They have been very helpful and supportive. Nothing is too much for them. They go above and beyond and we are very grateful that we have met them at Allison Homes. They have been so friendly and welcoming and we really do feel at home now!

The gentleman who we met was very welcoming and accommodating. He took the time to show us a few properties regardless of the fact we hadn’t booked an appointment.

I needed to move house on a tight timescale, and from meeting Sean in the Sales Office at end of Jan, to moving into my new home at King’s Meadow in March, I’ve had a really positive experience with Allison Homes. I honestly didn’t think I’d be in on schedule, but everyone on the team was so helpful in pushing my purchase forward. A special mention to Richard, the Site Manager, whose team are friendly and respectful on site, and to Chloe, Customer Experience Manager who, with Richard, personally guided me through the house checklist on move in day. They’ve both cheerfully dealt with any queries I’ve had over recent weeks. I’d say the follow up service from this Developer has been exemplary and has exceeded my expectations. I’d a couple of small questions/issues and a few decoration ‘snags’ after move in, but Rob Bedford’s standard of finish was meticulous. The design and overall finish of the home is good, and I particularly appreciate the quality fixtures and fittings esp in bathrooms. As a first time purchaser of a new build property, I was a bit nervous about the process, but can honestly say I’ve felt really well looked after. Chloe has checked in regularly, also Tareena in Allison Homes main office helping take care to make sure I’m happy and settling in. 100% recommend Allison Homes to anyone thinking of a new build purchase.

Charlie at St Mary’s Chase has been so helpful the past weekend (a bank holiday weekend too!) at helping us find our dream first home!

As first time buyers, she took the time to show us our options and explain thoroughly the process and guided us the whole way through!

I visited twice on the same day to show my parents the property too because I was so impressed and unlike other developers, I didn’t feel rushed to make a decision! I can’t thank her enough for how helpful she has been and I’m so excited to move into my new home in the next few months😊

Great customer experience, several options offered with a well detailed presentation.

The lady was very pleasant & really made an effort to help despite not having houses available to view that were in our price range.

Annabelle was very friendly and informed us of the plots and types of houses and when they would become available. We also discussed part exchange. She answered all our questions and asked if we had any more to ask. We are interested in a plot and is going to keep us informed when it becomes available. We have visited several housing developments and Annabelle was the best we've spoken to. She is a real asset to Allison Homes.

Very happy with our new home at Corby Glen. Great location, well- thought put house design, high quality specification and construction and very good value. Purchase process and minor snagging work all handled very efficiently. We’ve been particularly impressed by how everyone at Allison homes has been really keen to make sure we’re satisfied with our purchase - and we definitely are!!!

I would like to thank the team for the after sales service we’ve received since moving to the kings meadow development. Tareena from the customer service team and Rob Bedford have gone the extra mile to ensure all the minor issues were dealt with in a professional manner to the highest standard.

Sales man was very friendly and not pushy. Expected hard sell but felt very relaxed and everything explained and questions answered

Superb quality build to view and Charlie the sales negotiator is superb to deal with very knowledgeable and very pleasant.

The Allison homes sales agent, Tanya, was very helpful and knowledgeable with the property I was interested in and went out of her way to help. She answered any and all questions I had regarding the properties I looked at.
I would thoroughly recommend a visit to Wootton Grange.

It was first appoint of the day out of many. Charlie was very friendly in discussing options and timeline. We got a chance to view show home with ample amount of time. Location seems have nice view.

Great experience, turned up with no appointment m, was very well looked after and showed two houses.

Very impressed with the them both, we just need to sell ours now.

I was trying to get a Deed of Variation signed by a Director, CEC Tereena Page went Above and beyond to make sure this was organised for me, keeping me in the loop on the progression and i had the hard copy in my hand signed within less than 48 hours from my first contact, she really had my best in heart i cant thank her enough!! Thanks also to Legal Alex and Deborah. Adam the Director was also a gentleman, and came to make sure all was good when i arrived on site, thank you sooo much Tereena!!! Kirsty M xx

Tanya fitted me in for an appointment on the same day and took the time to answer any questions I had about the properties I was interested in. She was very friendly and welcoming. Thanks!