Alleviate Tax Reviews 310

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's professionalism, knowledge, and compassionate approach, making them feel at ease and confident in resolving their tax issues. The customer service is consistently praised for being helpful, understanding, and providing clear explanations of complex processes. Many people appreciate the timely and effective service, which often leads to successful outcomes and a sense of relief. However, some customers also noted issues with contact and payment, describing experiences where they felt ignored, had difficulty reaching representatives, or encountered unexpected charges and payment plans that were not beneficial. There were also mentions of poor service, including unreturned calls, lack of follow-through, and a perception that the company was primarily interested in money without providing adequate assistance.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, knowledge, and... See more

Customer service

Customers had positive experiences with customer service, often praising the clear communication and... See more

Service

Reviewers mention positive feedback about service, with many expressing gratitude for the support and help... See more

Customer communications

Customers consistently note ambiguous experiences with contact, with some expressing frustration over... See more

Payment

Clients share ambiguous opinions on payment, with many expressing significant dissatisfaction. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We worked with Jeff Erickson and was very impressed with his patience and knowledge. He was very thorough and answered all of our questions without hesitation. We are looking forward to our review app... See more

Rated 5 out of 5 stars

They are absolutely the best . I reached out to them and spoke to Micah first then Tyler. They jumped on my issues with IRS immediately. They were very informative and helpful an professional. They ex... See more

Rated 5 out of 5 stars

I had the greatest experience with Jason and team. Jason’s interpersonal skills were key in helping me understand how the process works. He made all of the difficult questions easy to understand and a... See more

Rated 5 out of 5 stars

Harvey gave a consultation about my tax situation without judgement. He was very professional and clearly explained their process. He made me feel at ease especially after having a very bad experience... See more


Company details

  1. Tax Advisor
  2. Tax Attorney
  3. Tax Consultant
  4. Tax Preparation Service

Written by the company

Alleviate Tax is a nationwide tax firm that employs tax attorneys, CPAs, and enrolled agents to handle all of our clients' tax needs. We relieve our clients’ stress of owing tax debt and dealing with the IRS by holding their hand through the whole process of resolution and providing world-class customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

310 reviews

5-star
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1-star

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Myles Vasquez has been amazing

Myles Vasquez has been amazing. He listened and just simply explained the process from beginning to end. To me that says a lot Transparency and Communication were both displayed and they come highly recommended.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

I explained to Jason what situation out…

I explained to Jason what situation out I’m in he listen everything. I told him has put a burden on me and my family so would that being said all this time I was talking with Jason he was very respected. He listened and he understood the situation I was going through. I was going through the situation with the IRS about six years. He listen to every term and burden I was trying to express to him ain’t took all that under consideration and he did it tremendous job and understanding the where I’m coming from so I’m leaving this review if anybody is going through the situation that me and my family are going through right now please give them a call there will sit back and before I get to my ending of this review, you know all that time I was talking, he was talking. There was not a worried about how much we had to pay that didn’t come out to the last thing and y’all couldn’t believe what type of burden that take off of me that took a big burden. I think Jason and the team hope everything is going through and I just ready to put the IRS behind us. I’m not going down to IRS going to uplift them because if anybody out there going to going through the situation that me and my family are going through give this team a opportunity to help you give them a call and especially ask for Jason. Thank you.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Professionalism and customer Service

My representative, Myles Vasquez,answered many questions, appeared genuinely interested in my current situation. Having to deal with this issue, in and of itself is overwhelming and provokes anxiety to its highest level. Each business should have employees with Myles professionalism. I can't say enough about my experience working with him. What a stellar employee!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I am really satisfied with Alleviate…

I am really satisfied with Alleviate Tax so far, I spoke with Christian and he was very patient and kind, he answered all my questions and they are very professional and I feel they will handle my case with diligence, Thank you!!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Working with Emily Presa

Working with Emily Presa was an absolute pleasure. She is an excellent professional who also sincerely cares for the persons she is interacting with. Part of her professionalism is that she is very quick to respond to email correspondences and phone calls. If possible, I would give her a higher rating than 5 stars.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Owen was very helpful and well spoken…

Owen was very helpful and well spoken he helped me being a young 23 year old who is uneducated in tax industry understand the importance and process that Aliviate tax could do for me and helped me start resolving my tax debt with the IRS immediately!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

