Alleynscleaning Reviews 

66
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have been using Alleyns Cleaning Company for years, and I honestly cannot recommend them highly enough! ⭐⭐⭐⭐⭐ Jeylan, the owner, is absolutely fantastic — professional, reliable, friendly,... See more

Rated 5 out of 5 stars

Best clean we have ever had! We had our house cleaned recently at an exceptional standard. I have never experienced a cleaner with such high standards and high expectations of themselves and their wor... See more

Rated 5 out of 5 stars

I had Alleyns clean for us for nearly 5 years when in West Dulwich and I would recommend them. Our cleaner Iruka was amazing, lovely trustworthy and very hardworking. When she was on holiday Jeylan ar... See more

Company replied

Rated 5 out of 5 stars

I booked a last minute cleaner who actually turned up ahead of time, she was so thorough and even cleaned my oven (definitely not part of her job), when she was down she asked me to walk through the... See more

Company details

  1. Cleaning Service
  2. Commercial Cleaning Service

Information provided by various external sources

Alleyns Cleaning company has been up and running for over 9 years. We are renown for the 3 areas we take great pride in which are, Communication- We provide a 24 hour communication service via text or telephone to suit the clients convenience, our friendly and intimate customer service is built through management as Jeylan is always first point of contact, making it easier to monitor each booking ensuring the client is completely happy with the service they are paying for. Staff- Our cleaners have been carefully selected ensuring there is a sense of trust, good communication and through our training and previous experience we guarantee youll always receieve a high standard of cleaning. Your peace of mind- We also source our cleaners via word of mouth which again gives the client confidence and peace of mind. We offer a meet and greet session also before you book your permanent cleaner to ensure you are completely at ease. We are proud to say 80% of our clientele has been built through recommendations and this is a reflection of our hard work and consistent service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

66 reviews

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4.8

All reviews

(66)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

I have been using Alleyns Cleaning Company for years, and I honestly cannot recommend them highly enough! ⭐⭐⭐⭐⭐

Jeylan, the owner, is absolutely fantastic — professional, reliable, friendly, and always makes sure everything is running smoothly. The manager is also brilliant and has always been incredibly helpful, responsive, and professional.

The whole team consistently does an amazing job, and I know I can trust them to take care of my home to a really high standard. Their attention to detail is excellent, and it’s such a pleasure coming home to a spotless, fresh and beautifully clean house.

After using Alleyns Cleaning Company for so many years, I wouldn’t consider using anyone else. They provide an excellent service and genuinely care about their customers.

Thank you to Jeylan, the manager and the whole team for the consistently fantastic service over the years! Highly recommended! ❤️

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Professional service

Professional service, great cleaning done at my house. Any concerns I had were addressed by management immediately.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently hired this cleaning company…

I recently hired this cleaning company and was genuinely impressed with the quality of their service. From the moment I booked, their communication was clear, professional, and friendly. They arrived on time and came fully equipped, which made the whole process smooth and stress-free.
The attention to detail really stood out—every surface was spotless, and they didn’t miss the small things that are often overlooked. My home felt fresh, organized, and noticeably cleaner than it has in a long time. It’s clear they take pride in their work, its not easy to find a good cleaning company.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently used Alleyns Cleaning and…

I recently used Alleyns Cleaning and was really impressed with the level of service from start to finish. The team were professional, punctual, and paid great attention to detail. Everything was left spotless, and you can tell they take real pride in their work.
What stood out most was how reliable and easy they were to deal with—clear communication, no hassle, and they delivered exactly what they promised. It made the whole experience stress-free.
I wouldn’t hesitate to recommend Alleyns Cleaning to anyone looking for a thorough and trustworthy cleaning service.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great cleaner

We have had a great, very reliable cleaner for a few years. Easy to deal with and when our usual cleaner is on holiday we are provided with someone else who is always good. Thank you!

13 April 2026
Unprompted review
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Reply from Alleynscleaning

Thank you so much for taking the time out to leave a review I am so happy you are pleased with the service provided.

Rated 5 out of 5 stars

Fantastic company

Fantastic company, friendly staff very trustworthy and reliable. I have used them several times and have never been disappointed. Would definitely recommend Allen's as I don't take having people in my home lightly but I felt so comfortable with friendly cleaners I've had.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

I booked a last minute cleaner who…

I booked a last minute cleaner who actually turned up ahead of time, she was so thorough and even cleaned my oven (definitely not part of her job), when she was down she asked me to walk through the house and confirm if I was happy with the cleaning. I was so impressed I gave her a tip that matched her hourly rate. I’ve never been disappointed with the service I receive. Massive thank you to Alleyns, by far the best residential cleaning company.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Professional cleaners

Professional cleaners, listen to needs of client , punctual, thorough cleaning and always friendly. Highly recommend.

1 August 2024
Unprompted review
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Reply from Alleynscleaning

Anahita thank you so much for leaving this review this means a lot to us

Rated 1 out of 5 stars

Terrible experience

Terrible experience, constant changes in timing and just no staff availability on a consistent basis. Business is just about moving.

