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Allianz Ireland Reviews 

743
•
TrustScore 4 out of 5

3.8

Insurance Company
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Review summary

Created with AI, based on recent reviews

Considering 577 reviews, reviewers had a great experience with this company. Customers frequently find the pricing competitive and offering great value, often noting it as the best available. Many reviewers appreciate the straightforward and easy-to-use online experience, including efficient processes and clear explanations. People also highlight the helpfulness and professionalism of the staff, describing interactions as pleasant and efficient. However, some customers also noted difficulties with the website, experiencing issues with logging in, navigation, or completing processes online. Conversely, some people mentioned experiencing long wait times, unhelpful or rude staff during phone calls, and difficulties understanding agents. A few other people also felt that the service was unhelpful regarding policy changes, claims processing, or specific benefits like courtesy cars.

What people talk about most

Service

People report ambiguous experiences with service, with many customers expressing satisfaction with the... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the professional, efficient,... See more

User experience

Consumers find the user experience to be positive, with many praising the speed and ease of processes, such... See more

Price

Customers consistently note positive experiences with price, frequently mentioning competitive rates and good... See more

Website

Users describe ambiguous interactions with the website, with some reviewers finding it easy to navigate and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

If you try to pay your renewal online in advance of the renewal date and you enter your card details wrong once, it blocks future payments for 24 hours. I contacted customer support in the interim but... See more

Company replied

Rated 5 out of 5 stars

Love Allianz good customer service and competitive prices and wonderful competitions but yet to win something! Nice to dream about something luxurious! Like a trip to Wimbledon my ultimate dream…. Hav... See more

Rated 5 out of 5 stars

I dealt with a customer service representative called Hannah who was very efficient and knowledgable about my query. She dealt with my query in a very timely manner, explained everything in great deta... See more

Rated 5 out of 5 stars

I have been with Alliance Ireland for many years and find them very competitive. The customer service is really good with pleasant and helpful staff. Paperwork is extremely quick to arrive if you choo... See more

Company details

  1. Insurance Company

Written by the company

At Allianz we offer car, home and pet insurance to our customers directly. We are one of the largest insurers operating in more than 70 countries worldwide. We have been operating in Ireland for over 100 years now, with a team of over 600 people that look after over 500,000 customers.

Contact info

3.8

Great

TrustScore 4 out of 5

743 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(743)

582 reviews in the last 12 months

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Rated 1 out of 5 stars

I'm trying to get car insurance for a…

I'm trying to get car insurance for a new car. When doing it online the website is a horrible joke and wouldn't allow me to finalise the process at the very end it told me to call the company which I did. I have worked in contact centers for years. I called them and an Indian woman answered the call immediately when I told her the issue she was annoyed that she had to do the process with me. She later on duiring the process asked me a question I didn't understand her I then asked her to repeat herself which just made her more agitated and annoyed. This interaction alone I'll never use this company again. If you are going to outsource your call centers to other countries just so you can save money atleast have the dignity to make sure your employees are competent enough to do the job.

9 July 2026
Unprompted review
Allianz Ireland logo

Reply from Allianz Ireland

Hi Adam,

Thank you for your message and we truly apologize for the inconvenience you have experienced. If you would like to email me your contact and policy details to marketing.communications@allianz.ie and I can get one of our customer service representatives to look into this for you or if you would like to log a formal complaint.

Kind regards,
Ally.

Rated 5 out of 5 stars

Allianz Ireland is legit

Allianz Ireland is legit. Won a pair of GAA Football tickets to see Dublin vs. Kerry in the Semi-Finals at Croke Park yesterday (Sun. 12th of July 2026). There was also the Junior Final between London and USGAA. It was my first time ever at Croke Park. Twas an unforgettable experience. Totally epic!!

12 July 2026
Unprompted review

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