Alligator of Sweden Reviews 

917
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting how sharp the blades are and how quickly their items arrive. Many consumers also appreciate the convenience of easily ordering replacement parts to keep their favorite kitchen tools running smoothly for many years. However, some customers also noted unexpected customs fees and import taxes charged by carriers upon delivery. A few other people also felt that the website ordering process for specific part sizes and grid inclusions was occasionally confusing. Others mentioned that certain plastic components could feel a bit fragile during heavy use.

What people talk about most

Product

Customers had positive experiences with product, noting that it is very well built and works easily.... See more

Quality

Reviewers mention positive feedback about quality, praising the durable materials and sharp blades that make... See more

Delivery service

People report positive experiences with delivery_service, frequently highlighting the remarkably fast... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting both frustration and... See more

Price

Consumers find price to be ambiguous, experiencing a wide range of costs and unexpected fees. While some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast shipping of the product. However, missed reading the part about custom duties. Was surprpised by that. Maybe put that in bold for customers overseas ordering parts. Also, ordered the wrong co... See more

Company replied

Rated 5 out of 5 stars

So good that we can replace parts of our Alligator chopper rather than replacing the whole appliance! We also had really good tracking information for our replacement parts! All round, total... See more

Company replied

Rated 5 out of 5 stars

We have ordered alligator chopper n it really works great.. very efficient n sharp blades. In our accessories order, we got a wrong size chipper blade so I wrote mail to Mr Mathias regarding that n co... See more

Company replied

Rated 5 out of 5 stars

Our order came earlier than expected, the quality was excellent and it fit perfectly! Our friends and family have asked about our chopping tool because it looks so different from the plastic ones! We... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Household Goods Wholesaler

About Alligator of Sweden

Written by the company

Alligator of Sweden 🇸🇪 – The Original Patented Vegetable Chopper Since 2001

Alligator of Sweden is a premium Swedish kitchenware brand specializing in original patented vegetable choppers, mandoline slicers, and professional kitchen prep tools. Founded in Sweden over 20 years ago, Alligator has grown to serve more than 5 million customers in homes and professional kitchens worldwide.

We build around one core idea: make food preparation faster, safer, and more consistent. Every Alligator product is engineered — not just designed — to deliver repeatable, precise results under real kitchen conditions, day after day, year after year.

Our blades are crafted from premium 301-grade South Korean stainless steel, cold-rolled for superior edge retention and long-term rigidity. Unlike mass-produced kitchen gadgets, Alligator products are based on original patented engineering — ensuring precise, uniform cuts every time, with no knife skills required.


What Makes Alligator Different

  • Original patented design – not a copy, protected by Swedish patents since 2001
  • Interchangeable blade grids – switch between 3x3 mm, 6x6 mm, and 12x12 mm cuts
  • One-press chopping system – consistent cubes, sticks, and slices in seconds
  • Safe by design – hands stay above the blade zone at all times
  • Dishwasher safe – dedicated cleaning grid removes residue in seconds
  • Built to last – genuine replacement parts available for blades, pushers, and collector boxes
  • 2-year warranty included on all products
  • Free worldwide shipping on every order

Our Most Popular Products

Alligator Stainless Steel Chopper 3094
The professional-grade 3-in-1 chopper built entirely in stainless steel. Designed for daily use and high-volume prep. The last chopper you will ever need to buy.

Alligator Black Edition Chopper 3002B / 3008B
The classic original chopper in a sleek black finish. Trusted by millions for fast, consistent vegetable prep with interchangeable blade grids.

Alligator Mandoline Slicer 6080
Professional mandoline slicer with adjustable thickness settings and a protective hand guard for safe, precise slicing every time.

Replacement Parts & Accessories
We stock genuine replacement blades, pushers, and collector boxes for all models — because a quality tool should last a lifetime, not end up in landfill.


Who Is Alligator For?

Alligator is the ideal kitchen tool for:

  • Home cooks who want faster, stress-free meal prep
  • Busy families preparing meals every day
  • Meal-prep and health-conscious eaters
  • Professional chefs and restaurant kitchens
  • Anyone who values quality, durability, and sustainability over cheap disposable gadgets

Why Customers Trust Alligator

With over 20 years of experience, 5+ million customers served, and a commitment to long-term product support through genuine spare parts, Alligator of Sweden stands behind every product we sell. We offer a 2-year warranty and free worldwide shipping on all orders — because great kitchen tools should be accessible to everyone, everywhere.

Our customers consistently highlight fast and reliable delivery, durable long-lasting construction, consistent cutting results, and real time savings in everyday cooking.


🛒 Shop the full range at: alligatorsonline.com
🔪 Best-selling choppers: alligatorsonline.com/collections/alligator-choppers
⚙️ Replacement parts: alligatorsonline.com/collections/replacement-parts

Alligator of Sweden AB · Swedish engineering since 2001 · Free worldwide shipping · 2-year warranty · 5 million+ customers


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

917 reviews

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Asks customers to review

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Replied to 77% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(917)

155 reviews in the last 12 months

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Rated 4 out of 5 stars

Great in the end!