9 May 2024
Unprompted review
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Reply from Alleynscleaning

Hi Shafiq,
We are sorry your second booking didn’t work out you was pleased with the first clean which is why you returned. However you changed the day several times we were back and forth with you securing the day then changing and understood life can be hectic at times, we did all we could to accommodate the changes then finally secured a day. Sadly my cleaners son fell sick she however didn’t cancel your clean but explained she will be in later than expected we communicated with you every step of the way, and gave you an explanation. I do understand the time being moved must have been frustrating but unfortunately some things are out of my hands and the cleaner did all she could. You wasn’t happy about this and text threatening to pay what you see fit and if she doesn’t come today you will leave a negative review. As a manager I felt it was best not to put the cleaner in a position were she has left her sick child, organised childcare, clean for you and take the risk of you not paying the hours she carried out so I decided to pull the cleaner out and provided you with a alternative cleaning company.
My priority has to be holistic, clients and the cleaners I didn’t think your threat was fair and just wasn’t prepared to put the cleaner at risk of not being paid.
Once again I am sorry for the experience you had but the cleaner and I did all we can.
Kind regards,

Rated 5 out of 5 stars

The service was above and beyond

The service was above and beyond. The team excellence of solving of a very tricky situation by keeping their spirits high, left us with a sparkling home we had rented.

9 July 2022
Unprompted review
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Reply from Alleynscleaning

Dear Guler,

We are so glad we were able to continue the job regardless of the circumstances and help you both. The team are willing and will always go the extra mile.

We appreciate your feedback so much.

Many thanks,
Jeylan

Rated 1 out of 5 stars

Charged £470 for an end of tenancy…

Charged £470 for an end of tenancy clean. Only work done was cleaning the oven, fridge and dusting some of the surfaces. Everything else appeared untouched.

8 June 2022
Unprompted review
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Reply from Alleynscleaning

Good morning Anna,

I am very sorry you weren’t happy with the end of tenancy clean carried out, I can assure you the team members of 4 including a supervisor cleaned the whole house, they were there all day. As explained the team needed more time but we could not get hold of you I called you personally several times and text also, I didn’t want to authorise extra time as it already cost you over £400 as it was a 5 bed.
Anna you mentioned in the text that a few areas were missed and said it would take an hour to go over so I’m sorry your complaint has the wrong information, small companies like us rely on reviews so I have to state this. I can assure you the team definitely covered the full clean.

However take on board some areas were missed.

Our complaint procedure was carried out, I replied immediately and tried to arrange for the supervisor to return the following day to rectify the areas missed this was declined as you said you had done it yourself.

I feel we had done all that we could to address your concerns at the time.

Once again sorry for the inconvenience caused with the missed areas. The supervisor was there to over see the job and I will ensure this doesn’t happen again.

Many thanks,

Jeylan Flemming

Rated 5 out of 5 stars

Excellent service

Excellent service. Punctual, friendly & most importantly SPOTLESS! Keep up the good work guys ⭐️⭐️⭐️⭐️⭐️

17 November 2021
Unprompted review
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Reply from Alleynscleaning

I’m glad you are happy Fitz, thanks for taking the time out to leave a review for us.
Jeylan

Rated 5 out of 5 stars

Fantastic cleaning company

Alleyns team have been friendly, professional and have listened to what I required. My cleaner is extremely diligent and always in time. She takes on board any requests. We are very happy with the service.

2 November 2021
Unprompted review
Rated 5 out of 5 stars

Jeylan and her team are the real deal…

Jeylan and her team are the real deal hands down. My first gamble Jeylan was the right one. I haven't turned back since.

The value that she provides shows in her work. This shows she's taken the time to equip and train her staff to a level that the market needs

If you haven't service, give it a go!
It only takes one time to see the proof.

4 October 2021
Unprompted review
Rated 5 out of 5 stars

Great and reliable service

Great and reliable service and Jeylan is goes out of her way to support you with your needs and takes time to understand what is required. Thank you Alleyns cleaning!

25 September 2021
Unprompted review
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Reply from Alleynscleaning

Good morning,

We are so pleased you are happy thank you so much for taking the time out to share your feedback.

We appreciate it so much.
Jeylan

Rated 5 out of 5 stars

Thorough, diligent, respectful cleaning

Jeylan was able to provide a fully equipped team of 3 cleaners within the hour for a spring clean 2 days later. The team was punctual, hard working, friendly & respectful. They have done a proper spring clean and it has really made a difference - the wood work is really gleaming. I'd never have done such a thorough clean myself & I now know there are no spiders lurking behind the sofa. I wouldnt hesitate to use them again.

23 June 2021
Unprompted review
Rated 5 out of 5 stars

We would highly recommend and will be using the team again

We have not had a cleaning service before, so we were not sure what to expect. I was incredibly impressed with Alleyns Cleaning from start to finish. I made a request for a short notice spring cleaning service and Jeylan took great pains to find something for us that worked at short notice. Natalie was utterly brilliant and did such an incredible job. I was able to leave her to and I came home to the most immaculate flat I have ever seen. Very thorough, everything was gleaming and felt incredibly clean - well beyond our own abilities! I would highly recommend and will be using the team again - thank you

15 June 2021
Unprompted review
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Reply from Alleynscleaning

Oh wow what a amazing review, we are so delighted that we could help and that you are so happy.

We aim to provide a fast booking process and high quality cleaning I feel we accomplished this, thank you for taking the time out to post this review.

Kindest regards
Jeylan

Rated 5 out of 5 stars

I used Alleyn's Cleaning for a few…

I used Alleyn's Cleaning for a few weeks while recovering from surgery. I was so impressed with how quickly a cleaner was assigned to me, even working on the bank holiday Monday! The cleaner we had was excellent, very friendly with a good eye for detail. I would definitely recommend and wouldn't hesitate to use again in the future.

11 June 2021
Unprompted review

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