AllfoundReviews 

616
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Considering 361 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with their orders, frequently stating that items never arrived or were delivered to incorrect addresses. People also expressed dissatisfaction with the product quality, noting that items often did not match their descriptions or advertisements, and some products were completely non-functional. Furthermore, consumers found the response time from the company to be very poor, with many emails and messages going unanswered, leading to difficulties in resolving issues or obtaining refunds. However, some customers also noted positive experiences with the products, praising their stylish design, good quality, and effective functionality. A few other people also felt that the delivery was quick and tracked, and that the items received were as described.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and accuracy. Many customers praise products as... See more

Order

Customers consistently note negative experiences with order fulfillment, with many reporting that their... See more

Quality

People report ambiguous experiences with quality, with many customers expressing satisfaction with products... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers praising fast shipping,... See more

Response time

Consumers find response times to be negative, with many reviewers reporting a lack of human interaction and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The dragon hanging bead earrings have a bold and stylish design. Lightweight, eye-catching, and perfect for adding a unique touch to outfits. Great customer support too.

Company replied

Rated 3 out of 5 stars

I have recently bought unisex non-slip barefoot shoes through Allfound and am thrilled with my purchase, these are great quality! I will be ordering more in the near future.

Company replied

Rated 3 out of 5 stars

I have been sourcing products from this company for several years now, and I cannot recommend them enough. The product quality is consistently excellent and meets our high standards every time.


Company details

Written by the company

Allfound is a small but cutting edge company dedicated to delivering and offering the coolest new items in one place. We have a goal to offer our customers the best products with the best quality and the best services. We use innovative chemistry with modern design technology to consistently set the standard for modern toys, glass, electronics, tools, batteries and phone accessories.


Contact info

2.0

Poor

TrustScore 2 out of 5

616 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(616)

333 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is an absolute scam

This is an absolute scam. Despite numerous emails to customer service and providing delivery address details item still not delivered. They have taken money from my account but sent me no product. Avoid ordering from them at all costs!

14 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Nicola

We have reported your problem to our Customer Service Team and they will reply to you. Please notice that we will contact your email that left in the order.

Best regards

Rated 1 out of 5 stars

allfound the pitts

already placed a review so this is an update they have asked again for more information which i have sent, no response, they just send an automated response if i dont here i will flood face book everytime i c the advert with bad review. sort it our

11 November 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi

We really appreciate you pointing this out, and I'll pass your feedback to our product team. We are take your reply very seriously and will supervision of our employees with higher requirement. We value our customers' satisfaction and their opinion on our service, products, ordering process, and more.

We have reported your problem to our Customer Service Team and they will reply to you. Please notice that we will contact your email that left in the order.

Best regards

Rated 1 out of 5 stars

No order confirmation

Placed an order for £31.98. Credit card payt accepted. Immediately received a “welcome to Allfound” email. However, never received an order confirmation. Sent web message and email but heard nothing. Am reporting payt as scam to credit card company but have to wait 30 days without a delivery date.

29 November 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Paul

We are a real and can be trusted shopping site. For any problem you have met, we will help you to solve it try our best.

We have reported your problem to our Customer Service Team and they will reply to you. Please notice that we will contact your email that left in the order.

Best regards

Rated 1 out of 5 stars

My mistake didn’t check reviews

My mistake didn’t check reviews. Ordered a CarPlay plug in for my car. Received an email saying it had been delivered. IT Hadn’t. Asked for proof of delivery got an automated reply from clientlink tracking company who then wanted my card details to charge me
A Scam ? Any way my advice don’t touch them. Auto Answer] this is the reply I got
This is an automated answer to a frequently asked question
Dear customers,

Thanks for writing! ! !
Track delivery. 👇👇👇
Delivery date is approx. 7-14 days after delivery.
You can track the status of your shipment using the link below.

If you have not received your package for more than three weeks, please contact us

Change or cancel your order. 👇👇👇
Please write "Change" or "Cancel" on the title so we can check your order status immediately. We will try our best to process your message as soon as possible

10 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Karl

I understand your concerns, we are not robots. Sometimes we reply guests for many same problem.

The trustpilot account “Karl Purves” is the only information we can see here. Could you please provide more informations to help us?

Best regards

Rated 1 out of 5 stars

Scam company!

Scam company!! Disgusting nobody ever order. Said order was delivered but when you click on tracking it’s been put to a safe place in London completely opposite 665 miles away from where it was meant to be delivered. The email to enquire is an automated address!! Stay well clear

10 December 2025
Unprompted review
Allfound logo

Reply from Allfound

hi Vikki

We are sorry to hear that you are not satisfied with shipping time. According to the footer of the website, total time will be 10-25 working days, processing time and Delivery time.