When I ordered replacement collector baskets, I thought I was getting the right ones, but when they arrived they did not fit. So I sent an email to ask how I could return these and get the correct ones. Over the course of several days, I sent several emails, a message on their chat on their website, and tried to find out how I could return the wrong ones and get the right ones. I didn’t want to spend money on mailing them back because I knew it would be expensive until I knew exactly where to send them. After several days of no replies, I finally heard from them. But by that time I had given up and had simply ordered a whole new unit for over $100. Then suddenly out of nowhere, the correct sized collectors arrive and I get a message that I should just keep the wrong ones.

Now, all this was very nice of them to do, I was not aware that replacement collectors were being shipped to me, and in the meantime, I had ordered a new unit. Now I don’t really need that new unit, but I don’t want to spend a lot of money shipping it back so I will just keep it.

So in the end I got the right collector baskets, but not before I spent a lot of money getting a brand new one

25 May 2025
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Reply from Alligator of Sweden

Hi!
Thank you so much for taking the time to share your experience. I truly appreciate your patience and persistence in trying to reach us—I completely understand how frustrating the lack of response must have been, especially when you were simply trying to resolve an honest mistake.

I’m very sorry that we didn’t get back to you sooner and that the delay led you to order a whole new unit unnecessarily. That’s absolutely not the experience we want our customers to have, and I understand how disappointing it must have felt at the time.

While I’m glad the correct collector baskets eventually made it to you and that we could at least save you the return shipping cost, I completely recognize that it would have made a much bigger difference if things had been clearer and faster from the beginning.

We’re currently working on improving both our communication and our return/exchange process to avoid this kind of situation in the future. Your feedback is not only heard but very helpful.


Thank you again for your understanding, and for sticking with us.

Warm regards,
Mathias

Rated 5 out of 5 stars

I Love my stainless steel Alligator

The stainless steel Alligator is of exceptional quality. It's extremely versatile and, thanks to its various inserts, extremely versatile. I only put the plastic lid in the dishwasher. The device itself and the inserts are very easy to clean under running water. It's a good idea to have the Alligator handy in the kitchen. I use it several times a week.

24 April 2025
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Reply from Alligator of Sweden

Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your stainless steel Alligator and making great use of its versatility. It's great that you've found it easy to clean and a helpful tool in your kitchen—exactly what we aim for. We truly appreciate your support and thoughtful feedback. Happy chopping!
//Mathias

Rated 5 out of 5 stars

Good customer service

After reaching out to customer service, my problem was quickly resolved. Great service!

30 May 2025
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Reply from Alligator of Sweden

Thank you for your kind words! We're so glad to hear that our customer service team could help you quickly. Your satisfaction means a lot to us, and we’re always here if you need anything. Thanks again for your support!
//Mathias

Rated 5 out of 5 stars

The fact that I could actually purchase…

The fact that I could actually purchase all the necessary parts for my Stainless Alligator. And the price was reasonable, without additional shipping. Shipping was a little delayed as I suspect my small package of the rubber kit was so small, that it got ignored or neglected a few extra days after the projected delivery date.

19 May 2025
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Reply from Alligator of Sweden

Thank you for your honest and detailed feedback! We're happy to hear that you were able to find all the necessary parts for your Stainless Steel Alligator at a fair price—and with no extra shipping costs. We do apologize for the slight delay in delivery and appreciate your understanding. Sometimes smaller packages can unfortunately be held up in transit. We're grateful for your patience and support!
//Mathias

Rated 5 out of 5 stars

Great product!

I cook alot and therefore prep alot. The Alligator has cut prep time in half. Onions, potato and garlic, chopping is a snap! Like that the Alligator does not take up too much space, is easy to use, clean and love the box catcher! Thank you for a great product!

21 April 2025
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Reply from Alligator of Sweden

Thank you so much for your wonderful review! We’re thrilled to hear that your Alligator has made prepping quicker and easier—especially with all that cooking you're doing! It’s great to know you’re enjoying the compact design, easy cleanup, and the catcher box too. Your kind words truly mean a lot to us. Happy cooking!
//Mathias

Rated 5 out of 5 stars

So easy !!

I was much easier than I thought it would be, it seems to have improved since the last time I ordered

14 May 2025
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Reply from Alligator of Sweden

Thank you for your feedback! We're so glad to hear that your experience was easier than expected and that you've noticed improvements since your last order. We’re always working to make things better, and it’s great to know those efforts are paying off. Thanks for sticking with us!
//Mathias

Rated 5 out of 5 stars

Customer service was excellent and…

Customer service was excellent and despatch was quick, fantastic company

13 May 2025
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Reply from Alligator of Sweden

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our customer service and that your order was dispatched quickly. Your support means a lot to us—thanks for being a fantastic customer!
//Mathias

Rated 5 out of 5 stars

Great shopping experience

Speedy delivery to UK and high quality product.
Overall, a great shopping experience and would 100% recommend. Free gift was an unexpected bonus thank you. 😊

10 May 2025
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Reply from Alligator of Sweden

Thank you for the fantastic review! We're so glad to hear your Alligator arrived quickly in the UK and that you're happy with the quality. It's wonderful to know you had a great shopping experience—and we're thrilled the free gift was a nice surprise! 😊
Thank you for the recommendation and your support!
//Mathias

Rated 5 out of 5 stars

Replacement grid for stainless steel Alligator chopper

Easy to order and pay. Item arrived very promptly from Sweden to UK. Good communication.