A ROPE WHEN YOU'RE DROWNING

First of all let me say when you're in this type of situation it causes so many issues. It affects your life each and every day. You try to live your life , maybe, pretending that it doesn't exist. You live in fear. You live in shame. It affects your health , your relationships, you are afraid to check your mailbox, fear at work . So I googled help. Alleviate was voted top in their field for 2026. I had a young man contact me named TREVOR LOFGREN, by text within minutes. We set up a call for the following morning . I was anxious.....I was scared.....no sleep . I was on pins and needles x 100. TREVOR was first of all kind. He was empathetic. He listened, but most importantly he heard me. This is not something you can just talk about openly. You're living with this terrible secret that weighs on you every day. I felt as if TREVOR held my hand although he was miles away from me. He cared , he understood, and he felt my pain. If you find yourself in a situation similar to mine. Don't think twice , don't be embarrassed or ashamed , don't think you're alone. Please, see my review and get help for what you're facing. TREVOR LOFGREN can be your lighthouse in the darkest sea. He will throw you a rope and save you from drowning in a sea of shame , guilt, and dread.
I am grateful and so so fortunate he reached out to me. I got the best possible person I couldn't have hand picked better.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

I can’t believe the incredible patience…

I can’t believe the incredible patience and skill at communicating that Kevin Martinez provided with my situation. He demonstrated so much empathy and compassion for such a difficult situation for me. I am very appreciative that I got such a a wonderful professional! Ginny T

7 April 2026
Unprompted review
Rated 5 out of 5 stars

I worked with Keven Martinez

I worked with Keven Martinez, and he was very helpful and he was very informative and asked me all the relative questions concerning my difficulties helping me to understand the process. I really appreciated him and I look forward to working with him and the company to resolve these issues as I am over my head and I need people like you on my side people like Keven Martinez I give him an A+ plus plus

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Jack has been great to work with

I have been working with Jack. This has been a great experience and I have really appreciated the time and effort spent explaining the process and his ability to calm my anxiety about my situation. I am excited to get this process going and finally get rid of this weight and guilt I have been feeling.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

They robbed me blindly of $4200

They robbed me blindly of $4200 and did not help me but at first after they took all my info said they can help me. They made me pay $600 up front then made me take a loan out for $5600 with this financial company that I had to pay $185 mthly. At the end the only final decision was to pay irs a higher monthly payment $350 than my original payment plan of $250 that I had with the IRS. IRS minimum payment was $330 but they give me a break to pay $250. Then the financial loan another $185 a month so my monthly payment would be $535 total. They are a big joke. Karina was no help it was like talking to a robot. IRS didn’t even reduce any amounts I ended up owing irs more now than before hiring them, because I was told by them I didn’t need to pay anything since they will be working on my case and so interested was accrued. They will rob you blindly and just take your money. I tried to get some of my money back but was told no I even thought of taking them to small claims court which I should, they should be reported to bbb for taking advantage of me, knowing I am single senior citizen 69 years old and retired living on a fixed income. I still have to pay a mortgage and all my bills on my own.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

KABRINA Gets A 1000,001

Great engagement Kabrina & MIchael
Communication flowed smoothly
productive quick, and goal oriented
very efficient call
I give Kabrina Gonzales at alleviate tax
a score of 1,000,001
sincerely
M A Ramirez

23 March 2026
Unprompted review
Rated 1 out of 5 stars

I was totally disasstified about the…

I was totally disasstified about the help I got, I paid 495.00 from my social security disability and they offered me a monthly payment plan for 685.00 a month what a joke. I explained how I ended up with my tax problems and they only cared about taking my 495.00 and kept hounding me,than they tried to get 195.00 as a discount. They also did a hard credit score check and now my credit score has freaking gone down as I'm trying to get my credit score back to a decent standing!I'm going to say Manny was not helpful seemed to just want more money and all I can say is what a joke!!!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Saray couldn't have reached out at a…

Saray couldn't have reached out at a better time. 🙏 I was on a emotional rollercoaster ride with my delinquent taxes, and I wanted off that ride. Saray pulled me off that ride and left my taxes on the rollercoaster. Saray became my favorite savior after that. 🙏 She was so comfortable, easy and
understanding to talk to. Don't let her go. Amazing and thank you 🙏

17 March 2026
Unprompted review
Rated 5 out of 5 stars

We have been dealing with Maria Sanchez…

We have been dealing with Maria Sanchez at Alleviate. She has been amazing. She’s been compassionate caring answered all my questions returns my calls and is navigating me through these difficult times my family and I greatly appreciate all she’s done for us. I think this lady needs a raise and a promotion and eventually should be the CEO of the company. Thanks again Maria for all you’ve done for us.

16 March 2026
Unprompted review

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