Could you please provide your order number or the name of the recipient?

Best regards

Rated 1 out of 5 stars

wwII aircraft advent calendar

I bought my son the wwII aircraft advent calendar. The priduct is not as described - neither historically accurate nor museum quality. The planes look nothing like advertised. Neither are they hangable. Emails to customer service just get automated responses of FAQs

The reply below is a standard one written to everyone. This is my first (and last!) order so not many orders on my account!!

1 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi rh

There are many similar orders if we only search by your Trustpilot account. Could you please give us more informations, such like the name of the recipient, phone number?

Best regards

Rated 1 out of 5 stars

Awful advent calendar

I ordered the World War II advent calendar with it promising to be display worthy, great quality model airplanes. My son opened this on the 1st of December and the planes are nothing like the images advertised. They are bent rubber that does not return to intended shape and seriously lack the detail advertised. I expect AI was used or a completely different product to advertise.
I have now contacted the company 3 times explaining I am dissatisfied and want them to rectify however I have received no replies other than an automated reply. I would not recommend - in fact I would avoid ordering anything from all found.

1 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Ellie

We sincerely apologize that the product did not meet your expectations based on our advertisements. Our goal is to provide accurate information about our products, but we recognize that individual experiences may vary due to many factors.

The trustpilot account is the only information we can see here. Could you please provide more informations to help us?

Best regards

Rated 1 out of 5 stars

The chocking device I received from…

The chocking device I received from this company is a fake the suction doesn't work properly don't buy one from them

9 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi

We are sorry to hear that you are not satisfied with product.

There are many similar orders if we only search by your Trustpilot account. Could you please give us more informations, such like the name of the recipient, phone number?

Best regards

Rated 1 out of 5 stars

Item not as depicted / advertised no…

Item not as depicted / advertised no instructions and no returns label. Like everyone else i should have checked trust pilot first avoid this company

8 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Lynn

We sincerely apologize that the product did not meet your expectations based on our advertisements. Our goal is to provide accurate information about our products, but we recognize that individual experiences may vary due to many factors.

We have reported your problem to our Customer Service Team and they will reply to you. Please notice that we will contact your email that left in the order.

Best regards

Rated 1 out of 5 stars

WWII Aircraft Advent Calendar

WWII Aircraft Advent Calendar - extremely poor quality

WWII Aircraft Advent calendar is advertised as below on your website:

"FEATURES
Vintage-Inspired Craftsmanship: This 2025 Advent showcases high-quality craftsmanship combined with authentic colors, creating an inviting ambiance through its weathered tones and historical liveries, making it perfect for elevating your home's holiday spirit this year."

and

"Realistic Aviation Collectibles: This Aircraft Calendar Advent includes 24 intricately designed miniature fighter planes pendant showcasing authentic liveries and markings, enabling enthusiasts to celebrate their passion while building a collection that enhances any festive setting."

Like others have found, the quality of the items is extremely poor. There is no intricate design and no authentic liveries or markings.

Hugely dissapointing and feel completely ripped off.

For me the cost of the calendar and the shipping came to £23.98 and have emailed asking for a refund but no reply to date.

I saw this product on social media and feel like I’ve been scammed.

1 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Fitzjohn

We strive to make quality items that meet and exceed customer expectations and are sorry to learn that your experience wasn't positive. We do hope you give us another chance in the future so that we can demonstrate the level of quality our customers can expect from us.

Could you please provide more informations to help us?

Best regards

Rated 1 out of 5 stars

Shoddy product , no where close to description

I bought the ww2 aircraft advent calendar and I was hugely disappointed and embarrassed giving it to my son. The aircraft did not look like the picture on the advert at all. It was unpainted , unrecognisable as a particular aircraft, and the wings were all bent up from being in the box. I think it is very misleading from the online shop. Having spent £19.99 on it , I was expecting much more. They do not respond to emails and their website product reviews are clearly fake.

1 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi caroline

We are sorry to hear that you are not satisfied with product.

We have reported your problem to our Customer Service Team and they will reply to you. Please notice that we will contact your email that left in the order.

Best regards

Rated 1 out of 5 stars

Scam company

Ordered drain cleaner, delivery took over 4 weeks (wasn't made aware at time of purchase that it was being supplied from outside the uk), and when it arrived it turned out to be absolutely useless! Customer support is non existent, no replies to emails sent, simply a case of they take the money and just don't seem to care from there on in!

3 October 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi D A

We really appreciate you pointing this out, and I'll pass your feedback to our product team. We are take your reply very seriously and will supervision of our employees with higher requirement. We value our customers' satisfaction and their opinion on our service, products, ordering process, and more.

