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3.0

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Three weeks with out hot water in my…

Three weeks with out hot water in my bathroom for us to wash are hands came out Monday this week to replace the cartridges in the taps even though asked for the ro be replaced three weeks ago for 12 hours later my taps broken again when trying to make contact with them was told to reach out to my insurance

29 July 2024
Unprompted review
Rated 5 out of 5 stars

New boiler installation

Asked Pete to come and quote for boiler installation after ours stopped working. He arrived for the appointment on time and ran through everything that would be needed for our new boiler, such as a smart controller. We had received quotes from other companies that had not even mentioned this requirement. He ran through all of our warranty options and explained the process of installation, commissioning and registration to us. When Pete came to do the work he was very tidy and friendly and explained what was happening as he went along. He was also very conscientious and patient with our rescue boy who likes to check people out who enter the house. Pete worked in a clean and tidy way and did not cause us any worries whilst doing the work. Once the work was complete, we had a small issue with the thermostat the next day and Pete came to resolve the issue within the hour of my phoning him. I am very pleased to have found Pete and given him the work and will be calling on him again, once the boilers' annual service is due next year. Highly recommend Pete, we found him to be an open, honest, respectful and friendly person.

6 March 2021
Unprompted review

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