9 May 2025
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Reply from Alligator of Sweden

Thank you for your great feedback! We're happy to hear that the ordering process was smooth and that your Alligator arrived promptly in the UK. It’s also great to know our communication met your expectations. We truly appreciate your support!

Rated 3 out of 5 stars

Be careful how you ship it. Was charged 69.00

I love your product. Its a great machine and save my team so much time. That is extremely important in a professional kitchen.
Here is where is the problem is. When I ordered it said free shipping. I got an invoice from Fed-X for 69.00 which is double the amount for the replacement parts I ordered. I did not need the express shipment so I was upset when I got charged for the shipping. That is my only big issue. Your product is excellent.

3 May 2025
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Reply from Alligator of Sweden

Hi Richard,
We pay for the shipping, so I don't know why you've been charged 69.00. I've sent FedEx an e-mail requesting some answers and explanation. I'm sure you're going to change the review to 5 stars when we're done with this issue :) //Mathias

Rated 1 out of 5 stars

The chopper is just horrendous

The chopper is just horrendous. My wife and I used it on onions and about 1/3 of the onion used got stuck in the chopper. The problem wasn’t about the waste of the onion, it was much more so about now having to spend 15 minutes picking out the onion from the chopper. I had to used a crab pick to get it out. We tried a different size with the chopper but the same issue occurred. What a waste of $200.

3 April 2025
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Reply from Alligator of Sweden

The Alligator Chopper includes a specially designed cleaning grid that makes it easy to remove any small pieces that may get stuck on the pusher. If anything gets lodged between the blades, simply rinse the chopper under lukewarm tap water and use a dish brush to clean it gently.

For best results, it's important to use a quick, firm motion when chopping. Pressing down slowly can make the process much harder, while a swift, confident chop helps the blades cut cleanly through the produce and reduces the chance of anything getting stuck.

Rated 3 out of 5 stars

Hidden shipping/duty/taxes

I was not aware there would be an additional cost for delivery with Fed Ex and was charged another $23 to get my package. Not impressed this should be mentioned that there is duty and taxes on top of original shipping charge.

1 May 2025
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Reply from Alligator of Sweden

Dear Kelly,
We inform on our Home page that Canada charge duties, this is not our fault, we pay for the shipping costs. Local duties are not included in our online prices.

Rated 5 out of 5 stars

Items that were 100% correct

Received rather quickly items that were 100% correct - of course it would be nice if those would be sold somewhere in Helsinki, Finland

23 March 2025
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Reply from Alligator of Sweden

Thank you for the great feedback! We're glad your items arrived quickly and correctly—just as they should. We appreciate your suggestion about availability in Helsinki and will definitely keep that in mind as we work to expand access to Alligator products. Thanks again for your support from Finland!
//Mathias

Rated 5 out of 5 stars

Impressive

Incredibly quick answers to email questions, and great solution. Thanks Alligator!

21 April 2025
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Reply from Alligator of Sweden

Thank you so much for your kind words! We're happy to hear you had a great experience with our customer service and that we could help with a good solution. We truly appreciate your support—thank you from all of us at Alligator!

Rated 5 out of 5 stars

I like the new design of the bowl

I like the new design of the bowl. I have had to order 2 before this last order. This is definitely better as I was done with them if these cracked as easy.

25 March 2025
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Reply from Alligator of Sweden

Thank you for your honest feedback! We're really glad to hear you like the new bowl design—it means a lot to know the improvements are making a difference. We completely understand your frustration with the older versions and are happy this one is holding up better. Thanks for giving Alligator another shot—we’re here to keep earning your trust!
//Mathias

Rated 5 out of 5 stars

Love this food processor

Love this food processor.
Wore out the original .25 in. blade set. The replacement set gives it more life.

8 April 2025
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Reply from Alligator of Sweden

Thanks for the 5-star review, it means a lot to us! It's great that you appreciate that we keep replacent parts :)
//Mathias

Rated 5 out of 5 stars
Alligator of Sweden logo

Reply from Alligator of Sweden

Thank you for your kind words!
We’re thrilled to hear that you are happy with your Alligator product. Your satisfaction means the world to us!
//Mathias

Rated 5 out of 5 stars

Delivery within 10 days total…

Delivery within 10 days total satisfaction.

29 March 2025
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Reply from Alligator of Sweden

Thank you for your feedback!
We’re happy to hear that you are fully satisfied and that your delivery arrived quickly. We look forward to serving you again in the future!
//Mathias

Rated 5 out of 5 stars

Great experience and good experience

Easy to order and great delivery very happy

29 March 2025
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Reply from Alligator of Sweden

Thank you for your kind feedback!
We’re so glad to hear that you found the ordering process easy and that your delivery went smoothly. Your happiness is our greatest reward!
//Mathias

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