Could you please give us more informations, such like the name of the recipient, phone number?

Best regards

Rated 1 out of 5 stars

Terrible company don’t buy

I’ve just went on your tracking page, it says my item was delivered to ANNAN in Scotland, that’s 80 miles away from where I stay IN Motherwell, your device is absolutely terrible and I won’t be ordering from you again. I wish I could give you a minus score

6 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Robert

We strive to make quality items that meet and exceed customer expectations and are sorry to learn that your experience wasn't positive. We do hope you give us another chance in the future so that we can demonstrate the level of quality our customers can expect from us.

Could you please give us more informations, such like the name of the recipient, phone number?

Best regards

Rated 1 out of 5 stars

Delivered to incorrect address

Unfortunately I didn't check trust pilot before placing my order. My order was delivered to an incorrect address as shown on the tracking system. Belfast in Ireland not Suffolk in the UK! Not sure how such a error happened. As with other customers iv only received an automated response. My advice, shop elsewhere.
Order No. allfound-3328150
Tracking No. ZHPHD251117806933ML

4 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi customer

We are so sorry to heard that you are not recevied the package. Sorry for this situation, we need to check the shipping status for you with our logistics department. Could you please give us more informations, such like the name of the recipient, phone number?

Best regards

Rated 1 out of 5 stars

Ordered a toy 17/11/25 still not…

Ordered a toy 17/11/25 still not recived, terrible service

17 November 2025
Unprompted review
Allfound logo

Reply from Allfound

hi Ashley

We are sorry to hear that you are not satisfied with shipping time. According to the footer of the website, total time will be 10-25 working days, processing time and Delivery time.

Could you please provide your order number or the name of the recipient?

Best regards

Rated 1 out of 5 stars

Choking Device

Item ordered from an advert on Facebook.
Company telephone number +44 (0)2035984222 is no longer in service
Website doesn’t allow contact.
Luckily I paid via a credit card.
Buyers Beware of the obvious SCAM

29 November 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Stuart

We cannot find the order by your trustpilot account "Stuart". The name is the only information we can see here. Could you please provide more informations to help us?

Best regards

Rated 1 out of 5 stars

Leave Alone

Placed order on 15/11/2025 and have not received package as yet 4/12/2025. Mailed customer support a while back got an automated response telling me nothing but gave me a tracking code which actually tracks f.all. Mailed again 2 days ago and as yet no reply from customer services. Not recommended.

15 November 2025
Unprompted review
Allfound logo

Reply from Allfound

hi William

We are sorry to hear that you are not satisfied with shipping time. According to the footer of the website, total time will be 10-25 working days, processing time and Delivery time.

Could you please provide your order number or the name of the recipient?

Best regards

Rated 1 out of 5 stars

Very disappointed

Took an absolute age to arrive which wouldn't have been so bad if the planes in the advent calendar had been as advertised. Cheap plastic. No markings on planes. Very disappointing. Wouldn't use this company again.

1 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Silver

We are sorry to hear that you are not satisfied with product. Could you please provide more informations to help us?

Best regards

Rated 1 out of 5 stars

WWII Aircraft Advent Calendar

WWII Aircraft Advent Calendar - extremely poor quality

WWII Aircraft Advent calendar is advertised as below on your website:

'FEATURES
Vintage-Inspired Craftsmanship: This 2025 Advent showcases high-quality craftsmanship combined with authentic colors, creating an inviting ambiance through its weathered tones and historical liveries, making it perfect for elevating your home's holiday spirit this year.'

and

'Realistic Aviation Collectibles: This Aircraft Calendar Advent includes 24 intricately designed miniature fighter planes pendant showcasing authentic liveries and markings, enabling enthusiasts to celebrate their passion while building a collection that enhances any festive setting.'

The quality of the items is terrible with rubbery plastic, generic moulding and they don’t even fit into the date windows so they’re bent. This isn’t even the quality I would expect for a product meant for a 2 year old so you can imagine how disappointed my 17 year old is. There is no intricate design and no authentic liveries or markings.

I purchased this in good faith and good time but for obvious reasons didn't open until the 1st of December. I am embarrassed that I purchased this for my son who is now disappointed with no advent calendar.

The cost of the calendar and the shipping totalled £20.98 and have emailed asking for a refund but no reply to date.

I saw this product on social media and feel like I’ve been scammed. If the quality of the rest of the products from this company are the same, I guess their customer service department are very busy!

1 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Geoff

We strive to make quality items that meet and exceed customer expectations and are sorry to learn that your experience wasn't positive.

We have reported your problem to our Customer Service Team and they will reply to you. Please notice that we will contact your email that left in the order.

Best regards

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